Startup Partnerships Manager
Sprinto
Brand Specialist
FARFETCH
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Source products through the global Fashion Concierge network in response to ‘pull’ requests received from Farfetch Private Client Stylists, ensuring that all enquiries are handled within our agreed SLAs;
- Support direct to client offers by engaging our network to proactively offer stock through our ‘Discovery’ tool and D2C edits;
- Build and grow professional relationships to build commissioned partnerships with luxury brands and multi-brand retailers. Analyse results to drive growth in your portfolio of core luxury brands;
- Drive internal and external customer engagement with the Fashion Concierge app;
- Support our Private Client Stylists by curating edits of immediately available products to share with their clients;
- Using the relevant systems analysing key data and KPI metrics to understand trade trends & results. Feedback findings & results to the wider Fashion Concierge team and other key stakeholders;
- Contribute to medium- and long-term planning through participation in focus groups, team meetings and other ad-hoc projects as required;
- Work with Private Client Stylists & Managers to identify sales opportunities for key clients, or groups of clients;
- Produce edits and lookbooks to support core brand sales and high value category sales.
Requirements
- World class client servicing expertise – a solutions oriented mindset & customer first approach
- An excellent communicator, confident working closely with senior members of sales teams
- Results driven and commercially aware
- A strong understanding of the luxury market and high value client sales, ideally from first-hand experience with a luxury brand or multi-brand, hard luxury or secondary market operator
- Proactive and self-motivating with strong organisational skills
- Confident with reading and analysing simple sales reports;Flexible, robust soft skills, resilient and able to deal with complexity within role
- Confident in building and developing sales decks and lookbooks
- Keen to learn and develop new skills, working as part of a true disruptor in the luxury industry
- Knowledge of working with high value accessories, Fine Watches or Fine Jewellery is desirable but not essential
- Past exposure to the world of luxury personal shopping or VIP sales is preferred
