ExtraHop

QA Engineer

• Lead, develop, and scale a high-performing QA/Automation engineering organization.
• Define and execute a comprehensive quality engineering strategy aligned to product and engineering goals.
• Establish best practices for test automation, framework development, and validation at scale.
• Ensure quality is embedded across the entire SDLC, CI/CD pipelines, and release processes.
• Drive measurable improvements in product quality, release confidence, and defect reduction.
• Collaborate closely with Product, Engineering, SRE, and Support teams to align on quality goals and priorities.
• Influence roadmap decisions by bringing data-driven insights on risk, coverage, and quality gaps.
• Act as a thought leader in modern QA practices, tooling, and methodologies.
• Foster a collaborative, high-performing team culture focused on ownership, accountability, and continuous improvement.
• Hire and retain high-quality engineering talent through high contact, regular reviews, and career development planning.
• Establish and track key quality metrics (e.g., defect rates, test coverage, release health).
• Drive operational rigor in planning, execution, and delivery across teams.
• Improve scalability and efficiency of QA processes in a fast-paced, evolving environment.

Manager, Engineering – QA

Recruitment

• Collaborate with the HRBP to understand business objectives and hiring needs.
• Act as a strategic advisor on talent market trends, competitive intelligence, and hiring strategy, challenging assumptions and shaping search approaches with data and insight.
• Translate business needs into tailored recruitment strategies that balance speed, quality, candidate, and hiring manager experience.
• Provide proactive talent-market insights that inform hiring decisions and workforce planning.
• Lead end-to-end recruitment for roles across multiple functions and levels, with a focus on sales, technical, engineering, and corporate functions.
• Develop and execute comprehensive sourcing strategies leveraging multiple channels, including LinkedIn Recruiter, Boolean search techniques, industry networks, market mapping, and competitive intelligence.
• Build and maintain robust talent pipelines for recurring, hard-to-fill, and future state roles.
• Manage complex hiring situations, including compensation negotiations and international employment considerations.
• Hire to level and budgeted compensation, owning offer negotiations and extensions, preparing and sending offer letters, and guiding candidates through close.
• Establish scalable recruiting processes, workflows, and best practices as a foundational member of the TA team.
• Utilize Greenhouse ATS to manage requisitions, maintain data integrity, produce actionable reports, and drive process improvements.
• Create and implement talent mapping frameworks, intake processes, and hiring manager and team enablement tools.
• Contribute to the development of TA metrics, dashboards, and reporting that demonstrate business impact.
• Deliver a best-in-class, consistent candidate experience through clear communications, transparency, and professionalism at every touchpoint.
• Serve as an ambassador for ExtraHop’s mission, culture, and employee value proposition.
• Build long-term relationships with candidates, maintaining engagement for future opportunities.

Senior Recruiter – Enterprise

Customer Success Manager

• Analyze customer requirements and promote the highest value application of ExtraHop in our customer's business environment.
• Secure contract renewals and identify growth opportunities by assisting customers in driving successful outcomes with ExtraHop products and services.
• Engage ExtraHop end-users to provide targeted assistance and enablement.
• Assist in assessing customer needs and coordinate high-value services such as ExtraHop Professional Services and advanced training.
• Lead and facilitate new customer’s initial onboarding and introduction to ExtraHop.
• Assess and document customer health and maturity levels to improve customer engagement strategy.
• Execute direct customer engagement workflows and automated processes to evangelize ExtraHop and engage a wide cross-section of our user community.
• Assist and contribute to ExtraHop’s Voice of Customer activities and provide influential input on product and service roadmap priorities.
• Work with a diverse cross-section of ExtraHop’s business units and represent customer needs and expectations.
• Champion customer needs and opportunities for product enhancement with ExtraHop development teams.
• Develop and maintain Customer Success Plans documenting customer’s desired outcomes and value expectations.
• Promote customers' use of our community platform and self-service capabilities.
• Develop deep customer relationships across the customer organizations with key stakeholders and technology leaders.
• Recognize organic opportunities for expansion/growth and engage the Sales team to pursue.
• Host and conduct recurring customer meetings, working sessions, and Business Reviews with customers.
• Operate as the nexus for customer engagement and strategy with other ExtraHop teams such as Sales, Marketing, Product, and Support.

