F.N.B. Corporation

Collections

• Collects delinquent accounts by locating past due borrowers
• Distributes demand letters
• Contacts borrowers to establish payment procedures
• Utilizes effective human relation skills to obtain payments
• Notifies borrowers of their rights and amounts due
• Monitors to ensure the borrower’s commitment to pay
• Obtains payments while presenting a positive image of the Bank
• Prepares and compiles documentation on all collection actions taken
• Documents collection actions and prepares lists of past due loans
• Resolves problems and follows up to minimize delinquent accounts
• Ensures compliance with Bank guidelines and established laws
• Institutes legal action if instructed
• Performs other related duties and projects as assigned

Collections Representative

Manager

• This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team.
• The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads.
• Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.
• Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
• Performs traditional teller transactions as needed.
• Performs other related duties and projects as assigned.

Assistant Branch Manager

Financial Planning and Analysis

• Responsible for managing a designated Commercial Investment Real Estate loan portfolio
• Underwriting, monitoring, and analyzing assigned Investment Real Estate portfolio
• Ensure risks are identified timely
• Maintain professional development and measurable objectives
• Leader on complex transactions including construction loans
• Optimize customer relationships working directly with Relationship Managers
• Ensure sustained satisfactory reviews by regulators, internal auditors, external auditors, and loan review
• Mentor junior Underwriting Portfolio Managers
• Present proposed credit actions in written analysis document

Collections Representative

Assistant Branch Manager

Investment Real Estate Underwriting Portfolio Manager 3