Lead ongoing development and enhancement of Fluency’s platform
Partner with the Director of Product to define and execute the product vision, strategy, and ongoing product enhancements
Conduct market research to evaluate and prioritize product opportunities aligned with business goals
Establish and manage best practices for incorporating qualitative user feedback into product development
Monitor and drive user adoption at the feature level to inform iterative product evolution
Support development and delivery of weekly and monthly milestones within the quarterly product roadmap
Contribute to revenue modeling and help define pricing strategies for product offerings
Lead adoption efforts for new products and features through coordinated rollout plans and marketing materials (internal and external)
Serve as an internal leader in articulating and solving complex business problems related to platforms, systems, and infrastructure
Identify and remove blockers that may delay launches or impede project success
Collaborate directly with technical leaders to align on product vision and problem-solving approaches
Provide regular updates to senior leadership on product progress, challenges, and strategic direction
Foster strong working relationships across Engineering, Sales, Marketing, Learning, and Customer Success with emphasis on quality, reliability, and scalable solutions
Requirements
10+ years of product management experience, with a strong emphasis on platforms and systems
5+ years of experience with digital advertising products in programmatic environments (e.g., The Trade Desk, Basis, Amazon DSP)
Solid understanding of software development processes, Agile methodologies, and tools (e.g., Trello, Jira)
Ability to translate technical requirements and collaborate effectively with engineering teams
Proven track record of turning customer feedback into high-impact features
Experience with customer journey mapping, user personas, and empathy-driven design (a plus)
Strong data analysis skills and a metrics-driven mindset
Experience with A/B testing, user analytics, and feedback tools
Excellent verbal and written communication skills; comfortable presenting to executives
Comfortable navigating ambiguity, critical thinking, and solving complex problems
Ability to understand and discuss technical concepts while prioritizing and evaluating opportunities
Knowledge of data-informed development methodologies and current software development best practices
Must be based in the United States (position is remote US based)