FairMoney

Product Manager – Merchant Onboarding

FairMoney

full-time

Posted on:

Origin:  • 🇳🇬 Nigeria

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Job Level

Mid-LevelSenior

Tech Stack

AndroidiOSSQL

About the role

  • Own end-to-end merchant discovery, registration, verification, and activation flows
  • Craft intuitive onboarding flows ensuring regulatory compliance
  • Collaborate with Engineering, Compliance, Risk, Operations, Sales, and Design teams
  • Ensure scalability of onboarding processes
  • Work with Compliance and Risk teams to meet KYC/AML and CBN guidelines
  • Define KPIs: onboarding completion rate, time-to-activation, merchant churn
  • Conduct merchant interviews and research to gather feedback
  • Stay informed on fintech and merchant onboarding trends across Africa and globally

Requirements

  • Bachelor's degree in Business, Finance, Computer Science, or related field; Master’s preferred.
  • Proven experience as a Product Manager, ideally in fintech, payments, or digital onboarding.
  • Strong knowledge of KYC/AML processes, merchant risk, and regulatory frameworks.
  • Deep familiarity with the Nigerian and broader African fintech landscapes; knowledge of local banking regulations and customer behaviours is highly advantageous.
  • Analytical skills with experience using tools like SQL, Excel, or BI dashboards.
  • Excellent communication and stakeholder management skills.
  • Entrepreneurial, detail-oriented, and customer-obsessed mindset.