FactSet

• Prepare the U.S. federal income tax return (Form 1120)
• Calculate and submit quarterly estimated income tax payments
• Assist with state and local tax compliance
• Prepare quarterly and year-end tax provisions
• Support analysis of uncertain tax positions
• Collect and organize documentation for audits
• Aid the implementation, maintenance, and automation of tax systems

Senior Tax Specialist

Implementation Specialist

• Produce client-facing communication in coordination with the implementation project manager
• Build and manage implementation scope and effort estimates.
• Collaborate with Global Professional Services on building project plans
• Providing product (functional and technical) guidance on the solutioning of processes based on customer needs
• Create user workflow specifications and establish priority and direction to technical integration staff on client requirements
• Develop a comprehensive understanding of the technical aspects of the Analytics suite
• Implement new and enhance existing deployments to create a better user experience and further enable sales opportunities
• Effectively communicate with our most sophisticated users via a strong understanding of investment principles and their application in the industry
• Identify growth strategies by outlining client organizational structures and uncovering additional opportunity during the implementation process
• Share emerging trends, what is working well, and areas for improvement with the Analytics Team
• Study client workflows and partner with Product Development and Engineering to enhance FactSet’s products
• Provide user training and support the development of training programs
• Facilitate transition from implementation phase to support

Principal Implementation Specialist – Reporting

Scrum Master

• Ensure Agile teams are practising core agile values
• Actively shield teams from interference
• Provide tools to identify and remove impediments
• Mentor teams towards being self-managed and cross-functional
• Foster a supportive team environment
• Partner with Product Owners to manage the backlog
• Facilitate Agile events
• Identify team capacity and manage trade-offs
• Mentor outcomes rather than outputs
• Create a psychologically safe environment for teams
• Support progress reporting and metrics for self-inspection
• Contribute to corporate communications efforts

Systems Engineer

• Administer, maintain, and optimize multi-terabyte SQL Server environments (2016+/Azure SQL), emphasizing reliability, performance, auditing, and security.
• Install, configure, and upgrade SQL Server instances across on-premises and cloud environments (Azure SQL Database, Managed Instances, SQL Server on Virtual Machines).
• Lead database upgrades and migrations from older versions (2012/2016/2019) to the latest releases and Azure SQL, including cross-platform migration.
• Ensure audit compliance by designing and enforcing controls for database change management and access management.
• Establish a recurring validation process to measure and confirm the effectiveness of database compliance and control procedures.
• Maintain documented evidence of procedural testing and validation to support internal and external compliance reviews.
• Implement high availability (HA) and disaster recovery (DR) solutions (AlwaysOn Availability Groups, Failover Clustering, Log Shipping, Backups/Restores).
• Implement SQL Server Audit specifications to monitor access, schema changes, privileged account usage, and failed logins.
• Automate role/user/permission changes and auditing using T-SQL, PowerShell, and SQL Agent Jobs.
• Ensure database encryption (TDE, column-level), data masking, and compliance with FactSet security policies.
• Collaborate with cross-functional teams to define requirements and successfully deliver database and security solutions.
• Participate in rotational on-call support and scheduled maintenance activities (patching, audits).

Senior Microsoft SQL Server Database Administrator – Systems Engineer

Compliance

• Develop and implement an Information Security GRC strategy, aligning with business objectives, risk tolerance, security frameworks, and regulatory requirements, providing both short-term and long-term roadmaps.
• Manage the lifecycle of security policies, standards, and procedures to comply with regulations and industry standards, including SOX, SOC2, ISO 27001, and DORA.
• Oversee the implementation and management of the Security GRC platform to enhance visibility into organizational risk and compliance, while providing actionable intelligence on vendor and customer-facing security posture.
• Lead and mature the third-party risk management and customer trust processes, including onboarding, risk assessments, audits, security documentation, and remediation efforts.
• Define and monitor key risk and compliance indicators (KRIs/KPIs), implementing continuous monitoring to ensure vendor performance, customer assurance, and policy adherence are in line with program effectiveness and accountability.
• Coordinate and support comprehensive technology audits and collaborate with external auditors to meet audit requirements and timelines, managing assessments of IT general controls and maintaining the enterprise cyber risk register.
• Foster a cyber-aware culture by implementing training programs, managing a Security Culture Framework, and building a high-performing GRC team through leadership, mentoring, and development.
• Partner with IT, security, and compliance teams to provide insights and guidance on risk mitigation strategies, control enhancements, and findings remediation, while communicating audit findings and recommendations to senior management.
• Prepare and present regular reports to the executive team on GRC posture and initiatives, leveraging automated audit tools and data analytics for improved audit efficiency and insights.

