Fountain

Implementation Specialist

• Manage the implementation process for Fountain customers who purchase a range of solutions from Fountain’s growing suite of products
• Serve as the technical and operational quarterback post-sale and pre-customer success, driving adoption and customer value
• Manage overall project delivery, including system consulting, configuration, integrations, QA, setup, and customer education
• Optimize documentation, process, strategy, and KPIs within the Implementation and Onboarding team
• Partner with sales to define project scope and ensure a seamless customer experience
• Own customer relationships through implementation (post-sale / pre-account management), collaborating with customers and internal stakeholders to understand business goals and define an implementation strategy
• Handle implementations of varying scales (medium to large enterprise scale) with a focus on time to value for customers
• Carry out implementation projects from beginning to end stages for mid-market to Enterprise customers
• Leverage Fountain software as a product expert to teach and support customers
• Complete virtual consultations and optimization strategies, support roll-outs
• Perform complex data migrations and advanced CSV imports/exports (ATS, CRM, HRIS, background, and assessment)
• Understand the fundamentals, processes, and terminology of corporate and high-volume recruiting and workforce management environments, and conceptual understanding of ATS, CRM, Payroll, and HRIS platforms

Senior Implementation Manager

Product Designer

• Join Fountain, leading enterprise solution for frontline workforce management, helping customers hire, onboard, and manage millions of workers worldwide
• Own end-to-end design for a product area—from research and ideation to polished, production-ready designs
• Partner closely with product managers, engineers, and other designers to deliver intuitive, scalable B2B SaaS solutions
• Lead the design of a product area, from discovery through delivery
• Translate complex workflows and data into intuitive, elegant user experiences
• Conduct user research to deeply understand user needs and validate solutions
• Work in rapid, iterative cycles—from problem framing to polished design—to accelerate learning and delivery
• Communicate ideas with precision and influence through storytelling, prototypes, and data-driven rationale
• Contribute to high-quality UI and UX design system patterns for consistency and scalability
• This role is a 12-month contract

Senior Product Designer

• Senior Product Designer owning end-to-end design for a product area at Fountain (frontline workforce management platform)
• Role is a 12-month contract
• Partner closely with product managers, engineers, and other designers to deliver intuitive, scalable solutions
• Lead design from discovery through delivery and translate complex workflows and data into intuitive user experiences
• Conduct user research to deeply understand user needs and validate solutions
• Work in rapid, iterative cycles from problem framing to polished design to accelerate learning and delivery
• Bring clarity to ambiguous problems through structured thinking and strong problem-solving skills
• Communicate ideas with precision using storytelling, prototypes, and data-driven rationale
• Contribute to high-quality UI and UX design system patterns for consistency and scalability

Product Manager

• Own portfolio for the Sourcing Suite powering applicant acquisition and recruitment marketing
• Lead product strategy, prioritization, and delivery for Source, Reach, and Referrals products
• Translate customer insights and business needs into high-impact, scalable solutions
• Partner with Engineering, Design, Data Science, and Analytics to build data-powered features like recommendations, predictive performance insights, and referral intelligence
• Leverage self-serve AI tools or collaborate with ML/DS teams to experiment and iterate
• Define and track success metrics, make trade-offs, and operate effectively in ambiguity
• Communicate priorities and decisions clearly across stakeholders and partner teams
• Align closely with CS, Sales, and Implementation to drive adoption and success
• Operate like a founder on 0-to-1 journeys and scale validated products

Senior Product Manager, Source

• Fountain is the leading enterprise solution for frontline workforce management, helping customers hire and manage frontline workers globally
• Senior Product Manager for the Sourcing Suite owning products that power applicant acquisition and recruitment marketing
• Operate like a founder: drive 0-to-1 discovery, validate product-market fit, then scale
• Lead strategy, prioritization, and delivery for Source, Reach, and Referrals products
• Translate customer insights and business needs into high-impact, scalable solutions
• Partner with Engineering, Design, Data Science, and Analytics to build data-powered features like recommendations, predictive performance insights, and referral intelligence
• Leverage self-serve AI tools or collaborate with ML/DS teams to experiment and iterate quickly
• Define and track success metrics, make trade-offs, and operate effectively in ambiguity
• Communicate priorities and decisions clearly across stakeholders and partner teams
• Align closely with CS, Sales, and Implementation to drive adoption and success
• Fully remote (International/Non-US); must be available for ~6 hours overlap with US Pacific Time
• Contract length: 12 months, renewable

Senior Product Manager – Source

• Fountain is the leading enterprise solution for frontline workforce management, serving customers like UPS, CLEAR, Stitch Fix, GoPuff, Fetch, and sweetgreen.
• Own a portfolio of core products powering applicant acquisition and recruitment marketing (Sourcing Suite).
• Lead product strategy, roadmap, and execution across Source, Reach, and Referrals.
• Operate 0-to-1 with deep customer empathy, fast learning loops, and focus on product-market fit; then scale validated products.
• Translate customer insights and business needs into high-impact, scalable solutions.
• Partner with Engineering, Design, Data Science, and Analytics to build data-powered features like recommendations, predictive performance insights, and referral intelligence.
• Leverage self-serve AI tools or collaborate with ML/DS teams to experiment and iterate quickly.
• Define and track success metrics, make trade-offs, and operate effectively in ambiguity.
• Communicate priorities and decisions clearly across stakeholders and align with CS, Sales, and Implementation to drive adoption and success.

Senior Product Manager

• Staff Product Manager for Hire (flagship ATS) owning priorities, engineering clarity, and cross-functional alignment
• Single owner of the full Hire roadmap across core product maturity, enterprise accelerators, and GTM coordination
• Partner with a PM to execute Agentic AI initiatives in Hire
• Translate complex customer and market signals into scalable product decisions
• Own end-to-end product development lifecycle: shaping, scoping, sprint execution, rollout, and iteration
• Act as primary product contact for go-to-market teams; lead documentation, launches, and cross-functional updates
• Drive operational rigor through sprint planning, backlog management, and clear documentation