FloSports

Application Engineer

• Partner with Engineering on Security
• Work directly with development teams to triage, explain, and remediate security findings
• Conduct lightweight security reviews of code changes, architecture decisions, and new features
• Be a trusted resource that engineers actually want to consult—not a blocker they work around
• Integrate Security into CI/CD
• Manage and optimize our security tooling: AWS Security Hub, GitHub security features, and Aikido
• Build and maintain automated security checks in our deployment pipelines
• Reduce noise by tuning tools to surface real risks, not false positives
• Drive Vulnerability Management
• Own the vulnerability lifecycle from discovery through remediation
• Prioritize findings based on actual risk to the business, not just CVSS scores
• Track metrics and report on security posture to leadership
• Build Security Knowledge Across Engineering
• Create practical secure coding guidelines that developers will actually use
• Run lightweight training sessions and lunch-and-learns on common vulnerability patterns
• Document security patterns and anti-patterns specific to our stack
• Grow Our AppSec Practice
• Help establish application security processes as we scale
• Contribute to security architecture decisions for new products and features
• Stay current on emerging threats and bring relevant insights to the team

Application Security Engineer

Customer Support

• Provide quick, confident, and friendly responses to all subscribers via email, chat and phone
• Actively listen and ask relevant questions to understand and troubleshoot issues, determine root cause, and help find the right solution for the customer.
• Become an expert on our products and services by completing training, effectively using resources and asking questions
• Successfully meet all agent metrics and contribute to the department’s quarterly goals
• Maintain and update customer accounts, subscriptions, and billing information per department policies
• Serve as the voice of the customer and know when to escalate technical issues, outages and streaming quality concerns that affect the viewer experience
• Contribute to the team and customer knowledge base
• Partner and collaborate with teammates to achieve individual and team goals
• Actively participate in team discussions and share feedback on what is working, what is not working and new ideas.

Customer Service Representative

Social Media Manager

• Execute real-time social media coverage for live events, with a strong emphasis on night and weekend competitions
• Lead social coverage for multi-team and championship-style events, including pre-event buildup, live posting, and post-event recaps
• Create engaging, platform-native content for Instagram, TikTok, X, Facebook, and YouTube (posts, clips, stories, reels, shorts, etc.)
• Collaborate with FloCollege’s editorial and video teams to align live coverage with broader content and programming strategies
• Optimize live and editorial content for each platform to maximize engagement, reach, and traffic
• Drive social executions that support organic monetization goals, including subscriptions, event awareness, and audience growth
• Edit and publish short-form video content quickly and efficiently during live events
• Monitor and engage with the FloCollege community in real time through comments, messages, and mentions
• Track and analyze performance metrics to inform content decisions and improve future live coverage
• Build and maintain relationships with athletes, teams, and influencers within the FloCollege ecosystem

Social Media Contractor

Content Creator

• Create impactful and high-quality social media and web content, both written and video, from the idea phase to publishing.
• Create compelling and platform-specific content that resonates with the target audience and maximizes engagement.
• Spotlight the athletes and personalities in the sport with interesting stories.
• Travel around the world on amazing coverage of live events. You'll interview coaches and athletes, create engaging social media content and feature the biggest stories of each event.
• Work with the team in content creation meetings, brainstorming to come up with strategies that grow and engage the community.
• Keep a pulse on the fans and key figures in the sport in order to constantly improve by eliciting and listening to feedback from your audience.
• Handle multiple content projects at once because you're a multi-tasking machine that can be relied on.
• Be a news hound by staying on top of every story and news item unfolding in hockey beneath the NHL to ensure you provide comprehensive coverage to the audience.
• Be a social media influencer and help find other big social media entities who can help promote your content.

3D Artist

• Conceptualize, design, and execute captivating motion graphics for a variety of platforms, including broadcast, digital media, and social channels.
• Collaborate with cross-functional teams to produce high-quality sports-related videos, from promotional content to in-game animations.
• Ensure that all motion design work aligns with the Flo's brand guidelines.
• Use your creative talents to enhance user engagement and viewer experience with animations that resonate with sports fans.
• Provide mentorship and guidance to junior designers, fostering their growth and ensuring the highest quality output from the design team.
• Stay up-to-date with the latest motion design trends and technologies.
• Manage multiple projects simultaneously, ensuring they are completed on time and within budget.

Motion Designer

Account Manager

• Own the revenue strategy for the Hockey vertical across Canada and the USA
• Leverage existing relationships with Tier-1 hockey brands
• Design and sell complex, content-driven partnerships
• Work closely with the VP and internal content teams to package hockey properties
• Maintain a high-velocity pipeline and provide accurate forecasting

Director, Ads & Client Partnerships

• Deliver timely, friendly, and professional support to customers via phone and email
• Troubleshoot and resolve customer and partner issues in real time
• Escalate bugs or technical issues to the Customer Support leadership team as needed
• Collaborate with internal departments to ensure accurate information and expectations are met for all events, partners, and customers.
• Guide partners in the use of admin tools, FloHockey software, and general platform features
• Test and troubleshoot various apps across multiple devices and OTT platforms to identify and diagnose issues
• Maintain and update customer accounts, including subscriptions and billing, following department policies
• Meet or exceed all assigned individual and team performance metrics

Customer Support Representative, Bilingual – French Canadian/English

Full-stack Engineer

• Design, develop, and maintain scalable, high-performance web applications.
• Build Angular-based UI libraries and components with pixel-perfect precision.
• Oversee backend development using Node.js and NestJS, ensuring seamless integration with the frontend.
• Highly organized, innovative thinker with a commitment to excellence.
• Ownership mindset with a drive for results and creative solutions
• Lead and mentor a team of frontend and backend developers, fostering technical growth and collaboration.
• Collaborate with cross-functional teams to define requirements, set timelines, and meet project objectives.
• Proven ability to guide and inspire teams to achieve goals while encouraging creative problem-solving.
• Exceptional communication skills with the ability to align development efforts with business objectives.