Director – Governance, Risk and Compliance

Engineering Manager

• Execute strategy to bring Market Data technologies at FactSet to the next level of scalability
• End to end ownership of FactSet’s Real Time Quotes, End of Day prices, and Time and Sales infrastructure and technologies
• Hire, develop, and manage globally distributed teams including but not limited to the Americas, EMEA and APAC
• Establish and execute global budget for Market Data Engineering
• Accelerate operational efficiency through bold resource allocations and align metrics to focus efforts and investments that have the highest impact
• Continue Cloud transition roadmap for Market Data Infrastructure
• Interface with internal and external stakeholders to ensure company and Content goals align with Strategic Business Units and client priorities
• Build and manage cross departmental relationships to strengthen Market Data Engineering impact

VP, Engineering Director, Market Data

Machine Learning Engineer

• Manage and deploy various cloud-based infrastructure
• Deliver clean, well-tested code that is reliable, maintainable, and scalable
• Develop dashboards and other visualizations for financial experts
• Ingest and analyze structured and unstructured data
• Develop processes for data collection, quality assessment, and quality control
• Deploy and maintain ML and NLP models
• Collaborate with other Engineering teams

Software Engineer – Machine Learning Engineer

Sales

• Lead, coach, and empower a high-performing regional sales team
• Design and execute a dynamic, data-driven go-to-market strategy
• Cultivate trusted, senior-level relationships with key buy-side stakeholders
• Partner with cross-functional teams to deliver integrated client experiences
• Maintain deep awareness of buy-side market trends and competitive dynamics
• Collaborate closely with regional and global leadership peers

Regional Director, Buy-Side Sales

Digital Marketing

• Collaborate with Product Marketing and Programs business leads to understand priorities and goals
• Develop and execute demand generation strategies leveraging multi-channel campaigns
• Partner with Marketing Operations to co-manage MarTech stack
• Oversee strategy and execution of paid digital advertising
• Own the global website strategy and execution
• Implement and optimize AI-driven features
• Lead the development and execution of multi-channel content strategy
• Define and track key KPIs
• Oversee and manage external agencies and vendors

Global Head of Digital Marketing, Content

Risk

• Lead technology and IT controls assessments and audits
• Coordinate external audits and SOX testing
• Identify and assess tech risks
• Ensure compliance with regulations
• Evaluate remediation for IT controls
• Support audit responses and reporting
• Advice on risk mitigation strategies
• Automate and streamline audit processes
• Communicate findings to stakeholders

Senior Risk and SOX Management

Program Manager

• Own program-level planning, execution, and reporting of select high visible programs and projects, ensuring transparency across stakeholder groups and alignment with business priorities
• Facilitate executive conversations to ensure project alignment, resolve escalations, and support strategic decision-making.
• Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs
• Track and monitor progress, define key performance indicators or success metrics by program, and be able to report on status against program objectives
• Take direct ownership and intervene when necessary to stabilize struggling projects by addressing bottlenecks in planning, communication, and execution
• Identify and advocate for changes that improve the program management process, tools and best practices
• Proactively escalate and report on issues, risks, and blockers to senior leadership, ensuring timely resolution and keeping all stakeholders informed of progress and challenges.
• Conduct ongoing evaluations, capture insights, and continuously evolve program management practices to drive productivity, adapt to challenges, and improve future planning
• Ability to manage client expectations effectively, including diplomatically pushing back when needed to ensure alignment with project goals, timelines, and deliverables

Senior Principal Program Manager

Full-stack Engineer

• Shape the future of investments technology as a software engineer
• Design and implement applications for integration within the FactSet product suite
• Deploy applications to investment professionals worldwide
• Use cutting edge technologies including machine learning, natural language processing, predictive analysis, and cloud computing
• Collaborate with specific teams and rely on creative minds to create sleek and intuitive UIs

Software Engineer – Americas Campus

Site Reliability Engineer

• Lead a team of SRE/Infrastructure engineers and manage the team’s roadmap
• Design and implement systems for high availability, performance, and scalability.
• Own and improve the end-to-end architecture of our infrastructure stack (cloud, CI/CD, configuration management, container orchestration, etc.).
• Drive best practices for monitoring, alerting, logging, and observability; enable deep system visibility and actionable insight.
• Champion a culture of operational excellence, incident response, and blameless postmortems.
• Collaborate with other engineers on system architecture, deployments, and operational readiness.
• Identify and eliminate single points of failure; work proactively on capacity planning and disaster recovery strategies.
• Drive automation efforts for deployment, scaling, and infrastructure management.

Lead Site Reliability Principal Architect

• Build new systems to ingest and enrich data into an ontology.
• Monitor and enhance the accuracy, performance, and observability of our GenAI RAG stack.
• Evaluate new large language models, tools, and AI engineering techniques.
• Improve query planning, optimization, and evaluation infrastructure.
• Partner and collaborate with product development leads to identify technical requirements for future product enhancements.
• Collaborate with teams across the organization to understand their data.

Software Engineer – Machine Learning Experience a plus

Customer Success Manager

• Build relationships with current clients and help them maximize their use of Irwin
• Grow and retain customer base through value-adds and trusted advisorship
• Onboard customers successfully, making them masters of the Irwin platform
• Communicate continuously with customers to deliver value and inform on new product releases
• Work cross functionally within the company to communicate with all stakeholders in customer success
• Manage all reporting about the health of customers' accounts
• Identify opportunities or issues within the product based on customer feedback

Customer Success Manager – Capital Markets

• Build relationships with current clients
• Onboard our customers successfully
• Constantly communicating with customers
• Manage all reporting about the health of customers' accounts
• Identifying opportunities or issues within the product based on customer feedback