IT Engineer

Extreme Reach

IT Engineer ensuring stability, security, and scalability of global IT environment for Chicago based organization. Collaborating across teams, supporting both onsite and remote employees.

Posted 7/8/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDNSEC2Linux

About the role

Key responsibilities & impact

Covering the IT support queue, working from a service desk to assist our internal user base with any IT issues. Onsite & remote users
Managing the various M365 admin centres Sharepoint/Intune/OneDrive/Exchange
Supporting/Maintaining the various collaboration tools in meeting rooms, Logitech Tap, polystudios
Responsible for the monitoring/maintenance/security of all endpoints
Test and apply new software/maintenance patches
Experience supporting a large enterprise in a fast paced environment
Install, configure, test and maintain operating systems, application software and system management tools
Extensive knowledge of Windows OS’s & MAC Os’s
Good understanding of Windows & Linux operating systems – experience with supporting and troubleshooting stability and performance issues
Administer and support global active directory domain including but not limited to DHCP, DNS, Group Policy, Sites & Services
Responsible for the management, monitoring, maintenance and provisioning of infrastructure services
Respond to internal/external customer support requests
Ownership of issues, collaboration with other teams
Support the success and development of others in the team
IT security best practice
Providing technical support remotely to our global offices
Using a help desk system for incident management and escalation
Troubleshoot system and application issues and provide feedback
Proactively document all works into knowledge base
To spot and report where improvements can be made
Assisting with projects of all sizes including technology infrastructure and software projects
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

