Lead Product Designer
LawPay
Job Level
SeniorLead
About the role
- Lead and inspire a high-performing team of product designers responsible for delivering exceptional user experiences across one or more of 8am’s core product lines.
- Set a clear vision for design in your area, drive strategy, and create an environment where designers can do the best work of their careers.
- Translate complex business challenges into elegant, user-centered solutions that drive measurable impact.
- Partner closely with Product, Engineering, Research, and Content leadership to ensure design excellence at every stage of the product development lifecycle.
- Shape the future of 8am's design culture while championing our users and mentoring the next generation of design leaders.
- Hire, onboard, and develop top design talent to meet current and future business needs.
- Mentor, coach, and inspire designers at all levels, fostering career growth, skill development, and professional confidence.
- Build and support a strong content design function, ensuring content strategy and UX writing are seamlessly integrated into product design.
- Create a collaborative, inclusive team environment that celebrates diverse perspectives and design thinking.
- Set the UX vision and strategy for your product area, ensuring alignment with AffiniPay’s overall business objectives.
- Partner with Product and Engineering to shape roadmaps and influence organizational priorities.
- Identify opportunities to leverage emerging technologies such as AI and automation to drive competitive differentiation and user value.
- Ensure that both visual and content design work together to deliver a cohesive, consistent, and accessible user experience.
- Ensure the “voice of the customer” is embedded in every decision through regular, structured collaboration with Research.
- Translate research insights into clear, actionable design strategies that solve real customer problems.
- Maintain high standards for usability, accessibility, and ethical design.
- Lead the evolution and governance of AffiniPay’s design system, ensuring scalability, consistency, and efficiency.
- Oversee content design guidelines as part of the broader design system to maintain consistent voice, tone, and terminology across products.
- Establish and optimize design processes, tools, and workflows that enable the team to ship quickly without sacrificing quality.
- Encourage experimentation and innovation while maintaining operational discipline.
- Advocate for design excellence and user needs to executives and stakeholders across the company.
- Collaborate seamlessly with cross-functional partners, building strong relationships that drive alignment and results.
- Serve as a visible design leader, representing AffiniPay’s design vision internally and externally.
Requirements
- 8+ years of professional experience in UX / Product Design, with 2+ years in a people management role.
- Proven track record of leading design teams to deliver high-impact product experiences.
- Experience hiring, developing, and retaining top design talent.
- Strong portfolio or case studies showcasing your team’s work, impact, and design leadership.
- Ability to balance visionary thinking with practical execution in a fast-paced environment.
- Experience collaborating closely with Product, Engineering, and Research at a strategic level.
- Strong communication, presentation, and negotiation skills, with the ability to influence at the executive level.
- Mastery of design tools, systems thinking, and user-centered methodologies.
- Bonus: Experience with the fintech, legaltech or SaaS products.
- Bonus: Familiarity with AI, automation, or emerging technology applications in product design.
