flaixible GmbH

Systems Engineer

• Independent responsibility for managing and maintaining the mailbox for our in-house HR software and ensuring its smooth operation
• Administration, installation, configuration, and commissioning of IT systems, networks, and components
• Performing maintenance and repair work on IT hardware and infrastructure
• Assisting with fault analysis and troubleshooting on-site and via remote support
• Documenting work and training colleagues in the use of systems
• Collaborating with the team to optimize IT service processes

Junior IT Specialist (System Integration)

Customer Support

• You lead, motivate and continuously develop your operational team
• You ensure—through analysis, coaching and training—that your teams meet performance indicators (KPIs) and quality standards
• You are responsible for implementing company policies and strategy within your teams
• You conduct regular employee discussions and provide valuable feedback
• You develop measures for process optimization, and for increasing efficiency and quality

Customer Service Team Leader – m/f/d

Sales

• You are the first point of contact for customers of our partner companies, Telekom or Vodafone
• You answer questions, resolve issues, and delight customers
• Every customer interaction is an opportunity — you provide sustainable, pressure-free advice
• Multichannel communication: whether via chat, email, or phone — you communicate with professionalism

Working Student Customer Service, Support & Sales

• You are the first point of contact for customers of our partner companies Telekom or Vodafone and ensure a first-class service experience
• You answer questions, solve problems and delight customers with tailored solutions — transparent, always service-oriented and with an eye for sales opportunities
• Every customer contact is an opportunity — whether through contract optimization or closing new contracts. You provide sustainable, pressure-free advice with the goal of creating long-term satisfaction
• Whether via chat, email or phone — you communicate with professionalism, friendliness and clarity

Customer Service / Customer Advisor – Support & Sales

• Customer care and communication as the first point of contact for customers
• Advising customers and providing support by answering questions and resolving issues
• Sales through contract optimization and closing new contracts
• Multichannel communication via chat, e-mail, or phone

Customer Service, Customer Advisor — Support & Sales

• Customer care and communication: You are the first point of contact for customers of our partner companies Telekom or Vodafone and ensure a first-class service experience
• Consultation & support: You answer questions, resolve issues and delight customers with tailored solutions — transparent, always service-oriented and with an eye for sales opportunities
• Value-added sales: Every customer contact is an opportunity — whether by optimizing contracts or closing new agreements. You advise sustainably, without pressure, and with the goal of creating long-term satisfaction
• Multichannel communication: Whether via chat, email or phone — you demonstrate professionalism, friendliness and clear communication

Customer Service, Customer Advisor – Support & Sales

• Customer care and communication
• Advice & support
• Value-added sales
• Multichannel communication