Finni Health (YC W23)

Product Designer

• First UI/UX Product Designer to take ownership of user experience and interface design across our platform.
• Partner closely with the CTO, Head of Product, engineers, and other team members.
• Define and own the end-to-end design process, from discovery and user flows to polished UI.
• Build a lightweight design system in Figma that enables consistency across our customer- and internal-facing tools.
• Conduct basic user testing and feedback sessions to guide design decisions.
• Translate complex workflows into simple, usable experiences for clinicians and parents.
• Collaborate daily with engineering to ensure designs are practical, clear, and implemented with high fidelity.
• Contribute to the company’s design culture and set the foundation for a future design team.

UI/UX Designer

Recruitment

• Manage full-cycle recruitment for clinical and support roles (BCBAs, RBTs, administrative roles).
• Proactively source candidates using job boards, LinkedIn, social media, and networking.
• Conduct initial screenings, assess qualifications, and coordinate interviews with practice owners and clinical leadership.
• Maintain excellent candidate communication and ensure a seamless recruitment experience.
• Collaborate with practice owners and clinical leadership to align hiring strategies with business goals.
• Assist with extending offers, negotiating terms, and ensuring smooth transition into onboarding.
• Maintain accurate records in recruitment trackers and dashboards; report key hiring metrics.
• Take on additional responsibilities as the company evolves to meet hiring goals.

Clinical Recruiter

Medical Director

• Hybrid Assistant Clinical Director BCBA role with pathway to Clinical Director.
• Serve as a clinical leader supporting the Clinical Director and mentoring junior staff.
• Conduct functional behavior assessments (FBAs) and develop behavior intervention plans (BIPs).
• Oversee implementation of BIPs and monitor client progress.
• Deliver direct behavior-analytic services in home, school, and community settings.
• Collaborate with caregivers, educators, and other providers to ensure skill generalization.
• Train parents, caregivers, and RBTs in behavior management and data collection.
• Maintain accurate and timely documentation and participate in clinical meetings and strategic planning.
• Clinician-centered practice with administrative support and commitment to training, supervision, and mentorship.

Assistant Clinical Director, ABA, BCBA

Manager

• About Finni Health: Finni Health empowers autism care providers to start, run, and grow their own practices, providing access to insurance networks, purpose-built EHR software, HR solutions, and clinical support.
• What You Will Be Doing: As a Credentialing Manager (Individual Contributor), you will play a critical role in optimizing our revenue cycle operations. Responsibilities include payer network management, offshore team management, customer triage, compliance and quality assurance, operational efficiency and project management, cross-functional collaboration, and adapting to evolving responsibilities.
• About You: You are a proactive and collaborative individual contributor with a strong background in revenue cycle management, driven by a commitment to operational excellence and financial performance.
• Experience & Requirements: 5+ years of relevant experience in credentialing or related roles; strong understanding of payer credentialing processes; RCM expertise; analytical and problem-solving abilities; process optimization; communication and collaboration skills; organizational and time management; tech proficiency; mission alignment; adaptability.

Credentialing Manager

Insurance

• Monitor and triage claims approaching timely filing limits; coordinate with RCM team to resolve and submit billing
• Research and resolve payer claim rejections; contact payers to get claims accepted
• Follow up on claims with no payer response and ensure claims are on file with payers
• Identify and resolve claims held due to eligibility; obtain updated coverage information as necessary
• Research root causes of denials, contact payers for clarification, and appeal claim denials within appeal deadlines
• Manage payer EDI enrollments (ERA, EFT), troubleshoot missing ERAs, and enroll new payers as they become in-network
• Ensure strict adherence to payer regulations and industry standards (e.g., CMS billing, NCQA Guidelines, Delegated Credentialing)
• Lead workflow optimization initiatives within RCM and manage projects to maximize reimbursement and minimize denials
• Contribute to development and implementation of processes for billing, claims processing, revenue collections, and cash posting
• Collaborate with product, provider success, compliance, HR, finance, and other teams to align RCM efforts with business objectives
• Adapt to evolving responsibilities and projects as Finni Health grows and the RCM landscape changes

Revenue Cycle Claims Specialist

Analyst

• At Elevate Behavioral Healthcare (empowered by Finni Health) we help children grow their skills and confidence through high-quality, individualized ABA therapy
• Conduct functional behavior assessments (FBA) and develop behavior intervention plans (BIP) for individuals with autism, developmental disabilities, and other behavioral disorders
• Implement behavior plans and provide ongoing monitoring, evaluation, and modification as needed
• Provide direct behavior intervention services to clients in various settings, including home, school, and community
• Collaborate with families, caregivers, teachers, and other professionals to ensure effective implementation of behavior plans and generalization of skills
• Provide training and support to parents, caregivers, and staff on behavior management techniques and data collection
• Maintain accurate and up-to-date records, including progress notes, behavior plans, and data collection sheets
• Participate in team meetings, case conferences, and professional development opportunities

Board Certified Behavior Analyst, BCBA

Social Media Manager

• Create visually compelling content that communicates Finni Health’s mission and insights in autism care, primarily for social media platforms like LinkedIn, Facebook, and Instagram.
• Create high-quality engaging visual design content that highlights our support, mission, and insights relevant to autism care across all social platforms.
• Develop graphics and layouts for social media campaigns, educational resources, presentations, and digital marketing assets.
• Maintain brand aesthetics and contribute to evolving Finni Health’s visual identity.
• Transform complex healthcare and operational concepts into clear, accessible, and user-friendly visuals.
• Collaborate with the marketing team to amplify integrated marketing campaigns across social channels, maximizing reach and impact.
• Assist in actively monitoring and engaging with our community, fostering conversations and reflecting Finni Health's empathetic brand voice.
• Assist with content research on trending topics within autism care, healthcare operations, and health tech.
• Assist in researching and identifying potential industry influencers and collaborators.
• Stay updated on design trends and social platform best practices to keep our content fresh and impactful.
• Assist in tracking social media performance metrics to refine our approach and drive growth.
• Stay ahead of social media trends and platform changes, bringing new ideas to the team.
• Utilize design tools like Canva, Figma, and Adobe Illustrator to create on-brand visuals for posts.
• Support social listening efforts to gather insights on brand perception and customer needs.