Ford Motor Company

Claims Specialist

• We are seeking an experienced and dynamic Catastrophe Claims Adjuster & Field Service Manager to join our team in the Lubbock, TX or Amarillo, TX area.
• This position will handle West Texas, Oklahoma and potentially New Mexico.
• This is a highly field-intensive position where you will represent Ford and its various departments.
• You will manage complex physical damage claims and respond to catastrophic events, requiring extensive travel.
• Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections, and travel throughout your key-point territory.
• Conduct thorough coverage investigations, including fire, theft, false pretense claims, and coverage decisions for floor-planned units.
• Prepare accurate damage estimates using computerized estimating systems (e.g., Mitchell Connect) to establish the cost of repairs.
• Lead subrogation investigations, salvage disposal, and fraud investigations.
• Perform loss prevention reviews and provide essential dealer training activities.
• Remain on-call for CAT/Storm losses and be prepared for extensive travel away from home for extended periods of time. Interested candidates must be willing to travel overnight as required and the travel can be as much as 50-70% particularly during CAT (storm) season.

Auto Claims Adjuster

Business Operations

• Define the roadmap for enterprise transformation initiatives and develop plans for onboarding vehicle programs.
• Partner with IT and functional leaders to drive transformative change.
• Establish business processes and perform integrated launch planning, digital risk assessment, and value stream mapping.
• Provide guidelines and standards to individual teams for faster decision making.
• Dive deep into business processes, data, governance, and interconnected IT systems across value stream to identify issues and develop solutions.
• Manage a small team including external consultants to integrate various cross functional transformational teams.

End-to-End Business Process Manager

Platform Engineer

• Ford Credit Platform Engineering builds the shared services, APIs, and developer tooling that enable engineering teams across the organization to deliver value safely and quickly.
• As a Software Engineer on our Platform Engineering team, you will focus on designing and building high-quality APIs and internal developer tools that make a measurable impact on how hundreds of engineers work every day.
• This role leans toward software development. You will write production code, design APIs, and build automation while maintaining a working knowledge of cloud-native delivery, DevOps, and SRE practices. You will operate what you build, own its reliability in production, and continuously improve based on real-world usage.

Platform Engineer – Developer

Full-stack Engineer

• Develop iOS app software from conception to production for millions of drivers and vehicles around the world.
• Actively participate in reviewing, evaluating, and providing feedback on product designs and architectures with a software engineering focus.
• Evaluate and recommend new and emerging products and technologies.
• Write and contribute to high-quality documentation for software engineers.
• Work effectively with product managers, product designers and other technical experts

iOS Software Engineer

Hardware Engineer

• Manage and lead the HLM suppliers to comply with program cost, weight, quality, performance, and timing targets.
• Collaborate with cross functional teams to deliver a robust system at vehicle level, ensuring all system interfaces of the HLM components are evaluated and validated.
• Create and present technical presentations for peer and management reviews.
• Actively participate in the Technical Design Reviews.
• Release and update parts in FEDEBOM and WERS through the product life cycle.
• Review impact of PDL revisions and proceed accordingly if affected.

Product Development Engineer – Hardware, Locks, and Mechanisms

Coach

• Will serve as FPS Coach and NA Kaizen Lead supporting NA plants.
• Role model the highest level of integrity through demonstration of servant leadership behaviors and Ford OS behaviors of Excellence, Focus and Collaboration.
• Raise the bar of excellence in safety, quality, cost, delivery, and people objectives by leveraging deep knowledge of the Ford Operating System and Lean Principles, maintaining a 0-0-100 mindset (0 injuries, 0 defects, 100% throughput), and facilitating Kaizen workshops.
• Glean insights from key operational metrics to implement continuous improvement initiatives that eliminate waste, reduce costs, and improve quality and throughput.
• Lead Kaizen Workshops in NA Plants
• Coach the plants on Lean Maturity Model and develop gap closure plans to achieve yearly improvement targets
• Create a sense of community and culture of belonging for employees across all levels by engaging in daily Gemba walks, collaborative problem-solving, coaching, & visibly celebrating team accomplishments.
• Build a robust internal and external network to promote the exchange of new perspectives, ideas, and best practices to improve Ford’s competitiveness.
• Cultivate a "Leaders as Teachers" mindset to develop team capabilities using Lean Methodologies and tools.

