Human Resources Generalist
GuideStar Eldercare
Manager, Employee Relations
Ford Motor Company
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Report to the Director of Employee Relations and manage reasonable accommodation casework.
- Evaluate workplace accommodation requests, engage in the interactive process, and document support provided.
- Educate employees, People Leaders, and HR Partners about federal and state disability laws, internal policies, and the reasonable accommodation process.
- Provide high quality employee relations support, including drafting and advising on HR policies; may provide occasional performance management and investigation support.
- Use strong judgment and discretion to provide guidance on accommodation cases and HR policy inquiries; liaise with employees, HR Partners, People Leaders, and cross-functional partners to resolve escalations.
- Utilize a case management system to manage and track reasonable accommodation cases, policy escalations, and other case work from intake to resolution.
- Identify and drive process improvements and efficiencies to support high quality case management and data tracking.
- Assure the quality of assigned employee relations programs and processes.
- Collaborate cross-functionally across HR and the Office of General Counsel to implement process improvements while ensuring compliance with state and federal employment and disability laws (ADA, ADAA, PWFA, FMLA).
- Proactively utilize data and metrics to identify employee trends and inform opportunities for training or policy/process improvements.
- Scan external environment for regulations, best practices, and trends to inform continuous improvement actions.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree.
- 5+ years of experience with managing reasonable accommodation cases and related policies.
- Prior experience with reviewing and providing guidance on HR policies.
- Passion creating an excellent employee experience.
- A collaborative and empathetic approach to solving problems with teams across Ford.
- Excellent written and verbal communication skills.
- Resiliency, creative thinking, and strong problem-solving skills.
- Master’s degree in HR, Business, Law, or other related subject areas (preferred).
- Experience with providing reasonable accommodations guidance at a large company (preferred).
- Expertise with Title VII, ADA, FMLA and related U.S. employment laws (preferred).
- Proven ability to deliver high-quality results while handling multiple priorities (preferred).
- Prior experience working with agile cross-functional teams (preferred).
- Experience working in a manufacturing environment (preferred).
- Strong business acumen and systems thinking (preferred).
- Demonstrates a growth mindset and aptitude for critical thinking (preferred).
- Self-starter, capable of communicating across skill teams, regions, and at all levels (preferred).
- Strong coaching and facilitation skills (preferred).
- Visa sponsorship is not available for this position.
- Candidates must be legally authorized to work in the United States.
