Platform Engineer

• Oversee the design, development, and optimization of core technology platforms
• Guide teams and align engineering efforts with business goals
• Ensure seamless integration of new technologies
• Balance strategic vision with hands-on technical expertise
• Work both independently and collaboratively

Platform Engineer – Manager

• Lead platform engineering initiatives and oversee project execution
• Provide technical guidance and mentorship to junior engineers
• Ensure platform stability, scalability, and security
• Collaborate with managers to align technical work with strategic goals
• Drive innovation through adoption of new tools and practices

Operations

• Review, Call, Analyze and Manage assigned outstanding receivables portfolio by ensuring outstanding/denied claims are resolved, follow up effectively for additional information as needed with insurance companies for claims resolution, follow up with the insurance company on the outstanding/denied claims and resolve them within the timelines and defined Service Level Agreements (SLA’s)

Executive, Operations

Financial Planning and Analysis

• Analysis of client provided data to complete the book keeping
• Record necessary journal entries such as accrual, reversal, reallocation, reclassification, provisioning etc.
• Finalization of various accounts and reconciliations of GST/HST, tax, intercompany, bank, visa, investments
• Preparation and up-dation of various of forms in tax software

Executive – Finance, Taxation

• Monitor, support, and troubleshoot cloud infrastructure and deployments
• Diagnose and resolve issues related to cloud resources and system performance
• Create, update, and maintain technical documentation
• Communicate analysis, findings, and updates effectively with clients, leadership, and onshore teams

Associate Data and Ops Engineer

Consultant

• Actively originate and shape digital opportunities for existing and new client base
• Present digital concepts to senior stakeholders
• Develop the business case for digital opportunities
• Drive cross functional teams to deliver transformation projects

Transformation Solution Consultant – Transformation Solutioning Lead

Full-stack Engineer

• Design, develop, and maintain full-stack applications using Python (backend) and React.js (frontend)
• Build and integrate AI agent solutions, including agent orchestration, workflow management, and decision-making systems
• Develop APIs and microservices to support AI agent communications and data exchange
• Implement real-time features for agent monitoring, logging, and performance tracking
• Troubleshoot and resolve technical issues across the full stack
• Work closely with product managers, designers, and other engineers to deliver high-quality solutions
• Write clean, maintainable, and efficient code that prioritizes security and data protection
• Maintain high software quality standards within the team by adhering to best practices and identify areas for growth
• Work in an agile delivery/DevOps methodology to deliver enterprise-grade production implementation in iterative sprints
• Explore and leverage AI tools to improve innovation, efficiency and quality across the SDLC

Full Stack Engineer

DevOps Engineer

• Deploy EXLdata.ai into client cloud infrastructure (AWS/Azure/GCP)
• Resolve infra, security, and data pipeline issues in real time
• Customize accelerators and agent workflows for client-specific needs
• Drive measurable value realization from Day 1
• Champion product enhancements back to the EXLdata.ai engineering team
• Deliver white-glove support for clients using our managed platform offering

Forward Deployment Engineer

Business Analyst

• Act as the primary liaison between the Risk function and Technology/Data Engineering teams.
• Engage with Risk SMEs to understand business objectives, regulatory expectations, data dependencies, and analytical workflows.
• Translate Risk requirements into clear functional and technical specifications for migration.
• Manage expectations, priorities, and dependencies across multiple Risk use cases.
• Assess existing SAS-based Risk solutions (datasets, ETL jobs, models, reports, controls).
• Define migration strategies for individual use cases (re-platform, re-factor, or re-build).
• Support migration of data pipelines from SAS (Base SAS, SAS DI, SAS Viya) to GCP-native services.
• Ensure data accuracy, reconciliation, and parity between SAS and GCP outputs.
• Ensure Risk data quality, lineage, reconciliation, and auditability are maintained post-migration.
• Support implementation of controls aligned with Risk governance, model risk management, and regulatory standards.
• Collaborate with Testing and Validation teams to define and execute functional, data, and UAT test cases.
• Produce clear documentation including requirements, source-to-target mappings, data dictionaries, and migration runbooks.
• Support regulatory and internal audit queries related to data migration and platform changes.
• Ensure adherence to bank policies on data security, privacy, and cloud usage.
• Manage multiple use cases in parallel, tracking progress, risks, and dependencies.
• Provide regular status updates to programme and Risk leadership.

