Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention
Identify cross-customer trends to guide the evolution of Decagon’s agent building platform and research efforts
Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers
Contribute directly to production-ready initiatives, collaborate with customers, and deliver high-visibility work as part of the Agent Engineering team
Internship runs May–September and requires working onsite in the San Francisco office
Requirements
Will graduate by summer 2027 with a degree in Computer Science or a related technical field
Experience from previous software engineering internships
Write high-quality code quickly
Excited to thrive in a fast-paced environment and continuously learn
Able to work out of the San Francisco office during the internship (May–September)
Prior experience with multi-modal models (preferred)
Must provide resume, LinkedIn, school, transcript, and GPA information as part of application
Must confirm legal authorization to work in the country applied to and whether sponsorship is required