Telesales Retention Representative
Alignment Health
Legal Compliance Operations Specialist
Family Allergy & Asthma
full-time
Posted on:
Origin: • 🇺🇸 United States • Kentucky
Visit company websiteJob Level
JuniorMid-Level
About the role
- Support the administration and monitoring of compliance programs and procedures.
- Maintain records of compliance activities, training, and certifications.
- Track regulatory updates and assist in communicating changes to relevant stakeholders.
- Organize, maintain, and track contracts, agreements, and other legal documents.
- Support drafting, review, and processing of routine forms and correspondence under Corporate Counsel supervision.
- Manage legal department databases, filing systems, and workflow tools.
- Assist with development, rollout, and maintenance of company policies and ensure employee access to updated policies and compliance resources.
- Coordinate compliance and policy-related training sessions.
- Assist in the Patient Grievance process.
- Provide employees with compliance guidance on established processes and serve as a resource for departments needing compliance or legal operations assistance.
- Collaborate with HR, Finance, IT, and Operations teams on compliance-related initiatives.
- Report to Corporate Counsel/Chief Compliance Officer; work schedule generally M-F, 8:00 AM to 5:00 PM; exempt, salary status: full-time.
Requirements
- Ability to fluently speak and read English.
- Ability to read and interpret documents such as safety rules, handbooks, policies, and manuals.
- Ability to communicate effectively, verbally and written, with all levels of staff and patients.
- High School Diploma or GED required.
- 2+ years assisting in a legal and/or compliance department.
- Healthcare related compliance and legal assistance experience.
- Willingness to cross-train and be cross-trained in other roles/duties as needed or assigned.
- Must be detail oriented with strong organizational and data processing skills.
- Ability to follow detailed instructions.
- Strong problem-solving skills.
- Excellent Customer Service Skills.
- Strong verbal and written communication skills.
- Analytical, research, and problem-solving skills required.
- Must be at least 18 years of age.
