FairMoney

Risk

• FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.
• In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents. **FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.**To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative video.
• **Role Overview****We are hiring a Lead Risk Manager to own and scale our iOS (Apple) lending portfolio in Nigeria.
• This is not a monitoring role.
• This is not a reporting role.
• This is a P&L-impacting, GP/ECL ownership role.
• You will:
• - Own Gross Profit (GP)
• - Own Expected Credit Loss (ECL)
• - Own risk-adjusted unit economics
• - Own portfolio scaling decisions
• - Own credit policy direction
• You will lead policy, experimentation, analytics, and performance — and be accountable for portfolio outcomes end-to-end.
• This is a high-impact role.
• ******Key Responsibilities ******GP & ECL Ownership**
• - Own portfolio-level GP and ECL performance
• - Maintain ECL/Revenue within risk appetite
• - Optimise:
• - PD
• - LGD
• - Exposure limits
• - Pricing
• - Tenure strategy
• - Build and manage loan-level and user-level NPV frameworks
• - Ensure scaling decisions improve long-term portfolio PV
• You must think in:
• - Risk-adjusted margin
• - Behavioural lifetime value
• - Capital efficiency
• - Sustainable growth
• **Credit Policy Leadership**
• - Design and implement credit policy changes
• - Define clear hypotheses before rollout
• - Quantify impact across:
• - FPD
• - Roll rates
• - NPL
• - ECL
• - NPV
• - GP uplift
• - Present before/after impact analysis
• - Ensure policy governance and documentation standards
• Every policy change must be:
• - Hypothesis-driven
• - Controlled
• - Measurable
• - Financially justified
• **Portfolio Scaling & Experimentation**
• - Design and execute A/B and multivariate tests
• - Ensure statistical validity and bias control
• - Measure impact beyond FPD — full unit economics view
• - Scale winning strategies quickly
• - Terminate underperforming experiments fast
• You must be comfortable making decisions under uncertainty — but never without data.
• **Unit Economics & PV Mastery**
• You must deeply understand:
• - Loan-level NPV
• - User-level NPV
• - Behavioural EIR
• - Discounting logic
• - Lifetime value modelling
• - Risk-adjusted CAC impact
• You should be comfortable explaining why tenure, pricing, or exposure shifts change portfolio PV.
• **End-to-End Credit Product Ownership**
• - Acquisition risk filters
• - Limit assignment logic
• - Pricing bands
• - Tenure optimisation
• - Top-up strategy
• - Collections alignment
• - Fraud overlays
• - Model strategy alignment
• You must understand how underwriting decisions today affect collections 90+ days later.
• **Team Leadership & Analytical Excellence**
• - Lead and build a high-performance risk/analytics team
• - Set weekly performance rhythms
• - Ensure dashboards are decision-grade
• - Review analysis rigorously
• - Maintain strong data governance
• We expect someone who:
• - Gets into SQL when needed
• - Reviews modelling logic
• - Challenges assumptions
• - Doesn’t hide behind slides
• This is a builder role.
• What Success Looks Like (12 Months)
• - Portfolio scaled profitably
• - ECL/Revenue within risk appetite
• - Positive portfolio NPV under stress assumptions
• - Strong experimentation culture embedded
• - Clear policy governance framework
• - iOS portfolio positioned for multi-market scaling

Lead Risk Manager

Manager

• - Develop and execute field recovery strategies to reduce Portfolio at Risk
• - Set clear field targets, KPIs, zonal recovery plans, and daily activity expectations for teams.
• - Oversee the coordination of borrower visits, skip-tracing, location validation, and recovery escalations.
• - Approve restructuring or settlement offers based on delegated authority.
• - Track and report field activities using digital tools.
• - Ensure recovery processes adhere to CBN Consumer Protection Regulations, credit risk guidelines, and ethical collection practices.
• - Conduct periodic audits of field actions to prevent misconduct, fraud, or undue customer harassment.
• - Recruit, train, and supervise field recovery officers, zonal supervisors, and contract agents.
• - Work with Credit, Collections, Risk, Legal, Operations, and Customer Service to ensure holistic case management.
• - Liaise with community leaders, law enforcement, and local authorities when required and permitted.
• - Prepare recovery performance reports to senior management.
• - Improve field recovery processes, route planning, customer tracking, and reporting structures.
• - Develop and implement SOPs for field escalations, repossessions, and collateral realization.

