Extreme Reach

IT Support

• - Manage and maintain the overall M365 tenant configuration and health.
• - Support hybrid identity and authentication (Azure AD, SSO, MFA).
• - Administer mail flow, mailbox management, and email security.
• - Configure transport rules, retention policies, and hybrid Exchange setups.
• - Manage site collections, permissions, and sharing settings.
• - Support OneDrive sync issues and implement DLP policies.
• - Configure Teams policies, lifecycle management, and integrations.
• - Support Teams voice, calling plans, and meeting configurations.
• - Implement and monitor Microsoft Defender for Office 365 and Purview.
• - Manage Conditional Access, audit logs, and compliance features.
• - Deploy and manage devices using Microsoft Intune.
• - Configure compliance policies, app protection, and Autopilot.
• - Provide insights and recommendations to improve M365 usage.
• - Develop PowerShell scripts for automation and reporting.
• - Utilize Power Automate and Graph API for workflow automation.
• - Act as Tier 3 support for M365-related issues.
• - Extensive knowledge of Windows OS’s & MAC OS's.
• - Administer and support global active directory domain including but not limited to DHCP, DNS, Group Policy, Sites & Services.
• - Undertake additional duties and special projects as assigned.

Senior IT Engineer