Analyze, optimize & document end-to-end sales processes to enhance efficiency and effectiveness
Collaborate with sales leadership to develop accurate sales forecasts, pipeline management, Win/Loss reviews, and key sales metrics
Drive insights for action from data analytics into sales performance, trends, and opportunities
Cross-functional engagement with other departments to ensure alignment of sales operations with overall business objectives
Evolve quoting from the Quote Desk Team to sales reps enhancing the skills and capabilities of the sales team around the knowledge of our products, and plan for channel quoting in FY26
Drive accurate & tied out Annual Quota setting based our fiscal year objectives and industry standard best practices
Support sales compensation plan designs and effective sales enablement on FY goals
Support Annual planning cycles with research, data & insights for continued growth
Oversee the implementation and management of sales technologies, CRM systems, and other tools
Lead data integration and quality initiatives, ensuring accurate and reliable data across systems
Requirements
Minimum 10 years, proven successful experience as a Senior Sales Operations specialist.
Strong analytical and problem-solving skills, with a focus on data-driven decision-making
Demonstrated ability to optimize sales processes and implement sales technologies
Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels
Excellent project management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously
Experience in sales forecasting, planning, and compensation management
In-depth knowledge of sales strategies for Go-To-Market, and best practices.
Strategic mindset and ability to think analytically, solve complex problems, and drive process improvements
Strong expertise & experience in sales automation platforms (e.g., Kluster, Clari, TruVoice / Primary Intelligence) and front office applications (e.g., Salesforce)
Familiarity with emerging sales technologies and trends in revenue operations
Certifications in relevant sales automation platforms and applications are a plus
Work well under pressure—Work well in fast-paced, high-stress environments.
Reliable—Has predictable, reliable attendance and engagement.