Field Recoveries Manager

Sales

• Own and deliver state-wide merchant and SME lending targets, including loan volume, value, yield, and portfolio growth.
• Define and execute regional lending strategies aligned with company-wide growth and risk objectives.
• Drive large-scale loan origination across priority merchant sectors such as Health & Beauty, Electronics, Auto Parts, pharmacies, FMCG distributors, Hospitality, Retail chains and others.
• Maintain oversight of portfolio performance, ensuring strong repayment behavior, controlled delinquency, and sustainable growth.
• Provide strategic direction on ticket sizing, sector focus, and risk appetite based on regional market dynamics.
• Lead and manage Relationship Managers, Senior Relationship Managers, and field sales teams across the state.
• Set clear performance expectations and ensure consistent achievement of lending, revenue, and transaction KPIs.
• Build a strong sales and portfolio management culture focused on loan book quality, accountability, and execution excellence.
• Coach and develop team leads to improve loan sales effectiveness, portfolio discipline, and merchant engagement.
• Own and manage strategic, high-value, and enterprise merchant relationships within the region.
• Use senior-level engagement to unlock large-ticket lending opportunities, repeat borrowing cycles, and long-term partnerships.
• Represent the company in key external engagements, partnerships, and stakeholder interactions within the state.
• Ensure strong adoption and usage of offline payment solutions (POS) across lending merchants to drive transaction visibility.
• Leverage transaction data to improve credit decision, monitoring, and early risk detection.
• Oversee merchant activity trends and ensure proactive intervention where transaction declines pose credit risk.
• Ensure compliance with internal credit policies, regulatory guidelines, and risk frameworks.
• Work closely with Credit, Risk, and Collections teams to proactively manage portfolio health.
• Monitor competitor activity, market trends, and sector risks, providing insights to senior leadership.
• Escalate early warning signals and drive corrective actions to protect the loan book.

Sales Director – Business Banking

Chief Marketing Officer

• Manage a multi-million Euro annual growth budget with full autonomy for the Consumer vertical.
• Dynamically allocate capital between High-Velocity Channels (Digital/Quick Lending) and High-LTV Channels (Partnerships/Prime Lending) to maximise Enterprise Value.
• Prioritise Profitability and LTV over vanity metrics, ensuring every channel meets strict payback targets.
• Build a scalable Offline & Partnership Engine to acquire Prime Users (Salary Earners) who are often blind to digital "loan apps."
• Design and execute partnerships with HR/Payroll platforms, Corporates, and Unions.
• Use the Prime Loan as an entry point to capture the user's Salary Account.
• Build high-quality digital funnels that feed qualified leads (SMEs, Fleet Operators) to the Business Banking and Asset Finance sales teams.
• Design and execute Above-the-Line (ATL) and targeted digital campaigns that position FairMoney as a serious player.
• Drive the growth strategy for our live markets in East and Southern Africa.

Chief Growth Officer

Product Manager

• Define and execute the product vision for the asset finance team aligned with Fairmoney’s growth objectives.
• Identify opportunities to streamline the onboarding journey and reduce friction.
• Design seamless, intuitive onboarding flows (KYC, document verification, activation).
• Build merchant journeys that balance speed with compliance and trust.
• Collaborate with Engineering, Compliance, Risk, Operations, Sales, and Design teams to deliver onboarding solutions.
• Ensure scalability of onboarding processes to support rapid merchant growth.
• Work closely with Compliance and Risk teams to meet regulatory requirements (KYC/AML, CBN guidelines).
• Anticipate risks in the onboarding process and design effective mitigations.
• Define KPIs such as onboarding completion rate, time-to-activation, and merchant churn.
• Use analytics and customer insights to continuously improve funnel conversion.
• Conduct interviews and research to understand merchant needs and pain points.
• Leverage feedback to refine onboarding flows and improve merchant satisfaction.
• Stay informed on fintech and merchant onboarding trends across Africa and globally.
• Benchmark against best-in-class solutions to ensure Fairmoney remains competitive.

