Insurance

• Conduct virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies
• Analyze replacement cost value and assess risk
• Demonstrate professionalism and expertise to agents, policyholders, business assistants, and other stakeholders
• Complete the requisite number of surveys each month to achieve personal revenue production goals
• Complete other special projects as assigned by the manager
• Conduct property surveys on high value homes, documenting construction materials, workmanship, and special features
• Determine home square footage through detailed measurements or available building plans
• Generate replacement cost estimates using industry calculators, EXL resources, and personal findings
• Assess physical, liability, wildfire, hurricane, and other natural hazards; document hazards and recommend risk improvements
• Conduct underwriting surveys and loss control assessments on commercial businesses
• Evaluate Property, General Liability, Workers Compensation, and Auto/Fleet risks
• Discuss safety culture, loss history, risk management controls, and safety program maturity with business owners
• Complete detailed survey reports with narrative assessments

Field Insurance Inspector

• Conduct virtual and onsite inspections of high-value homes and small businesses for personal and commercial lines insurance companies
• Analyze replacement cost value and assess risk
• Demonstrate professionalism and expertise to agents, policyholders, business assistants, and other stakeholders
• Complete the required number of surveys each month to achieve personal revenue production goals
• Complete special projects assigned by the manager
• Document construction materials, workmanship, and special features of high-value homes
• Determine home square footage through detailed measurements or building plans
• Generate replacement-cost estimates using industry calculators, EXL resources, and inspection findings
• Assess physical, liability, wildfire, hurricane, and other natural hazards and recommend risk improvements
• Complete detailed survey reports with narrative assessments
• Conduct underwriting surveys and loss-control assessments on commercial businesses
• Evaluate risks across Property, General Liability, Workers Compensation, and Auto/Fleet insurance lines
• Discuss safety culture, loss history, risk-management controls, and safety-program maturity with business owners
• Document commercial hazards and recommend risk improvements

Procurement

• Conduct in-depth analysis of client requirements and industry trends to identify strategic sourcing opportunities
• Develop and execute comprehensive sourcing strategies, including market research and supplier identification
• Engage with clients to understand their unique needs and tailor sourcing solutions accordingly
• Negotiate and manage contracts with suppliers, ensuring favorable terms and conditions for clients
• Collaborate with cross-functional teams to align sourcing initiatives with overall business objectives
• Monitor and evaluate supplier performance, ensuring compliance with agreed-upon SLAs and KPIs
• Identify cost-saving opportunities and implement efficient procurement processes
• Stay updated on industry best practices and emerging technologies in strategic sourcing
• Provide regular progress reports and present findings to clients and stakeholders

Sourcing Consultant

Auditor

• Lead the execution and continuous improvement of outpatient audit programs
• Oversee day-to-day audit operations to meet client SLAs, quality standards, productivity goals, and turnaround requirements
• Manage inventory, workflow distribution, aging, and throughput
• Provide direct supervision, coaching, feedback, and development for outpatient auditors and team leads
• Monitor productivity, quality, and turnaround metrics and implement corrective actions
• Ensure audits comply with CMS regulations, NCCI guidelines, payer policies, and coding and billing requirements
• Support implementation of new clients, audit opportunities, workflow changes, and system enhancements
• Conduct quality reviews and identify trends requiring education, clarification, or process improvement
• Develop and deliver training on outpatient coding, reimbursement, audit methodologies, and payer requirements
• Identify operational risks, escalate issues, and support timely resolution
• Prepare and present reports on productivity, quality, inventory, aging, and audit outcomes
• Support client meetings, reporting requests, and audit strategy discussions
• Assist with workforce planning, hiring, onboarding, performance management, and talent development

