Ford Motor Company

Warranty Manager

Ford Motor Company

full-time

Posted on:

Origin:  • 🇹🇭 Thailand

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Job Level

SeniorLead

About the role

  • Ensure all PRC Sites in IMG operate in a safe manner and meet all external/internal OH&S requirements.
  • Manage, with the site PRC Supervisors, all personnel
  • Represent IMG PRCs at a Global level
  • Own and deliver PRC KPI’s
  • Manage and Maintain Parts Return and Shipment within the IMG region
  • Develop and Manage an effective L2 and L3 Parts Testing and Teardown Plan on Warranty Components
  • Manage Engine and Transmission Teardown process for IMG
  • Develop and Manage Red Table Review (RTR) processes for IMG
  • Develop and Manage a Dealer Control Strategy for IMG
  • Lead the development of PRC processes and systems to ensure an effective outcome
  • Manage IMG PRC Cost Budget
  • Complete Other Assignment / Projects as required

Requirements

  • Tertiary qualification required (Engineering preferred)
  • Min 8 years’ experience leading teams in a technical environment required
  • Automotive experience preferred
  • Manufacturing, Quality, Material Handling experience in a high-quality manufacturing-design environment
  • Strong Technical, Analytical and Project Management skills required
  • An ability to manage and deliver specific projects independently
  • Leadership, Results-driven attitude, Effective communication skills (incl English) both verbal and written. Ability to influence and build relationships.
  • Special Knowledge/Skills Required: Quality-AI / GSAR / OWS-SERVIS2 / Micro cat / Panda / PTS, Microsoft Office / Datacubes, 8D, Statistics-SPC, Ford QOS, Project, Management
  • Flexible work hours required (incl participation in global mtgs in evenings)
  • Limited travel may be required.