Senior Customer Success Manager

Financial Planning and Analysis

• Be a Strategic Partner to GTM: Partner with Marketing and GTM leaders on annual planning, rolling forecasts, and in-quarter execution
• Build and maintain financial models covering pipeline generation, CAC, and profitability related to Marketing and GTM initiatives
• Prepare and present financial reports and analyses to senior management and key stakeholders
• Own Marketing Spend & Performance Analytics: Partner with Marketing to plan, allocate, and optimize budget across programs
• Monitor spend vs. forecast and provide clear variance analysis and recommendations
• Help establish a data-driven framework for evaluating Marketing ROI and investment tradeoffs
• Benchmark GTM efficiency metrics against SaaS industry standards to contextualize performance for leadership
• Drive Insights & Operational Excellence: Assist in the development of business cases for new projects and investments, including cost-benefit analysis.
• Improve forecasting processes and financial workflows to increase speed and accuracy
• Proactively surface risks and opportunities to plan, with recommended actions to keep the business on track
• Leverage data and analytics to drive continuous improvement in financial strategies.
• Work closely with cross-functional departments to ensure alignment between financial goals and Marketing strategies.
• Translate complex data into clear, concise recommendations for non-finance stakeholders
• Work effectively across time zones with distributed GTM and Finance teams

Finance Associate

Sales

• Meet and exceed assigned sales targets by closing new accounts and growing revenues in existing customer installations
• Identify prospects for ExtraHop products through cold calls, and lead follow-up and face-to-face meetings
• Call on senior executives to understand the business, decision-making, and financing processes of your territory
• Present and demonstrate ExtraHop products to customers
• Provide customer and competitor feedback and field intelligence where available and necessary
• Prepare and implement strategic sales account plans for all customers and identify business growth opportunities in assigned customer base
• Ensure resellers and field sales engineers and management are working together in the sales process, lead generation, registering opportunities, accurately forecasting revenue, and tracking to required revenue goals established by their discount tier
• Work with resellers to grow business in your territory
• Prepare and maintain an accurate sales forecast for your territory
• Network in customer and related organizations

Regional Sales Manager

Sales Engineer

• Provide technical support and solutions to the sales team and customers prior to the sale.
• Maintain extensive knowledge of complex aspects of products and systems demonstrations required to educate the client.
• Analyze customer needs and requirements and illustrate how company solutions can provide value and support their organization.
• Answer client questions on product functionality, integration, and usage and solve pre-sales support problems.
• Apply knowledge of company products, customer technology and sales cycle in order to generate quality customer connections and sales for the company.
• Demonstrate ExtraHop solutions, differentiate them from the competition and identify where they fit in the context of the wider market.
• Independently conduct Proof-of-Concepts (POC), from installing the appliance to helping prospective customers interpret data in the context of their environment to preparing/presenting a summary of the value demonstrated.
• Identify compelling events or specific business problems and offer the optimal ExtraHop solution that addresses that requirement.
• Assess prospective customer needs and uncover requirements for ExtraHop security solutions in the cloud.
• Articulate the security value proposition and key differentiating capabilities to prospective new customers and solutions partners.
• Support sales process within qualifying opportunities, mapping technical capabilities to business drivers/corporate initiatives, and scoping a BOM.
• Work with Regional Sales Managers and Sales Engineers to prepare and present proposals and RFIs.
• Partner with our Sales and Product Development teams to develop cloud security solutions.

Senior Sales Engineer

Security Engineer

• Develop network threat detectors by leveraging rule-based and ML-based detection strategies
• Reproduce attacks in a lab environment using live tools and recorded PCAP traffic, and perform threat hunts on aggregated log data, in order to identify malicious behaviors and develop techniques to detect them
• Collaborate with Threat Research and Data Science teams to gain insight on attacker techniques and take advantage of the latest machine learning models to detect attacker behavior
• Work with infrastructure teams to help develop and improve tools that Detection Engineering and Threat Research teams use in developing and testing detections.
• Mentor and coach other Security Engineers regarding detector development and network threats
• Actively participate in code review to ensure quality and uplevel other engineers

