Associate Account Manager, Italian
Fresha
Sales Account Manager
Fresha
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • 🇲🇾 Malaysia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Report directly to the General Manager, South East Asia
- Build and maintain relationships with a pool of Partner accounts, acting as dedicated advisor
- Drive monetisation of the Fresha platform and meet KPIs on monetisation and revenue growth
- Proactively engage, educate and convert Partners onto Fresha’s payments solution
- Optimise listing content and availability to maximise marketplace conversions
- Advise Partners on suitable product selection and upsell/cross-sell the Fresha Platform
- Attend video meetings with Partners to ensure a strong Partner Experience and product adoption
- Build key internal relationships with Sales and Onboarding teams to ensure smooth transition and handover
- Collaborate with Product teams to provide product feedback and influence future releases
- Use consultative sales techniques and teleprospecting to understand customer needs and close opportunities
Requirements
- 3+ Years experience in effectively delivering commercial outcomes from a previous Account Management role
- Shown to be commercially motivated with an ability to adapt and achieve targets
- Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
- Naturally proactive and inquisitive, with a desire to consistently learn and improve
- Previous experience in an outbound call environment or a related sales position preferred
- Excellent and proven written, verbal and presentation skills
- Creative thinking and problem-solving mindset
- Relationship Building - You are a true hunter and relationship builder
- Team Player - Happy to roll sleeves up and assist the team when required
- Initiative - Ability to self-starter with a proactive approach
- Added Bonus: Bi-lingual - Fluency or conversational in English, Malay and Mandarin
- Added Bonus: Beauty & Wellness - Experience within the beauty and wellness industry
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisconsultative sales techniquesteleprospectingKPI achievementcommercial outcomes deliveryproduct selectionupsellingcross-sellingmarketplace optimizationrevenue growth
Soft skills
relationship buildingteam playerinitiativeproactivecreative thinkingproblem-solvingcommunication skillspresentation skillsadaptabilityinquisitive
