Five9

Sales Development Manager

Five9

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $63,200 - $146,900 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Recruit, hire, train and manage a world class team of Inbound Lead Development Representatives and Outbound Business Development Representatives across the Five9 Sales Organization Manage day to day operations (teaching, coaching, fixing bottlenecks)
  • Create new trainings to teach our team new skills that will help them succeed in this role and their entire career
  • Be very comfortable in the ability to use data to back decisions and initiatives
  • Monitor and analyze inbound lead processes, metrics, and tools to maximize success on the LDR/BDR teams - challenge the status quo, we can always improve!
  • Inspire and motivate the team to create an environment of openness, creativity, comfortability, and continuous improvement
  • Work cross functionally with Sales Management, Sales Operations, Demand Generation, and Marketing

Requirements

  • 4+ years of experience exceeding goals in a quota carrying prospecting and closing Sales Role
  • 1+ year(s) of experience directly managing is encouraged (SaaS is preferred)
  • You have proven experience – and passion for – coaching, motivating, and growing the ability of those around you
  • You are a self-starter with the ability to quickly identify problems and come up with solutions.
  • You take ownership - comfortable with defining goals, success factors, key metrics for programs, and delivering against them
  • Strong experience running experiments (A/B testing methodology) in order to continuously improve our processes
  • Strong Knowledge of SFDC - Reporting, SFDC workflow management, etc.
  • You have experience selling a technical product or possess the aptitude to quickly learn this
  • You are able to work hybrid (3 days per week) onsite in San Francisco or San Ramon locations.
Benefits
  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quota carrying salescoachingmotivatingA/B testing methodologydata analysisproblem solvinggoal settingmetrics definitionsales process improvementtechnical product knowledge
Soft skills
leadershipteam managementinspirationcreativitycommunicationself-starterownershipcontinuous improvementcross-functional collaborationadaptability
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