Business Analyst – Risk Technology, Migration (SAS to GCP)

Performance Marketing

• Develop and implement long-term strategies for the service line to achieve business and organizational goals.
• Serve as the strategic advisor and trusted partner to the EXL Industry Market units and Marketing Solutions leadership.
• Monitor and analyze performance metrics, financial reports, and operational data to monitor profitable growth and identify improvement opportunities.
• Align EXL Marketing Solutions capabilities to prevailing and emerging needs, leveraging EXL’s competitive advantages in data, AI and performance marketing analytics and execution.
• Lead business transformation discussions, translating performance marketing challenges into data-driven, tech-enable solutions.
• Redefine Marketing Solutions value propositions and refine marketing collateral to support sales and growth including capability presentations, infographics, sales solution sheets, white papers and business cases.
• Partner with EXL Industry Marketing Units to implement appropriate sales awareness and outreach programs (i.e., social media, direct outreach, etc.).
• Lead efforts to reestablish Marketing Solutions leadership position at industry conferences / events.
• Communicate service line metrics, progress, and strategic plans for EXL leadership.
• Lead and mentor teams by providing guidance on implementation.

VP – Performance Marketing Transformation and Strategy

Recruitment

• Guide and mentor specialists or junior recruiters in best practices for talent identification and engagement.
• Partner with HR and business leaders to support internal mobility programs and promote career growth opportunities for employees.
• Build and maintain proactive pipelines of qualified candidates for current and future hiring needs.
• Act as a key point of contact for sourced and internal candidates, ensuring a positive and professional experience.
• Track and report effectiveness, internal hiring success rates, and pipeline health.

Assistant Manager – Recruitment Support, Vendor Management

Compliance

• Analyze and interpret complex data sets to provide insightful reports for management.
• Generate regular and ad-hoc reports as per organizational requirements.
• Ensure data accuracy and integrity in all reports.
• Maintain and update databases, ensuring data consistency and completeness.
• Regularly review and cleanse databases to eliminate errors and discrepancies.
• Collaborate with IT teams to integrate MIS with existing systems for seamless data flow.
• Troubleshoot and resolve any system-related issues affecting data accuracy.
• Identify opportunities for process improvement in data collection, analysis, and reporting.
• Communicate MIS findings and insights clearly to both technical and non-technical stakeholders.
• Provide training and support to end-users on MIS tools and systems.

Senior Executive – Compliance, Line Compliance

• Partner with HR for internal mobility
• Build candidate pipelines
• Improve data collection processes

Assistant Manager – Recruitment Support, Accounts Payable

Payroll

• Process monthly payroll inputs including attendance, new joiners, exits, salary revisions, and variable pay components
• Calculate, validate, and reconcile salaries, deductions, and statutory components with high accuracy
• Coordinate with payroll vendors, Finance, and internal HR teams to ensure timely and accurate payroll processing
• Manage full & final settlements, payroll reconciliations, and statutory compliance requirements
• Handle payslips, salary advances, payroll documentation, and audit-related queries
• Address and resolve payroll-related queries from employees and stakeholders within defined SLAs
• Manage end-to-end onboarding and exit processes, including documentation and system updates
• Issue employee letters such as offer, confirmation, increment, promotion, market correction, experience, and relieving letters
• Maintain and update employee records in HRMS platforms with high data accuracy and integrity
• Support employee lifecycle events including transfers, promotions, organizational changes, and role movements
• Resolve employee HR queries through ticketing tools such as ServiceNow, adhering to defined SLAs
• Coordinate with global and regional HR teams to support standardized HR operations and workflows
• Track, analyze, and report operational performance, SLAs, and service delivery metrics
• Ensure audit readiness and compliance with internal HR policies, procedures, and controls
• Support domestic and international employee movement processes
• Coordinate employee benefits administration with internal and external stakeholders
• Process notices period waivers and ensure accurate updates in HR systems
• Upload, maintain, and manage exit-related documentation in HR tools

Assistant Manager – HR Operations, Payroll

QA Automation Engineer

• Develop, maintain, and execute automated test scripts using Selenium.
• Perform Automated API testing to ensure the reliability and performance of web Applications.
• Conduct performance testing to identify bottlenecks and optimize system performance.
• Set up automation frameworks from scratch.
• Integrate automation code/tools to CI/CD pipeline using Jenkins, Python, or Java.