Social Media Operations Advisor
Fannie Mae
Job Level
Senior
About the role
- Sign new customers that match Forto’s ideal customer profile to drive volume and gross profit
- Acquire new customers and build a book of business through outbound outreach and in-person field selling
- Own your pipeline: prospect, qualify, and convert leads via outbound outreach and in-person selling
- Run effective discovery to deeply understand customer needs and how Forto can solve them
- Build long-term partnerships: manage and grow customers, identifying upsell and cross-sell opportunities
- Lead business reviews with key customers to align on performance, future needs, and expansion potential
- Collaborate cross-functionally with Operations, Finance and Product to ensure a seamless and positive customer experience
Requirements
- 3+ years of experience in B2B sales - you've landed new customers against clear quotas
- Fluent in German and English
- Based in Germany
- Confident owning the full sales cycle: from outreach to close and into account expansion
- Strong commercial mindset and relationship-building skills
- Self-starter who thrives in a dynamic, fast-paced environment
- Experience in freight forwarding, logistics, or supply chain role is a major advantage
