Fieldguide

People Operations

• Own and elevate the onboarding experience from pre-boarding through orientation
• Guide employees through smooth and thoughtful offboarding experiences and automate processes
• Continuously improve workflows across People systems (Rippling and 15Five) and automate recurring processes like reviews, surveys, and reporting
• Assist in drafting and refreshing company policies and turning them into clear, easy-to-use resources
• Support employees through leave of absence process by coordinating with Sparrow
• Leverage AI tools and emerging technologies to streamline systems and automate manual processes
• Uphold compliance with legal and regulatory requirements, including training, policy acknowledgements, recordkeeping, reporting, and audits
• Maintain clean, reliable employee data by running audits in Rippling and designing automated reporting
• Be the first point of contact for employee questions on People programs, benefits, and payroll while building self-service resources
• Enhance the in-office employee experience in San Francisco by keeping the space inviting, stocked, and introducing vendors or tools

Senior People Operations Coordinator

AI Engineer

• Architect and implement end-to-end solutions that embed large language models into core product
• Design retrieval-augmented generation workflows and implement RAG pipelines to ground LLMs in domain-specific data
• Integrate and optimize vector databases or embedding stores
• Prototype prompts and integrations, implement backend deployment and monitoring for ML features
• Ensure AI outputs are accurate, safe, and useful; blend model outputs with deterministic logic
• Design infrastructure to support AI features at scale; collaborate with infra/DevOps on microservices, job queues, caching, and monitoring
• Define measurable success criteria and build evaluation pipelines including automated tests and human-in-the-loop reviews
• Partner with Product, Design, and domain experts; mentor engineers and lead internal knowledge sharing

Senior AI Engineer

Business Development Rep

• Source new business and shape process: drive outbound efforts to build the sales pipeline and support Account Executives
• Build trust with prospects: educate customer prospects about Fieldguide using internal business cases and speak to value/ROI
• Be a Fieldguide expert: build expertise across the platform and understand product roadmap, industry drivers, and competitor landscape
• Improve and iterate continuously: partner with VP of Sales to iterate on sales motion, processes, infrastructure, and collateral
• Make the perfect handoff: work closely with Account Executives to ensure a smooth transition for sales demo calls
• Act as first line of communication with prospects: research leads, kick off new relationships, and set closers up for success

Business Development Representative

Director

• Lead a team of implementation professionals, technical delivery, and change management to ensure client satisfaction and maximize product value.
• Recruit, hire, and develop a high-performing team of implementation professionals; provide mentorship and guidance.
• Work hands-on with customers and technology to design, build, and implement solutions that ensure successful adoption and measurable business impact.
• Develop and execute effective change management strategies; collaborate with clients to identify and mitigate risks.
• Build and maintain strong relationships with clients; proactively address client concerns and identify opportunities for product enhancements and growth.
• Manage complex implementation projects from start to finish; develop and execute comprehensive project plans and coordinate with cross-functional teams.

Director, Implementation

Product Marketing

• Fieldguide builds software to automate and streamline assurance and audit work in cybersecurity, privacy, and financial audit.
• Lead product marketing for Fieldguide’s Advisory segment (cybersecurity, IT advisory, compliance frameworks like ISO, HITRUST, PCI, CSA).
• Craft differentiated positioning and practitioner-focused storytelling for Audit-Grade Agents, translating AI capabilities into practitioner language.
• Drive end-to-end GTM planning, launches, execution, and measurement for advisory-focused products and features.
• Partner with Demand Gen, Sales Enablement, Product, Sales, CS, and Partnerships to create campaigns, collateral, demos, and customer stories.
• Act as voice of the market: conduct research, win/loss analysis, and competitive intelligence to inform roadmap and GTM strategy.
• Scale PMM function with systems and playbooks replicable across product lines.

Senior People Operations Coordinator

Senior AI Engineer

Business Development Representative

Director, Implementation

Senior Product Marketing Manager