Lean Coach

• Design and execute standardized monthly Lean training modules tailored to Ford employees across manufacturing sectors and various cross-functional skill teams.
• Lead and facilitate intensive Kaizen and Value Stream Mapping workshops at both the plant and departmental levels to identify bottlenecks and optimize production flow.
• Oversee the end-to-end execution of improvements identified during VSM sessions, ensuring sustained follow-through and measurable gains in operational efficiency.
• Serve as a mentor and educator to a diverse workforce, effectively upskilling both hourly team members and salaried leadership in the practical application of Lean tools.

Value Stream Mapping Specialist

Investigator

• Lead and oversee diverse investigations including criminal acts, fraud, embezzlement, theft, conflict of interest, and corporate espionage.
• Conduct investigations into violations of Company policy, HIPAA regulations, and the unauthorized leak of confidential or proprietary information.
• Respond to and resolve physical and verbal workplace threats to mitigate the risk of workplace violence.
• Perform interviews and secure written statements from individuals at all levels of the organization.
• Collaborate with GAO (Special Investigations), OGC (Compliance), HR (People Matters), CIRT Forensics, and Regional Investigation Coordinators.
• Serve as the primary liaison with federal, state, and local law enforcement agencies, as well as third-party service providers.
• Process and action "Tip Call" information received from the Global Security Operations Center (GSOC).
• Access investigative databases to perform research and maintain strict control over evidence and proprietary documentation.
• Manage the BI process, including limited internal investigations and coordination with Ford Recruiting, Labor Relations, and external vendors.
• Assist with technical security surveys and the installation and maintenance of surveillance camera systems.
• Apply expert-level understanding of local, state, and federal laws and regulations relevant to corporate security.
• Deliver effective verbal and written communication to internal and external stakeholders at all levels of the company.
• Utilize analytical skills to identify key issues and recommend optimal solutions for complex situations.

Account Manager

• Act as a thought partner and executive coach to help navigate complex organizational challenges, scale leadership capabilities, and build high-performing teams.
• Drive a performance-oriented culture by implementing robust talent reviews, succession planning, and performance management processes that reward innovation, velocity, and technical excellence, focus, and collaboration.
• Leverage business and people metrics (e.g., attrition, technical skill gaps, organizational health index) to diagnose organizational challenges, mitigate business risks, and proactively recommend talent solutions.
• Lead and execute complex organizational change initiatives, ensuring smooth transitions during structural evolutions, technology shifts, and business model transformations.
• Partner with HR Centers of Excellence to design and implement talent strategies tailored to attract and retain highly sought-after, niche technical talent (e.g., AI/ML, cloud, embedded software engineers).

Manager, HR Business Partner

Product Designer

• Partner with the Marketing and Strategy team members, to define and prioritize the strategic portfolio.
• Translate customer insights into vehicle design. Global Trends awareness is necessary and expected.
• Take responsibility for the creative vision and the standard of output across team members who work under them.
• Influence decisions about Vehicle Architecture, Value to the Customer, Customer Research, User Experience, Cycle Plan development.
• Pitch ideas confidently and present the creative vision clearly to partners, as well as communicate in the same manner to members of the creative team.
• Be comfortable with complexity—finding opportunities and clear paths in ambiguous environments. You’re comfortable facilitating senior stakeholder discussions
• Have strong people management and leadership skills to hire, develop, and inspire the creative team.
• Lead multiple Ford design projects from conception to completion in accordance with deadlines.
• Ensure that sketch interpretation, design quality, and model progress are in keeping with established schedules and program deliverables.
• Collaborate with other Ford team members and stakeholders.
• Work with other disciplines in the development of scale and full-size clay models ultimately interfacing with program engineering teams in the development of feasible high quality products based on designs.
• Ensure that all the organization’s creative output/visuals are consistent with the overall Ford brand.
• Lead market research model builds through the shops.
• Plan and organize the workload and job assignments of subordinate personnel.
• Ensure exterior/interior appearances are in harmony with all Ford Global Design, aligning with the One Ford product direction while working within cost and program constraints.
• Communicate and conduct program reviews and presentations for design leadership. Daily interfaces and areas of influence include Corporate Senior Management, Product Planning, Strategy, Marketing, Engineering, Digital Media team, and Program teams.
• Cultivate employee engagement and improve morale. Embody our culture and steward others in the direction of our shared values and ways of working inside the studio and with Ford. You have patience to mentor and coach others through difficult challenges and can serve as a trusted advisor to senior stakeholders.
• You will report to the Chief Designer.

