FloSports

Business Operations

• Drive planning, business case development, and provide support to vertical General Managers and cross-functional teams across go-to-market initiatives
• Coordinate implementation of initiatives, managing readiness checklists, timelines, and stakeholder alignment
• Facilitate regular syncs and leadership committees to review progress, communicate updates, and mitigate risks
• Help standardize operations across business departments and verticals and scale successful initiatives
• Build and maintain repeatable processes and relationships ensuring seamless handoffs and accountability
• Continuously improve processes across the deal-to-delivery cycle to enable General Managers to focus on business results
• Identify opportunities for improvement and/or automation and recommend changes for optimization and cost-effectiveness
• Define KPIs, build dashboards, and deliver recurring performance reports
• Define and track success metrics ensuring alignment with company objectives
• Create and deliver enablement materials including playbooks, onboarding guides, and training sessions

Senior Business Operations Analyst

Content Creator

• Create impactful and high-quality social media and web content, both written and video, from the idea phase to publishing
• Create compelling and platform-specific content that resonates with the target audience and maximizes engagement
• Spotlight the top athletes and personalities in hockey with interesting stories
• Travel around the world to cover live events; interview coaches and athletes and create engaging social media content
• Work with the team in content creation meetings and brainstorming to develop strategies that grow and engage the community
• Keep a pulse on fans and key figures in the sport, elicit and listen to audience feedback to improve content
• Handle multiple content projects at once and manage competing priorities
• Monitor breaking news in hockey beneath the NHL to provide comprehensive coverage
• Act as a social media influencer and identify other big social media entities to help promote content

Producer

• Assist in show budgeting decisions; develop rundowns for enhanced cheer productions; oversee show planning; prepare effective and efficient graphics; arm the crew and commentary team with storylines and coverage plan ensuring our broadcast is up to the highest standards
• Work with Coordinating Producer to lead the Cheer vertical ensuring consistency in broadcasts, graphics usage, ad insertion targets, and polished productions
• Work closely with internal departments and external partners to coordinate broadcast needs
• Set expectations and help manage production team personnel, including event directors, producers, on-air talent, editors, graphics designers and operators, scoring systems personnel
• Identify and share best practices. Create and maintain rundowns and tech books
• Take ownership of production quality and help to drive improvements
• Fully invested in every stage of the production process, from pre-production, the live broadcast, post-event review and event recaps
• Manage production planning details through a task tracker, schedules, establish timelines and create event documentation, including tech books
• Troubleshoot technology issues and production problems logically, calmly and efficiently. Escalate issues to appropriate parties as needed
• Review weekly events for contractor and internal staff production quality and provide constructive criticism necessary to maintain high production standards
• Build and maintain relationships with partners, vendors, crew, and other event stakeholders
• Provide talent instruction and feedback when needed to improve future broadcasts
• Frequent seasonal travel and work evenings/weekends/holidays

Senior Producer, Live Production – Cheer & Dance

Customer Success Manager

• FloSports is a leading digital streaming platform delivering world-class sports content and is seeking a full-time Manager, Scholastic Sports to lead partner success across Track & Field / Cross Country and Wrestling.
• You will directly manage the Client Success team supporting these sports, including both full-time staff and contract contributors, and serve as a key liaison between product, support, and leadership teams to ensure smooth planning and execution throughout each sport’s season.
• Responsibilities include leading and managing the Client Success team across Track/XC and Wrestling, overseeing seasonal workflows: registration setup, live results integration, postseason advancement, and partner communications.
• Establish performance standards and drive accountability across pods (response times, ticket resolution, partner satisfaction, etc.)
• Unify strategy and messaging across state and scholastic partners who use multiple FloSports platforms
• Coach and mentor Leads and Specialists within the pods to build scalable systems, documentation, and operational consistency
• Collaborate cross-functionally with Customer Support, Product, and Engineering to resolve issues and propose enhancements
• Monitor workload capacity and partner with leadership to right-size staffing during peak periods
• Serve as an escalation point for high-priority or at-risk relationships

Client Success Manager

Content Marketing Manager

• FloSports leads the way in delivering world-class digital streaming for underserved sports audiences
• Manager, Content Distribution — oversee programming, operations, and partnership management for FloSports’ FAST channels
• Manage day-to-day programming and scheduling operations, ensuring timely delivery and partner compliance
• Oversee FAST channel content distribution partnerships — onboarding, relationship maintenance, and contractual compliance
• Coordinate with internal teams and external partners to deliver programming, metadata, and promotional assets
• Use performance data and industry insights to guide scheduling and develop channel growth strategies
• Maintain accurate content inventory, track delivery deadlines, and ensure operational excellence across FAST workflows
• Collaborate with production, marketing, content operations and other stakeholders to align programming initiatives
• Assist in growth and optimization of other content distribution and partnership deals

Manager, Content Distribution

Copywriter

• FloSports leads in delivering world-class digital streaming for fans, families, and athletes in underserved sports.
• Lead Copywriter / Copy Editor (player-coach) to shape brand voice across campaigns, channels, and platforms.
• Collaborate with Marketing, Content, Product, and Design teams to deliver copy for event campaigns, lifecycle and brand campaigns, product launches, and website experiences.
• Provide editorial oversight and mentorship to writers; ensure consistency, quality, and brand alignment.
• Write and edit copy for email campaigns, landing pages, product launches, brand campaigns, and paid media.
• Review and refine copy from internal teams and freelancers, offering constructive feedback and coaching.
• Own and maintain brand editorial guidelines; contribute to ideation and messaging strategy for major moments.

Senior Business Operations Analyst

Content Creator

Senior Producer, Live Production – Cheer & Dance

Client Success Manager

Manager, Content Distribution

Lead Copywriter/Editor