Financial Planning and Analysis

• Planning and analysis, including:
• Accurate and high-quality reporting, budgeting, and forecasting.
• Detailed P&L, balance sheet, and cash flow analysis.
• Project management – managing internal stakeholders, presenting data-driven recommendations, and assisting with execution.
• Collaborate with business unit leaders and CFOs to develop and implement initiatives to optimize the efficiency and effectiveness of the FP&A function, including:
• Development of long-term financial plans, budgets, and forecasts in alignment with corporate objectives and market trends.
• Development of new insightful reporting and shifting of FP&A focus from data analytics to actionable insights
• Development, implementation, and improvement of processes, including:
• Incremental improvements and process re-design of the annual group budgeting process.
• Developing and enhancing the internal reporting processes.
• Collaborate with the M&A / investor relations team to:
• Ensure accurate and timely investor, board, and stakeholder reporting
• Provide transaction and M&A support, including ad-hoc analysis and reporting as required
• Provide mentorship and guidance to the finance team, ensuring the production of high-quality management information and analysis promptly.

Finance Manager

Data Analyst

• Identify emerging fraud trends, patterns, and attack vectors through data analysis.
• Build and maintain dashboards and reports to track fraud metrics (fraud rate, false positive rate, detection rate, etc.).
• Analyze large datasets to identify anomalies and potential fraud indicators.
• Generate regular and ad-hoc reports for stakeholders on fraud trends and performance.
• Develop KPIs and metrics to measure the effectiveness of fraud prevention strategies.
• Design and implement fraud detection rules and business logic.
• Collaborate with data science teams to develop and refine machine learning models for fraud detection.
• Continuously optimize fraud rules to balance fraud prevention and customer experience.
• Work closely with Product, Engineering, Operations, and Customer Support teams.
• Provide fraud insights to inform product development and feature enhancements.
• Support the implementation of new fraud prevention tools and technologies.

Fraud Data Analyst

Account Manager

• - Originate and close merchant and SME loan deals across key sectors including FMCG, Mobile & Electronics, Fashion, household Goods, Building Materials, retail chains, amongst others.
• - Own end-to-end loan sales execution: prospecting, on-boarding, credit documentation, disbursement coordination, and post-disbursement monitoring.
• - Build, grow, and actively manage a high-quality loan book, ensuring strong utilization, healthy repayment behavior, and minimal delinquency.
• - Drive repeat borrowing and loan up-sell by deepening lending penetration within existing merchant portfolios.
• - Work closely with credit and risk teams to ensure quality underwriting while meeting aggressive lending targets.
• - Achieve and exceed assigned loan volume, loan value, and portfolio growth targets for the region.
• - Monitor daily, weekly, and monthly KPIs across loan disbursement, portfolio quality, repayment, and transactions.
• - Actively drive to meet and exceed lending and payments performance targets.
• - Conduct regular merchant visits to drive loan performance, address risks early, and unlock new lending opportunities.
• - Track market and competitor lending trends and provide insights to management to improve product and pricing strategies.
• - Drive adoption of offline payment solutions (POS terminals) as an enabler for lending and transaction visibility.
• - Ensure lending merchants actively process transactions via POS to support credit assessment and repayment tracking.
• - Monitor merchant activity, follow up on inactive terminals, and coordinate POS retrieval when required.
• - Grow regional transaction volume, value, and revenue in alignment with lending objectives.

Relationship Manager – Business Banking

Product Designer

• - Own **end-to-end product design**: discovery → wireframes → high-fidelity UI → handoff.
• - Design **intuitive experiences** for **merchant onboarding & KYC flows**, **POS activation & transaction journeys**, **merchant app & web dashboards**, **banking features** (accounts, transfers, settlements), **merchant lending flows** (eligibility, disbursement, repayment).
• - Translate complex **fintech, risk, and compliance requirements** into simple, usable interfaces.
• - Partner closely with **Product Managers, Engineers, Risk, and Business teams** to ship high-impact features.
• - Conduct **user research**, usability testing, and iterate based on real merchant feedback.
• - Maintain and evolve FairMoney’s **design system** for consistency across platforms.
• - Balance **speed vs quality** in a fast-moving, high-ownership environment.