Business Development Officer

F.N.B. Corporation

Business Development Officer responsible for developing small business loan and deposit relationships. Enhancing bank visibility in the community with networking and customer service skills.

Posted 6/12/2026full-timeErie • Pennsylvania • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

This position is primarily responsible for developing new small business loan and deposit relationships, servicing existing small business relationships, maintaining a prospective customer call program, networking referral sources, conducting prospect blitzes, enhancing the visibility of the Bank in the community and working with business partners to solicit new business in conjunction with the Bank’s strategic and financial objectives.
Develops new small business relationships and services current small business loan and deposit relationships by prospecting new customers, profiling to identify current and future needs.
Contacts customers to determine loan, deposit, insurance and investment needs.
Sells small business products and services that meet identified needs according to the Bank’s pricing and fee schedule.
Refers the customer to specialists as identified, cross-sells with Branch Manager, owner's personal banking and employee accounts relationship.
Maintains a prospective customer calling program by using referrals and other methods to identify potential customers.
Makes cold calls to promote the Bank's products and services.
Resolves customer problems and follows up to ensure that the situation is satisfactorily resolved.
Promotes the Bank’s professional image through involvement within the community.
Regularly contacts sources, attends, recognizes and entertains referrals sources according to the Bank’s policies and procedures to obtain referrals and develop new business relationships.
Submits reports including business development activity in the prescribed method and in an efficient and timely manner.
Serves as a leader among peers and a coach to other Business Development Officers and Branch Managers.

Requirements

What you’ll need

Minimum Education: BA or BS
Minimum Years Experience: 7
Special Skills: Excellent project management skills, Excellent communication skills, both written and verbal, Excellent organizational, analytical and interpersonal skills, Excellent customer service skills, Ability to use a personal computer and job-related software (MS Word - Basic Level, MS Excel - Intermediate Level, MS PowerPoint - Basic Level)
Experience in banking related external sales
General knowledge of financial institution lending policies and procedures
Experience in community and civic activities preferred.

Benefits

Comp & perks

Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law.
FNB provides all applicants and employees a discrimination and harassment free workplace.

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementcustomer servicebanking salesfinancial institution lending policiesanalytical skillsorganizational skillsinterpersonal skills

Soft Skills

communication skillsleadershipcoachingnetworkingproblem resolution