FICO

Security Engineer

• Investigate and design detections to alert intrusion events/incidents using SIEM, SOAR, file analysis, endpoint logs etc. on Cloud and OnPrem Environments.
• Coordinate with external teams to bring up security automation and robust detections as a priority.
• Research, evaluate and document emerging cyber security threats and implement ways to detect while using state-of-the-art security tools.
• Develop use-cases for potential attacks, intrusions and unusual/unauthorized activity pertaining to internal and external threats.
• Test and evaluate use-cases and work on fine tuning them alongside multiple FICO monitoring teams with the use of analytical tools to determine emerging threat patterns and vulnerabilities.
• Liaise with stakeholders in relation to cyber security issues and provide future recommendations and actionable plans.
• Support incident response teams to implement lessons learned use cases and ensure security gaps are further covered.
• Collaborate with multiple teams on creating modernized playbooks tackling new approaches bringing the latest philosophy on recent technologies like ML, Deep Learning, AI, use of LLMs, etc.

Lead Cyber Security Engineer

Financial Planning and Analysis

• Provide expert evaluations of fraud solution implementation across various decision areas, including application fraud, transaction fraud, and real-time payments.
• Lead initiatives such as solution optimization, client training, and current state assessments, crafting detailed action plans to enhance performance.
• Collaborate with partners to develop business cases that highlight return on investment (ROI) through data-driven analysis.
• Identify and develop new business opportunities through engagement with partners and internal stakeholders.
• Using an informed consultative approach, demonstrate and validate value to existing and prospective partners.
• Provide best-in-class, impartial, practical, and actionable enhancement recommendations for partners’ fraud environments.
• Maintain expert-level knowledge of all aspects of the fraud management lifecycle and the challenges particular to your designated market/territory.
• Collaborate with partners, other functional areas at FICO, and your Advisors colleagues to bring forward the best possible ideas for maximizing the business benefits delivered by the fraud solutions.
• Lead ongoing customer innovation/business generation sessions, user group forums, and industry conference presentations from a position of thought leadership to advance FICOs business and success.
• Guide customers’ application of fraud solutions to manage/reduce future expected losses.
• Be recognized as an industry thought leader and influencer through media and partner-facing output, including blogs, white papers, webinars, and event presentations.
• Lead the creation and delivery of partner opportunity documentation, including RFxs , positioning decks and partner reports.
• Nurture the partner relationship with both Advisors and FICO to build long-term, mutually beneficial relationships.
• Proactively participate in continually improving FICO’s solutions by leveraging your financial services industry experience.
• Up to 25% travel - US and Canada.

Senior Financial Services Consultant – Payments, Transactions and Application Fraud

Client Services Representative

• Drive strategic planning and execution to protect and expand FICO® Score market share within the auto industry ecosystem.
• Develop multi-year growth strategies with detailed industry segmentation and market positioning to optimize go-to-market effectiveness.
• Lead cross-organizational auto industry initiatives and high-impact projects.
• Serve as primary strategic advisor to the VP of Auto, delivering critical industry insights to the FICO® Scores Leadership Team.
• Build and maintain C-level relationships with Auto Lenders, Dealers, and Solution Providers to position FICO® Scores as the industry standard.
• Establish trusted advisor status with key clients and industry influencers by aligning FICO solutions with their strategic business objectives.
• Generate actionable market insights and develop scalable competitive analysis to inform pricing strategies and market positioning.
• Provide thought leadership through client engagements, industry events, and strategic presentations.
• Resolve complex client and solution challenges through strategic recommendations on contracting, pricing, and service delivery.
• Partner effectively with internal stakeholders and functional teams from solution development through successful deal closure.
• Recruit, train, develop, and inspire a high-performing team to achieve business objectives while consistently exceeding client and stakeholder expectations.

Senior Director, Client Services – Auto Industry

Account Manager

Leverage knowledge of our core competencies in analytics, software development, and decisioning to build highly credible relationships with a specific global fintech and payments company.
Serve as the senior relationship executive for the partner in North America, managing both partner and internal virtual teams, including sales, pre-sales, technology, and professional services, to ensure partner satisfaction while driving joint revenue growth.
Work collaboratively within a global account team to execute against a global and regional North American partner strategy.
Actively engage in, and pursue, the sale of solutions tailored to the needs of the partner, leading successful negotiations and closing significant business opportunities.
Generate, qualify, and convert new leads through targeted networking and prospecting, executing sales campaigns with the partner to expand and deepen the relationship.
Identify and translate compelling solutions that can be scaled through collaboration with the partner, driving tangible and significant value at the end client level, partner level, and organizational level.
Create and deliver key proposals and effectively manage the sales process to capitalize on these opportunities.
Simultaneously manage the end-to-end delivery of multiple channel sales engagements from pipeline development through contract negotiations and signature, ensuring alignment with the partner's strategic objectives.
Initiate and oversee co-marketing and co-sales campaigns with the partner to drive adoption and revenue growth from installed products.
Act as a representative at the partner's conferences, industry events, and association meetings to strengthen relationships and explore new opportunities.
Maintain in-depth knowledge of FICO solutions and product offerings, understanding how they can be leveraged across the financial services industry and aligned with the partner's needs.

