Family Care Network, Inc.

Compliance

• Oversee administrative functions across all direct service programs, streamlining workflows and standardizing administrative processes to support efficient operations and accurate data entry, tracking, reporting, and billing in alignment with contract, funding, and regulatory requirements
• Maintain fluency in multiple client databases and data systems; oversee all record management including physical and electronic records
• Develop, implement, and monitor internal tracking tools, data reports, audits, and compliance processes to minimize documentation errors, audit risk, and funding losses
• Conduct regular administrative quality improvement reviews and corrective action planning
• Utilize advanced Excel, Power BI , and other data tools to automate tracking, reporting, and reconciliation processes
• Collaborate with leadership to ensure administrative services support service delivery, program operations, and fiscal sustainability
• Serve as key administrative contact during audits and site visits
• Oversee administrative planning and implementation for all new direct service programs, including standardizing new administrative practices, documentation systems, workflows, compliance, reporting, and admin staff training for the new program
• Establish accountability structures and provide supervision, training, coaching, and performance oversight for all direct service administrative staff
• Other duties and projects as assigned

Compliance Manager – Administration