Requirements

What you’ll need

Windows / MAC OS – troubleshooting end user problems
Intune management
Strong working knowledge of the Microsoft 365 office productivity suite, the M365 Exchange Admin Center + Office 365 apps, Azure EntraID and SSO, M365 Collaboration tools including Teams and Teams Calling Virtualization technologies
Troubleshooting remote and onsite user issues across multiple different endpoint types and OSs
In-depth understanding of Active Directory
Windows Server
Experience with Linux & Windows Servers
Experience with cloud technologies, especially AWS, EC2, WorkSpaces
Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues
Zabbix Monitoring
Scripting Bash/PowerShell
Proven knowledge and troubleshooting skills
Experience working in a BAU/Project team
**Personal skills **
Excellent communication skills
Ownership of issues through to completion
Developing positive working relationships with a wide range of internal colleagues
Prioritising work to meet demands of role
Must be a good team player and flexible
Self-motivation and drive - confidence to work on own initiative and with limited supervision
Team oriented, works well with local and global team
Recognizes when a sense of urgency is needed and responds accordingly
Appreciate challenges and can make thoughtful contributions to an evolving support process, has a strong desire for self-improvement, and learning
Is comfortable, flexible, versatile, and curious when it comes to pitching in on diverse tasks and projects
Strong problem solving skills; ability to visualize a problem or situation and think abstractly to solve it. Ability to use tools and/or the internet to find solutions.
Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
The ability to follow policies and procedures of the support desk
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Extreme Reach Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2008 📱 Media ☁️ SaaS 💰 $56.5M Private Equity Round on 2015-06 Media
Advertising
SaaS Extreme Reach is a global technology company that empowers the creative economy. It provides a comprehensive platform for brands, agencies, and studios to create, distribute, and optimize advertising and productions across various media such as TV, digital, and print. Extreme Reach supports its clients with professional services, creative intelligence, and a robust global distribution network to reach audiences on any screen worldwide. The company also specializes in asset management, production accounting, and payments, ensuring compliance and financial clarity for entertainment and advertising productions. Its AI-driven platform integrates vast amounts of data to unlock creative intelligence and drive business performance. IT Engineer Job not on LinkedIn 🔥 31 minutes ago 🏢🏡 Chicago – Hybrid 💵 $80k - $90k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Covering the IT support queue, working from a service desk to assist our internal user base with any IT issues. Onsite & remote users
Managing the various M365 admin centres Sharepoint/Intune/OneDrive/Exchange
Supporting/Maintaining the various collaboration tools in meeting rooms, Logitech Tap, polystudios
Responsible for the monitoring/maintenance/security of all endpoints
Test and apply new software/maintenance patches
Experience supporting a large enterprise in a fast paced environment
Install, configure, test and maintain operating systems, application software and system management tools
Extensive knowledge of Windows OS’s & MAC Os’s
Good understanding of Windows & Linux operating systems – experience with supporting and troubleshooting stability and performance issues
Administer and support global active directory domain including but not limited to DHCP, DNS, Group Policy, Sites & Services
Responsible for the management, monitoring, maintenance and provisioning of infrastructure services
Respond to internal/external customer support requests
Ownership of issues, collaboration with other teams
Support the success and development of others in the team
IT security best practice
Providing technical support remotely to our global offices
Using a help desk system for incident management and escalation
Troubleshoot system and application issues and provide feedback
Proactively document all works into knowledge base
To spot and report where improvements can be made
Assisting with projects of all sizes including technology infrastructure and software projects
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure 🎯 Requirements
Windows / MAC OS – troubleshooting end user problems
Intune management
Strong working knowledge of the Microsoft 365 office productivity suite, the M365 Exchange Admin Center + Office 365 apps, Azure EntraID and SSO, M365 Collaboration tools including Teams and Teams Calling Virtualization technologies
Troubleshooting remote and onsite user issues across multiple different endpoint types and OSs
In-depth understanding of Active Directory
Windows Server
Experience with Linux & Windows Servers
Experience with cloud technologies, especially AWS, EC2, WorkSpaces
Technical proficiency and knowledge of IT infrastructure, networks, and systems to effectively manage and troubleshoot issues
Zabbix Monitoring
Scripting Bash/PowerShell
Proven knowledge and troubleshooting skills
Experience working in a BAU/Project team
**Personal skills **
Excellent communication skills
Ownership of issues through to completion
Developing positive working relationships with a wide range of internal colleagues
Prioritising work to meet demands of role
Must be a good team player and flexible
Self-motivation and drive - confidence to work on own initiative and with limited supervision
Team oriented, works well with local and global team
Recognizes when a sense of urgency is needed and responds accordingly
Appreciate challenges and can make thoughtful contributions to an evolving support process, has a strong desire for self-improvement, and learning
Is comfortable, flexible, versatile, and curious when it comes to pitching in on diverse tasks and projects
Strong problem solving skills; ability to visualize a problem or situation and think abstractly to solve it. Ability to use tools and/or the internet to find solutions.
Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
The ability to follow policies and procedures of the support desk
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Audit Manager – Risk and Control Enhancement 🕒 Yesterday Northern Trust 10,000+ employees 💸 Finance 🏦 Banking 🏢 Enterprise Website LinkedIn All Job Openings Audit Manager overseeing audit validation activities for Northern Trust's Risk and Control Enhancement program. Collaborating with audit teams and stakeholders to ensure effective control design and execution. 🏢🏡 Chicago – Hybrid 💵 $83.1k - $141.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support 🦅 H1B Visa Sponsor Audit Specialist – Risk and Control Enhancement 🕒 Yesterday Northern Trust 10,000+ employees 💸 Finance 🏦 Banking 🏢 Enterprise Website LinkedIn All Job Openings Audit Specialist at Northern Trust focusing on operational risk and control transformation. Leading audit validation efforts and collaborating with teams to improve effectiveness and compliance. 🏢🏡 Chicago – Hybrid 💵 $114.7k - $194.9k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💻 IT Support 🦅 H1B Visa Sponsor Audit Manager – Asset & Wealth Management 🕒 4 days ago Northern Trust 10,000+ employees 💸 Finance 🏦 Banking 🏢 Enterprise Website LinkedIn All Job Openings Audit Manager responsible for leading audits in Asset and Wealth Management at Northern Trust. Overseeing audit teams, confirming audit scope, and ensuring effective testing approaches. 🏢🏡 Chicago – Hybrid 💵 $83.1k - $141.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support 🦅 H1B Visa Sponsor Healthcare Technical Consulting Manager – IT Strategy, Operations 🕒 5 days ago Huron 5001 - 10000 🤝 B2B 🏢 Enterprise 💸 Finance Website LinkedIn All Job Openings Manager leading digital transformation initiatives for healthcare organizations at Huron. Collaborating with C-level executives to enhance performance and operational efficiency. 🏢🏡 Chicago – Hybrid 💵 $130k - $150k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💻 IT Support 🦅 H1B Visa Sponsor Audit Manager 🕒 June 30 ORBA 51 - 200 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Audit Manager at ORBA overseeing audits and managing client engagements in a hybrid role. Will lead teams in executing audits and advising clients on business improvement. 🏢🏡 Chicago – Hybrid 💵 $115k - $155k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support View More IT Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Windows OSMAC OSLinux Operating SystemsScripting (Bash/PowerShell)Zabbix MonitoringVirtualization TechnologiesSystem Management ToolsApplication Software MaintenanceInfrastructure Services ManagementHelp Desk Systems

Soft Skills

Excellent Communication SkillsTeam PlayerProblem Solving SkillsSelf-MotivationFlexibility