Family Care Network, Inc.

Bilingual

• Support clients in navigating complex systems to access agency services and community resources, including housing, employment, education, health and mental health services.
• Educate clients about their rights and options.
• Empowering clients to make informed decisions and assert their needs to access individualized services that enhance movement toward self-sufficiency.
• Provide expertise and life skills coaching on topics related to the client’s needs and goals, including psychoeducation on mental health and substance use topics, such as symptom management, relapse prevention, and developing healthy coping skills.
• Provide emotional support, active listening and validation to clients in distress, connecting them with appropriate services as needed.
• Helping clients develop coping strategies, safety plans, and crisis management techniques to navigate challenging situations and prevent escalation.
• Work collaboratively with treatment teams to integrate peer support into client case plans to contribute a peer perspective and advocate for client-centered care.
• Maintain accurate and timely documentation of peer support activities, client interactions, and progress and complete required documentation in accordance with agency policies, confidentiality standards, and regulatory requirements.
• Provide advocacy and “peer voice” to state and county-level advisory boards, governmental agencies, or legislative groups responsible to make decisions regards or affecting services provided to youth and families.
• Other duties and projects as assigned.

Peer Specialist, Family – Bilingual Required

Peer Specialist, Bilingual

Administrative Assistant

• Serve as a point of contact for Donor and Community partner inquiries via email and phone calls.
• Build and maintain strong relationships with donors, community groups, volunteers, and staff.
• Coordinate department communication and correspondence- both internally and externally, ensuring timely and accurate dissemination of information.
• Participate in meetings, committees, and workgroups related to Development activities, providing administrative support and assistance as needed.
• Enter gifts, track donor records and communication within the CRM system.
• Ensure that all required documentation is accurate, complete, and in compliance with agency requirements.
• Work directly with social workers and program staff to identify client and program needs and translate them into donor or community support opportunities, including procurement of in-kind donations.
• Attend and assist with community and agency events, mixers, presentations, and other opportunities to represent the organization and cultivate support.
• As needed, serve as support and/or backup for other agency administrative functions or duties.
• Other duties and projects as assigned.

Administrative Coordinator – Development

Director

• Develop and implement strategic plans for clinical programs in alignment with organizational goals and objectives.
• Identify gaps in services and opportunities for program development.
• Identify and mitigate risks associated with program operations, including legal, ethical, and clinical risks.
• Ensure compliance with regulations, accreditation requirements, and contractual obligations related to program operations and service delivery.
• Manage recruitment, provide clinical oversight and supervision of program staff, including clinicians, support staff, and other associated partners.
• Facilitate training and professional development opportunities for program staff, ensuring the delivery of high-quality services in accordance with best practices and standards of care.
• Develop and implement policies and procedures to ensure the efficient and effective delivery of program services.
• Monitor program outcomes and performance metrics, utilizing data to evaluate program effectiveness and make informed decisions for improvement.
• Collaborate with finance and manage program budgets, allocating resources effectively to support program activities and priorities.
• Take corrective actions as needed to ensure financial sustainability.
• Provide strategic leadership and direction for the program.
• Collaborate with other departments and programs within the organization to optimize resources, streamline processes, and enhance program integration and coordination.
• Establish and maintain partnerships with external organizations, funders, agencies, and advocacy groups to support the needs of program participants, both internally within the organization and externally in the broader community.
• Identify and utilize resources to stay informed and keep current on relevant policy developments and legislative initiatives related to the program’s mission and goals.
• Other duties and projects as assigned.

Peer Specialist, Family – Bilingual Required

Peer Specialist, Bilingual

Administrative Coordinator – Development

Director of Clinical Programs