Senior Software Engineer – Security

Product Manager

• Own and evolve product strategy and roadmap for core areas of the RevalX platform, with an emphasis on maturing  SOC-oriented workflows to boost analyst productivity.
• Act as a key interface between customers, field teams, and R&D, capturing market feedback including competitive analysis to translate insights into actionable product priorities.
• Drive end-to-end product lifecycle: discovery, planning, development, go-to-market, and iteration.
• Lead cross-functional execution across engineering, UX, marketing, and sales enablement to deliver impactful releases.
• Champion the voice of the customer, ensuring our roadmap reflects evolving SOC practices, industry benchmarks, and buyer priorities.
• Mentor and collaborate with product peers; influence product culture, best practices, and strategic thinking across the org.

Senior Principal Product Manager – NDR

Full-stack Engineer

• Design, develop, test and maintain backend services written in Go and Python powering ExtraHop’s products.
• Contribute to building and improving APIs, database scalability, data migrations, and configuration management across services.
• Actively participate in agile development, including sprint planning, code reviews, and technical strategy discussions.
• Collaborate with team members and cross-functional partners to foster a culture of excellence, curiosity and collaborative problem solving.
• Troubleshoot production issues and participate in operational support practices to improve stability
• Address technical debt proactively, continually improving our codebase and technical stack

Software Engineer III – Middleware

Compliance

• Manage and develop staff members under Product Compliance and fulfill people manager responsibilities
• Direct Continuous Monitoring (ConMon) processes and ensure successful monthly reviews with ExtraHop and agency stakeholders in order to maintain FedRAMP authorization
• Oversee and contribute to the vulnerability management lifecycle: triage, reporting, coordination with system owners, and remediation tracking
• Manage the review of  vulnerability findings and provide formal written responses for internal and external stakeholders, including customers
• Assess and serve as a subject matter expert for regulatory and compliance requirements and best practices for various standards (e.g., CSA STAR, ISO 27001, FISMA, DORA, FINRA, DoDIN APL, NIAP, FIPS, CMMC, IL4/IL5)
• Lead gap assessments and facilitate or support audits (including coordinating evidence collection and submission)
• Develop and manage a product security compliance roadmap, incorporating input, feedback and data-driven requirements from Sales, Customer Success, Product Management, and R&D organizations; validate the roadmap with executive leadership; coordinate key activities across the organization to achieve roadmap milestones
• Collaborate with Product Security and R&D staff to provide responses to customer and pre-sales inquiries about product security and related items
• Collaborate with Product Security team members to develop and improve standards, policies, procedures, documentation, and training
• Participate in security incident response activities, representing Product Security and R&D leadership in directing the execution of the IR Plan
• Other duties as assigned

Principal Manager, Product Compliance

• Analyze network data in order to simulate realistic cybersecurity scenarios.
• Create network content to support security demo and test environments.
• Collaborate with cross-functional teams to ensure content aligns with customer needs and product goals.
• Develop and maintain scripts and tools to enhance demo functionality and automation.
• Troubleshoot and resolve issues to ensure a seamless and reliable demo experience.

Software Engineer III – Security

• Develop and implement a winning Federal sales strategy, identifying key agencies, system integrators, and partners for growth.
• Drive agreed-upon sales strategies and processes to meet and exceed sales goals, with a focus on Federal compliance and contracting cycles.
• Establish and manage the Federal sales plan, including target setting and allocating named accounts and territories across the Federal sector.
• Lead with great teamwork ethics, fostering a collaborative, compliant, and results-oriented Federal Sales team.
• Hire, train, motivate, and retain an effective Federal Sales force.
• Role model executive leadership and management qualities within the Federal market.
• Management of the Federal team’s pipeline, ensuring qualification, and accurately forecasting business on a weekly basis.
• Provide timely and accurate field feedback regarding Federal requirements, compliance needs, and competitive intelligence to other departments within ExtraHop.
• Work proactively with Federal channel partners, system integrators, and contracting vehicles (e.g., GSA, IDIQs) to grow business.
• Meet/Exceed the Federal Sales team pipeline and booking targets.