Outpatient Auditor Manager

• Perform detailed hospital outpatient facility audits focused on APC assignment, payment status indicators, revenue code alignment, and OPPS reimbursement logic
• Review claims to validate CPT/HCPCS-to-APC mapping, including significant procedure, packaged, comprehensive, and composite APCs
• Audit UB-04 facility claims for accurate CPT/HCPCS codes, modifiers, revenue codes, and charge structures
• Evaluate APC packaging rules for ancillary services, supplies, minor procedures, and drug administration services
• Audit infusion therapy, outpatient surgeries, imaging, and interventional radiology encounters
• Verify APC assignment for chemotherapy and non-chemotherapy infusions, hydration, and observation services
• Review surgical encounters for APC selection based on procedure complexity and status indicators
• Audit interventional radiology encounters for appropriate APC grouping and bundling compliance
• Validate billing of technical components including nursing services, equipment, supplies, imaging contrast, and facility resources
• Evaluate facility billing separately from professional claims
• Apply CMS OPPS regulations, CPT rules, NCCI edits, and AHA Coding Clinic guidance
• Identify overpayments, underpayments, misassigned APCs, inappropriate unbundling, and missed reimbursement opportunities
• Use 3M, Webstrat, Optum Encoder, and EXL proprietary systems to analyze APC payment outcomes
• Produce clear, defensible audit findings describing reimbursement impacts and compliance risks
• Stay current on APC updates, OPPS rule changes, CMS transmittals, and payment indicator revisions
• Meet or exceed EXL productivity, quality, and compliance standards

Outpatient Auditor III

Analyst

• Oversee work performed by the home health clinical audit program to ensure EXL’s accuracy standards are met
• Review random and targeted clinical coding audits
• Consult with clinical auditors, clinicians, and managers to enhance audit accuracy and completeness
• Develop audit feedback sessions for all staff based on routine internal audits
• Identify general training trends and requirements
• Review clinical auditors’ accuracy and consistency to ensure audits are appropriately marked for findings and no findings
• Assist in mentoring clinical auditors
• Recommend process changes to improve quality and performance
• Provide root cause analysis on errors
• Update training and user manuals
• Communicate with peers and management
• Achieve productivity and quality goals
• Participate in continuous improvement and education activities
• Attend assigned or self-initiated training and monitor CMS, OIG, and other relevant publications
• Perform other duties as assigned

Quality Analyst, Trainer – Home Health

• Review the accuracy and consistency of Behavioral Health auditors’ work and audit classifications
• Perform random and targeted quality reviews of Behavioral Health audits
• Verify findings and no-findings against medical record documentation and applicable guidance
• Conduct root cause analyses of errors, quality trends, and missed opportunities
• Mentor auditors and provide timely, constructive feedback
• Review initial audits, appeals, and other assigned audit work
• Identify and escalate potential recovery opportunities
• Recommend process improvements to enhance quality, consistency, documentation, and performance
• Communicate quality results, trends, concerns, and recommendations to peers and management
• Perform duties in accordance with compliance, information security, and regulatory policies

Behavioral Health Quality Analyst

Client Partner

• Develop and execute Wealth Management growth plans within existing strategic banking accounts
• Establish relationships with Wealth Management business leaders and key decision-makers where EXL has limited current presence
• Partner with existing account teams to expand EXL's footprint and increase wallet share
• Build trusted advisor relationships with Wealth Management executives and business leaders
• Leverage industry network and market knowledge to create access to new buying centers
• Facilitate executive conversations around growth, risk, efficiency, and transformation priorities
• Identify and qualify opportunities aligned to Wealth Management priorities
• Shape client conversations around data, analytics, AI, and operational transformation
• Partner with EXL domain and solution teams to develop business cases and proposals
• Support opportunity pursuits through executive presentations, workshops, and strategic account planning
• Maintain understanding of Wealth Management trends, competitive dynamics, and emerging technologies
• Provide market intelligence and thought leadership to clients and internal stakeholders
• Represent EXL at industry forums, client events, and executive briefings

