The Billing & AR Coordinator supports the revenue cycle by handling specialty billing for programs such as ECI, vendor partnerships, and grants, along with accounts receivable and collections. This role ensures accurate claims, timely follow-up, and assists with payment posting, denial resolution, and patient collections.
Submit and manage accurate, timely claims for specialty funding sources (e.g., ECI, grants, vendor programs).
Audit billing records for accuracy, compliance, and proper documentation.
Resolve complex claim issues, including denials, appeals, and underpayments.
Perform follow-up on aged accounts and outstanding balances; manage payment plans and disputes.
Communicate professionally with patients, caregivers, payers, and internal teams regarding billing matters.
Maintain accurate financial records and documentation in EHR and CRM systems.
Ensure compliance with HIPAA, payer guidelines, and organizational policies.
Identify trends in claim errors or payment delays and support process improvement efforts.
Participate in ongoing training and team collaboration.
Requirements
High school diploma
1–2 years of experience in medical billing or accounts receivable.
Familiarity with specialty or Medicaid billing.
Ability to read and interpret EOBs and payer guidelines.
Basic understanding of HIPAA and healthcare compliance requirements
Proficient with MacOS and Google Suite (Docs, Sheets, Mail, Drive)
Familiar with Slack for team communication
Experience using Salesforce or similar CRM systems
Proficiency with EHR, medical billing software, payer portals, and clearinghouses