Frida

Master Data and Systems Administrator

Frida

contract

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Support the governance, accuracy, and lifecycle of master data across enterprise systems—primarily NetSuite.
  • Manage the intake and resolution of data-related tickets and maintain trackers and logs for ticket progress and resolution timelines.
  • Monitor and triage incoming master data requests (e.g., new item setup, vendor/customer record updates) using service desk tools.
  • Execute data changes directly in NetSuite following predefined workflows, naming conventions, and validation rules.
  • Collaborate with internal stakeholders (Ops, Finance, IT) to clarify requests and ensure data accuracy.
  • Conduct periodic audits of master data to flag issues and support ongoing quality improvements.
  • Enforce metadata standards, naming conventions, and business validation checks within NetSuite and related platforms.
  • Create and maintain SOPs, FAQs, reference materials, and documentation for data request procedures and governance rules.
  • Develop functional knowledge of NetSuite roles, permissions, workflows, and custom fields to support platform usage and onboarding.
  • Support access provisioning, maintain user permission documentation, monitor access logs, and serve as a backup administrator during platform changes or user lifecycle events.

Requirements

  • 3+ years of experience in master data operations, ERP administration, or enterprise data governance
  • Proven success in managing access control frameworks, security audits, and role definitions across multi-platform environments.
  • Strong understanding of master data management principles, metadata standards, and data lifecycle workflows.
  • Proficient with ticketing platforms such as Jira or Zendesk, and productivity tools like Excel or Google Sheets.
  • Demonstrated experience with training end users, writing SOPs, and supporting cross-functional governance.
  • Experience working with NetSuite, Power BI, Microsoft 365, Power Apps, or similar enterprise tools.
  • Familiarity with scripting (e.g., PowerShell, SuiteScript) and automation tools is a strong plus.
  • Clear, proactive communicator who can translate technical details into business language.
  • Bachelor's degree in Information Systems, Computer Science, Business Analytics, or a related field.
  • Willingness to work in hybrid work environment but also have flexibility come into the office on an as needed basis
  • 4-5 month contract/start immediately
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