Fairstone Bank

Operations

• Performs basic research and tasks as assigned
• Maintain documentation packages for daily work
• Perform basic to moderately complex research and customer inquiry resolution
• Manage the daily production of exception reports and make the necessary corrections (or assign the task)
• Update procedures documentation
• Work under general supervision and established procedures to perform job duties

Operations Support Representative

Security Engineer

• Lead the planning and delivery of risk-based audits and advisory work across the Bank’s technology and digital risk domains.
• Provide independence assurance over technology risks across ITGCs, cybersecurity governance, cloud governance, data management, AI, and technology operations.
• Own and maintain the technology audit universe for core domains: Technology Strategy, Data, and AI, Technology Integration, Software Engineering, Digital Services, Technical Services & Performance, Technology Operations, and Information & Cyber Security.
• Maintain awareness of technological changes in both external and internal environments including trends in risk management practices and regulatory expectations, and changes in business activities to perform quarterly risk assessments.
• Lead the annual technology risk assessment, identify appropriate audits to be included in the annual audit plan and help develop the Plan for the Audit Committee approval.
• Oversee execution and end-to-end delivery of all audit projects, ensuring all documentation and audit reports are complete.
• Coordinate use of co-sourced technical experts for deep cyber/cloud/AI testing where needed.
• Deliver balanced and insightful reporting to the Chief Internal Auditor and Audit Committee on technology risk posture, themes, and systemic gaps.

Director, Internal Audit – Technology, Information Security, AI

Analyst

• Support the Financial Planning and Analysis (FP&A) activities by coordinating across the business and finance teams with multiple business units through the Annual Operating Plan, Quarterly Forecasts, and Business Outlooks (3-5 Year Plans).
• Support the management team for the Cards and Retail Financing Business to develop and maintain tracking of key business drivers and net credit margin for key business segments.
• Support business performance and variance analysis, including key business metrics, income statement, balance sheet, and regulatory metrics.
• Assist the preparation and completion of monthly and quarterly business review materials, forecast materials and AOP discussion materials for Executive Leadership, Ownership Group and the Board.
• Support a strong data-driven environment, providing fact-based strategic insight to business partners to identify risks and recommendations to improve future business performance.
• Support the development of business cases and investment analyses, initiative tracking, and post implementation reviews.
• Play a key role in enabling the capabilities of a newly launched cloud-based implementation of Workday ERP and optimization of financial planning tools.
• Be an advocate to adoption use of data to simplify decision making and presentation of complex information.
• Lead the development of management dashboards, business models and data platforms.

Senior Analyst, Performance Management

Recruitment

• Provide day‑to‑day support to the Talent Acquisition team throughout the hiring process
• Schedule interviews, assessments, and meetings between candidates and hiring managers as required
• Track candidate progress and maintain accurate, timely records within the Applicant Tracking System (ATS), Workday
• Prepare job postings, ensure roles are published across required platforms, and assist with posting updates as needed
• Act as the main point of contact for all background checks for branch locations
• Coordinate with our background check vendor to initiate, monitor, and close cases
• Troubleshoot and resolve issues or delays in partnership with the TA team and branch leadership
• Ensure all documentation is complete, compliant, and stored appropriately
• Assist recruiters with candidate communication, follow-ups, and status updates
• Support the preparation of offer documentation and onboarding materials as required
• Help maintain recruitment dashboards, trackers, and reporting tools
• Contribute to process improvements, documentation, and workflow optimization
• Provide timely, professional, and courteous communication to candidates and stakeholders
• Uphold a high‑quality experience for all applicants and internal clients
• Support adherence to hiring policies, compliance standards, and confidentiality requirements

Operations Support Representative

Director, Internal Audit – Technology, Information Security, AI

Senior Analyst, Performance Management

Talent Acquisition Coordinator