Case Manager – ECM Adult Treatment Services, Bilingual

Family Care Network, Inc.

ECM Case Manager coordinating care for clients involving needs assessments and individualized care plans. Collaborating with healthcare teams to ensure positive outcomes in a hybrid work environment.

Posted 7/14/2026full-timeSan Luis Obispo • California • 🇺🇸 United StatesJunior💰 $23 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client assessment, individualized case planning, and life skills training, while maintaining compliance with confidentiality regulations and agency policies. Proficient in collaborating with interdisciplinary teams and community resources to empower clients in achieving their goals.

Highest-signal resume keywords

Client AssessmentLife Skills TrainingBehavioral Health ExperienceMicrosoft Office ProficiencyConfidentiality Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client AssessmentCase PlanningLife Skills TrainingDocumentation StandardsDatabase ManagementReporting Tools

Soft Skills

Excellent Communication SkillsTime ManagementOrganizational SkillsAttention to DetailActive Listening

Tools & Technologies

Microsoft Office Suite

Industry Keywords

Behavioral HealthSocial ServicesCommunity ResourcesInterdisciplinary CollaborationSelf-Advocacy Strategies

About the role

Key responsibilities & impact

Conduct assessments of client strengths, needs, and goals through interviews, screenings, and evaluations to develop individualized case plans in collaboration with clients.
Provide one-to-one education and life skills training sessions, workshops, and group activities to teach clients practical skills and strategies for daily living.
Adapt training methods and materials to accommodate diverse learning styles, cultural backgrounds, and developmental levels.
Assist clients with setting achievable life skills goals and helping to break them down into manageable steps.
Monitor client progress toward goals, providing ongoing feedback, reinforcement, and support to promote success.
Empower clients to actively participate in decision-making processes regarding their care and service options while educating them about their rights, available resources, self-advocacy strategies to promote autonomy and self-sufficiency.
Contact clients with internal and external service providers, agencies, community resources, and support networks, including vocational training programs, education classes, and social services agencies.
Maintain up-to-date knowledge of available resources and collaborate with community partners to ensure clients have timely and effective access.
Provide emotional support, active listening, and validation to clients in distress.
Assist clients in developing ongoing strategies, problem-solving skills, and access to community resources to address immediate needs, such as emergency shelters, mental health crisis support, and/or legal assistance.
Maintain accurate client records, documenting screenings, assessments, case plans, and case notes following agency documentation standards and timeline policies.
Prepare and submit reports as required by contractual and regulatory agencies, documenting client progress, service utilization, and outcomes.
Ensure compliance with confidentiality regulations and agency policies regarding the handling of client information.
Collaborate with interdisciplinary teams to coordinate comprehensive care for clients.
Participate in case consultations, team meetings, and multidisciplinary meetings to discuss client progress, case plans, and coordinator of services.
Other duties and projects as assigned.

Requirements

What you’ll need

Associate degree preferred, Bachelor's degree in Social Work, Psychology, or a related field preferred
One (1) year of direct experience in a Behavioral Health or Social Services setting such as outpatient clinics, facilitates and/or related community-based organizations, preferred
Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools
Excellent communication skills (verbal, written, and interpersonal)
Excellent time management, organizational and multi-tasking skills
High level of accuracy and attention to detail
Ability to maintain discretion and confidentiality with sensitive information

Benefits

Comp & perks

Eligible to enroll into benefits on the 1st of the month following employee's first day of employment.
FCNI will cover 75% of employee's premium and 60% of employee's dependent’s premium on the primary plan offered-Cigna PPO Health Benefit, Vision and Dental PPO.
403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match.
13 paid holidays annually
17 days of PTO accrued annually (increases after 3 years of service)