Exterior Design Manager

Designer

• Leads program surface progression of Design and surface expert evaluation, and critique sheet process
• Leads cross-system surface execution to ensure full system surface compatibility
• Confirms all program surface interfaces are "Designed-in-Context" to a coordinated data set including supplier data
• Develops and maintains a coordinated Class A surface database (i.e. Reference Manager)
• Ensures incorporation of appropriated technical, attribute and program requirements into surface whilst maintaining the design vision.
• Drives resolution of surface data issues by leading power wall and digital reviews
• Manages surface changes in SDMS (Surface Data Management system)
• Maintain program product structure and part history in Teamcenter to accurately represent evolution of design and change control
• Supports DTO Supervisor with workload distribution, and prioritization of assignments within Surfacing Team
• Facilitate program surface progression through the K-Loops. Develop and assist (mentor) Class A Surface Designers in the delivery of feasible math surfaces aligned with program milestones requirements that delivers design intent
• During the K-Loops, lead surface development pre-Discovery Complete and post-Discovery Complete lead the incorporation of technical requirements into the surface. On applicable programs, work with Production Studio post K6 to ensure Design vision is maintained through the surface verification process.

Surface Designer

Product Manager

• Lead the global "Voice of the Customer" initiatives for our mobile app ecosystem.
• Ensure that user feedback, sentiment data, and beta insights are transformed into a cohesive product strategy that drives market adoption and excellence.
• Bridge the gap between our users’ perceptions and our engineering execution, ensuring every release raises the bar for Ford’s digital standards.
• Champion a unified system for feedback intake (App Stores, Social, NPS) and deliver holistic insight reports to triads and leadership.
• Manage the end-to-end Beta user experience for app store review replies to troubleshoot issues and foster community.
• Translate raw sentiment data into prioritized pain points to fix backlog entries.

Product Manager – Customer Sentiment

Systems Engineer

• Design and implement software running on a distributed embedded system with multiple microcontrollers with a focus on creating re-usable software designs / components.
• Design and implement real-time Ethernet communication.
• Develop custom serial communication protocol over UART, SPI, IPC and I2C interfaces to support reliable data exchange between the device and external components.
• Specify requirements, design, implement, and test both bare metal and RTOS low-level software for creating a scalable platform.
• Work with/resolve ambiguity in requirements/specifications/designs. Maintain clear and concise documentation of design and firmware architecture.
• Create elegant, efficient real-time software components and interfaces.
• Develop software component testing methodologies and implementations to ensure maturity/stability/release readiness, code coverage and adherence to MISRA guidelines.
• Create traceability matrix between all SW work products as per ASPICE and ISO26262 guidelines based on safety rating of the component.
• Work with hardware and debuggers at a bench and HIL level to verify software operation.
• Profile power / CPU / bus usage and identify opportunities for optimization on the component/ system level.
• Collaborate with V&V to develop comprehensive test plans and perform thorough testing to validate firmware functionality, stability, and performance under various conditions, including low power modes.
• Interface with external vendors, including review of firmware specifications, providing design guidance, and integrating code releases.
• Work with integration test team to automate unit tests / SW components tests in nightly builds with python scripting.

RTOS Embedded Software Engineer

Engineer

• As a Prototype Development Engineer, you will be the bridge between conceptual design and physical reality.
• You will own the design, build, integration, commissioning, and maintenance of critical electrical test assets, including advanced Labcars, HIL (Hardware-in-the-Loop) benches, test fixtures, prototype support equipment, and related EV development assets.
• Collaborate with cross-functional engineering teams and technicians to ensure our next-generation electric vehicle (EV) architectures can be built, tested, validated, and iterated quickly.
• You will develop test assets from the ground up, including CAD/layout, BOM creation, purchasing support, technician-ready build documentation, electrical test integration, debug, commissioning.

Prototype Development Engineer

Cloud Engineer

• Lead the end-to-end transformation strategy and mission planning of critical connected vehicle cloud services, including the migration of existing AWS workloads to GCP.
• Serve as the primary technology and strategy owner for transitional cloud architectures.
• Provide technical thought leadership within the Device Connectivity Platform leadership team, influencing cloud patterns, platform capabilities, and software engineering best practices.
• Partner with engineering, product, security, and enterprise architecture teams to define the transformation roadmap for key connectivity services.
• Lead focused engineering teams that cover migration actions for the cloud services moving from AWS to GCP, establishing and leading the data infrastructure platform delivery with the ability to scale & influence across large global organizations.
• Drive decision-making from both detailed technical analysis and high-level program strategy.
• Communicate complex technology concepts clearly to senior leadership, peer organizations, and engineering teams.
• Champion a culture of continuous improvement, innovation, and platform simplification.
• Navigate ambiguity with confidence and serve as a change agent across a rapidly evolving technology landscape.