Partner Account Manager

Sales

• Lead the Global Sales Compensation team and own design and execution of sales compensation strategy to support FICO’s objectives and retain top sales talent.
• Design and implement sales incentive plans, quota methodology, plan administration, and compensation audits with related analytics.
• Partner with Sales Leaders, Sales Operations, HR, Payroll, Accounting, Finance, Legal and IT for plan alignment and administration.
• Lead annual planning for quotas, territories, plan structure; deploy assignments in Xactly and distribute incentive plan documents.
• Support SPIF programs, manage commission forecasting, payment processing, and oversee sales compensation budgeting and accruals.
• Administer and improve Xactly system; perform analytics, reporting, benchmarking, and cost/impact analyses.
• Manage processes to research and resolve commission inquiries, disputes, and complex commission exceptions.

Director, Sales Incentive Compensation

Risk

• Own and manage customer data processes to ensure adherence to data standards and governance policies across the Salesforce platform and related systems.
• Develop, maintain, and communicate data definitions in a comprehensive Customer Data Dictionary, defining key data elements, relationships, and business rules.
• Leverage third-party data providers (e.g., Dun & Bradstreet) to manage ongoing Customer Data Enrichment activities and align enriched data with business needs.
• Oversee Customer Data Maintenance, including the detection and resolution of data quality issues, duplicate records, and stale data across business units.
• Leverage data tools (e.g. Demand Tools) to assist with data transformation, data audit and compliance, and duplicate management.
• Triage and manage Customer Data Support Cases, including responding to new customer account and account change requests.
• Collaborate with Sales, Marketing, Operations, Finance, Legal, Customer Support, and IT to ensure alignment between data processes and business objectives.
• Coordinate activities (agendas, meeting cadence, etc) for a cross-functional Data Governance Council.
• Define and enforce data stewardship best practices and act as a subject matter expert on customer data governance.
• Partner with data integration teams to support the synchronization and validation of customer data across systems (e.g., Salesforce Marketing Cloud Account Engagement, Oracle EBS, Tenrox, Xaclty, ServiceNow).
• Develop and deliver training, documentation, and guidance to empower stakeholders in proper data usage and governance practices.
• Contribute to data governance initiatives, projects, and tools that improve data visibility, quality, and compliance across the organization.
• Collaborate with insights teams to ensure customer data being referenced in reports and dashboards is accurate and being pulled from trusted and reliable sources.
• Define and measure data stewardship success metrics, sharing insights on system customer data health and improvements.

Senior Manager, Salesforce Customer Data Governance

Backend Engineer

• Support the design, development, and implementation of IAM solutions for FICO's Decision Management Platform.
• Integrate IAM platforms with various enterprise and cloud-native applications.
• Contribute to the adoption of authentication and authorization standards including SAML, OAuth 2.0, OIDC, and JWT.
• Collaborate closely with product, security, infrastructure, and application development teams to implement IAM best practices.
• Help maintain and improve IAM policies, procedures, and lifecycle management processes.
• Support troubleshooting and performance tuning across identity services.
• Learn from and contribute to architectural discussions and roadmap planning for IAM capabilities.
• Grow expertise through hands-on development and guidance from experienced team members.

Software Engineer – Java, AWS, IAM, Security

Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.
Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.
Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.

Key Account Manager – Telco

General Counsel

• Manage pending and threatened litigation, responses to third-party subpoenas, and efficient resolution of informal disputes.
• Oversee the prosecution and maintenance of a corporate patent, trademark and copyright portfolio, and manage and administer a corporate trade secret program.
• Support the maintenance and enhancement of internal policies and procedures for development of software products and protection of intellectual property and trade secrets.
• Assist with regulatory compliance matters, such as data privacy and security, and artificial intelligence.

Senior Counsel, Litigation/SaaS

Director

• Lead and execute the strategic direction and partnerships with North American credit bureaus to achieve FICO’s strategic and revenue objectives.\n• Meet regularly with partners to establish strategy, develop action plans to accomplish joint objectives, and resolve issues.\n• Collaborate with internal and external Stakeholders.\n• Identify potential issues and engage the wider business to take timely and effective action to resolve them.\n• Identify, develop, and prioritize new product and growth opportunities by working collaboratively with bureau partners and FICO teammates.\n• Oversee new product rollouts and redevelopment of existing products with our partners.\n• Work with Scoring Operations to ensure processes are set up for program tracking.\n• Manage the day-to-day activities with bureau partners to ensure a high level of satisfaction for our mutual clients.\n• Manage special use and special pricing requests.\n• Coordinate special projects and initiative with bureau partners (e.g., data requests, scoring software updates, risk-based pricing materials, etc.)\n• Be the point person for working effectively with bureau partners – know who to call and how to navigate with bureau organization and personnel.\n• Monitor Bureau Contracts (working with FICO legal) and track contract term dates, termination and/or renewal dates, and notification timeframes; provide coordination and management of contract renewals and amendment processes.