Program Supervisor, Non-Clinical

Family Care Network, Inc.

Program Supervisor overseeing daily operations and staff in Probation Treatment Services for community-based organizations. Ensuring adherence to protocols and optimizing outcomes in client services.

Posted 7/14/2026full-timeSan Luis Obispo • California • 🇺🇸 United StatesMid-LevelSenior💰 $70,304 - $105,456 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Behavioral Health and Social Services, providing leadership and supervision to staff while ensuring compliance with regulations and best practices. Proficient in managing client risk situations and enhancing service quality through effective training and documentation oversight.

Highest-signal resume keywords

Bachelor’s Degree In Social WorkBehavioral Health KnowledgeLeadership AbilityMicrosoft Office ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Behavioral Health PracticesDocumentation ReviewCase ManagementRisk ManagementQuality Monitoring

Soft Skills

Time ManagementOrganizational SkillsAttention To DetailInterpersonal Skills

Tools & Technologies

Microsoft Office SuiteDatabase ToolsReporting Tools

Industry Keywords

Social ServicesCompliance StandardsBest PracticesCulturally Responsive ServicesCommunity-Based Organizations

About the role

Key responsibilities & impact

Provide supervision to staff, including reviewing cases, offering guidance and therapeutic interventions to assist in providing evidence-based, culturally responsive client services.
Provide support and guidance in managing client risk situations.
Reviewing required documentation, supporting staff with completing all paperwork within the agency timelines and confirming that documentation meets agency and contractual requirements.
Monitor the quality of services provided by supervisees through case reviews, observation, and feedback.
Support staff in participating in training and professional development opportunities, to enhance their clinical knowledge and skills and to ensure the delivery of high-quality services in accordance with best practices and standards of care.
Collaborate with program director to monitor budgets, allocate resources, and track expenses effectively to support program activities and priorities.

Requirements

What you’ll need

Bachelor’s degree in Social Work, Psychology, or a related field required, Master's degree preferred
Direct experience and knowledge of Behavioral Health and Social Services Core Practices in settings such as outpatient clinics, facilities, and/or community-based organizations
Requires demonstrated leadership ability
Knowledge of relevant regulations, compliance standards and best practices
Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools
Excellent communication skills (verbal, written, and interpersonal)
Excellent time management, organizational and multi-tasking skills
High level of accuracy and attention to detail
Ability to maintain discretion and confidentiality with sensitive information

Benefits

Comp & perks

Eligible to enroll into benefits on the 1st of the month following 60 days of employment.
FCNI will cover 75% of employee's premium and 60% of employee's dependent’s premium on the primary plan offered-Cigna PPO Health Benefit, Vision and Dental PPO.
HSA & AFLAC plans available
403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match. Eligibility provisions apply.
13 paid holidays annually
17 days of PTO accrued annually (increases at the beginning of 4 years of service)