Frida

Brand Manager

• Define and drive holistic action plans to drive growth initiatives across the Frida Mom & Frida Fertility brands
• Partner with cross-functional teams to deliver annual revenue and margin goals
• Become a subject matter expert on the brand, consumer, and portfolio to inform day-to-day decisions
• Collaborate cross-functionally to evaluate product performance, refine plans, and optimize SKU strategy
• Support development of annual and quarterly briefs that define business priorities and executional plans
• Conduct new category and product data analysis to identify product opportunities that fit brand, consumer, and business needs
• Leverage consumer data, brand studies, sentiment analysis, reviews, and business performance data to draft narratives and concepts for product briefs
• Recommend product positioning, claims, and pricing for new product briefs based on market research and competitive intelligence
• Collaborate with sales to develop category growth stories for Line Review content and sell-in
• Work with sourcing, supply chain, and product development to maintain financial targets throughout product lifecycle
• Conduct deep-dive analysis into distribution and portfolio expansion opportunities in retail
• Work closely with Product Development, Marketing, Sales & Sales Planning teams

Content Marketing Manager

• Develop and evolve Frida’s long-term content and social media strategy across owned, earned, and emerging channels
• Translate brand priorities and marketing objectives into actionable, platform-specific strategies that drive awareness, engagement, and business outcomes
• Partner cross-functionally with brand, media, and digital teams to ensure cohesive planning and integrated activations
• Champion innovation by piloting new formats, platforms, and technologies, including AI, social commerce, and experimental content approaches
• Lead creative concepting and production of social-first storytelling and ensure platform-native, trend-aware, culturally fluent content
• Develop clear briefs for in-house and agency creative teams and manage content production from ideation through distribution
• Create a channel management model that prioritizes iteration based on top-performing content and community insights
• Oversee video, live streaming, and multimedia storytelling production and ensure consistency in brand voice and tone
• Define and execute platform strategies across TikTok, Instagram, YouTube, LinkedIn, Threads, Pinterest, and emerging channels
• Establish community management guidelines and oversee community engagement and reputational risk protocols
• Collaborate on influencer and creator strategy to integrate creator content into broader campaigns
• Monitor cultural moments and online trends to identify opportunities for relevance and breakthrough content
• Define KPIs across audience growth, engagement, reach, and brand impact, and leverage analytics to optimize strategy
• Deliver actionable insights and regular performance updates to senior leadership and benchmark against competitors
• Lead, mentor, and grow a high-performing team across social strategy, content creation, and community engagement
• Set objectives, workflows, and priorities that balance creativity, agility, and operational rigor
• Manage external partners, creators, and agencies to expand creative capacity and production scale
• Work closely with Creative Marketing, Brand Management, and Sales teams

Director, Content and Social Strategy

System Administrator

• Support the governance, accuracy, and lifecycle of master data across enterprise systems—primarily NetSuite.
• Manage the intake and resolution of data-related tickets and maintain trackers and logs for ticket progress and resolution timelines.
• Monitor and triage incoming master data requests (e.g., new item setup, vendor/customer record updates) using service desk tools.
• Execute data changes directly in NetSuite following predefined workflows, naming conventions, and validation rules.
• Collaborate with internal stakeholders (Ops, Finance, IT) to clarify requests and ensure data accuracy.
• Conduct periodic audits of master data to flag issues and support ongoing quality improvements.
• Enforce metadata standards, naming conventions, and business validation checks within NetSuite and related platforms.
• Create and maintain SOPs, FAQs, reference materials, and documentation for data request procedures and governance rules.
• Develop functional knowledge of NetSuite roles, permissions, workflows, and custom fields to support platform usage and onboarding.
• Support access provisioning, maintain user permission documentation, monitor access logs, and serve as a backup administrator during platform changes or user lifecycle events.

Master Data and Systems Administrator

Content Creator

• Develop engaging content aligned with brand campaigns, product launches, and cultural trends
• Serve as an on-air personality, producing video content that authentically connects with Frida’s audience
• Translate creative ideas into scroll-stopping social content across multiple platforms
• Partner with Social Media Managers, Brand Managers, the Director of Content Strategy, and the Associate Creative Director to deliver on campaign objectives
• Work on rapid timelines to execute content that is both creative and business-driven
• Balance multiple priorities while ensuring quality, brand alignment, and timeliness
• Create content that resonates authentically with Frida’s consumer base and build/adapt content strategies that reflect audience needs and Frida’s mission
• Collaborate closely with Creative Marketing and Brand Management teams

QA Engineer

• Maintain QMS procedures, forms, records, and training; ensure controlled documents are current and effective
• Manage filing, access, retrieval, and retention periods for records and documents
• Review Quality System Records for conformance and compliance
• Author, review, and approve SOPs, work instructions, forms, and controlled logbooks
• Execute product release activities, verify required documentation, manage holds and dispositions, and escalate deviations as needed
• Establish and improve product and process quality through individual and team-based problem-solving using industry best practices
• Prepare for and participate in internal and external audits and inspections; track findings to closure
• Identify opportunities for improvement, recommend solutions, and drive implementation
• Collaborate with Engineering and Quality departments during product development to ensure compliance throughout design and manufacturing processes
• Review Engineering Change Orders related to design, engineering, or manufacturing
• Partner with internal auditors and quality managers on compliance-related matters
• Provide support on development projects and regulatory issues to ensure timely submissions for market clearance
• Collaborate cross-functionally to drive continuous improvement in yield, defect reduction, and customer experience

Brand Manager

Director, Content and Social Strategy

Master Data and Systems Administrator

Content Creator

Quality Assurance Specialist