VP Client Partner – Wealth Management

Data Engineer

• Design scalable data solutions
• Build robust data pipelines
• Model enterprise datasets
• Enable analytics and AI/ML use cases on Palantir Foundry
• Build interactive applications using Foundry Workshop, Slate, and custom TypeScript frontends
• Perform data ingestion and transformations and work with Foundry datasets and applications
• Deliver complex data engineering solutions in agile environments

• Conduct comprehensive reviews of inpatient medical records to validate ICD-10-CM/PCS codes and DRG classifications
• Ensure compliance with IPPS methodology, CMS guidelines, and official coding rules
• Verify diagnoses, procedures, POA indicators, and discharge disposition
• Identify documentation gaps and collaborate with clinical teams for clarifications
• Mentor, coach, and support coding staff on complex DRG and inpatient coding scenarios
• Provide feedback and ongoing education to coders and CDI specialists
• Perform routine coding quality audits and recommend corrective actions
• Analyze audit findings and prepare detailed reports
• Stay updated on regulatory changes, payer guidelines, and industry best practices
• Participate in cross-functional meetings with coding, CDI, compliance, and operations teams
• Follow SOPs and project protocols
• Complete audits with quality and achieve quality and production targets
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Check with the Manager/Team Lead for clarifications
• Respond promptly to manager emails
• Ensure team compliance with HIPAA and OIG requirements

Senior Coding Auditor

Cloud Engineer

• Lead the design and implementation of complex cloud solutions
• Create cloud architecture
• Manage large-scale cloud deployments
• Oversee cloud resource optimization and performance
• Ensure high availability and performance
• Mentor junior cloud engineers
• Work closely with stakeholders to align cloud solutions with business needs
• Ensure cloud solutions meet organizational and technical requirements
• Provide strategic guidance on cloud technologies

Senior Cloud Engineer

Associate

• Process Accounts Payable invoices and manage vendors, including updating banking details in vendor master records
• Support AP invoice payment runs and month-end close procedures
• Validate employee expenses and invoices in the accounting system and submit them for payment approval
• Handle check payment requests
• Perform cash application and daily bank reconciliation
• Handle cash month-end close procedures and follow up on unapplied receipts and bank-statement payments
• Apply payments against Accounts Payable invoices and receipts against Accounts Receivable invoices
• Support the year-end statutory audit
• Reconcile vendor balances and resolve unreconciled transactions

Senior Associate, F&A

Manager

• Drive projects by validating estimates for schedule, cost, resources, budget, and scope; analyze variances and manage resources
• Lead projects involving multiple Agile teams and integration with activities outside Agile-team scope
• Develop suitable project-management approaches for planning and managing efforts
• Establish appropriate people, processes, and tools to improve team efficiency and effectiveness
• Facilitate Agile ceremonies, including meetings, stand-ups, sprint planning, and retrospectives
• Prepare workshop exercises to foster team improvement, decision-making, and group alignment
• Facilitate troubleshooting meetings between cross-functional teams
• Work with management to enable Agile work styles
• Record and monitor timelines and team delivery performance
• Set up workflow processes using JIRA or similar tools
• Configure and regularly update Confluence
• Coach team members to optimize project-team efficiency
• Achieve project goals within designated constraints
• Resolve conflicts, de-escalate difficult situations, and navigate complex discussions diplomatically

Project Manager

• Lead project planning and execution
• Optimize project processes and resources
• Ensure project deliverables meet requirements
• Provide technical support
• Collaborate with stakeholders
• Manage project teams
• Develop project plans
• Address project issues and drive successful outcomes
• Ensure projects meet objectives and deadlines

Engineer

• Onboarding Vendor Contractor Resource

Field Insurance Inspector

Field Insurance Inspector

Sourcing Consultant

Outpatient Auditor Manager

Outpatient Auditor III

Quality Analyst, Trainer – Home Health

Behavioral Health Quality Analyst

VP Client Partner – Wealth Management

Data Engineer

Senior Coding Auditor

Senior Cloud Engineer

Senior Associate, F&A

Manager

Project Manager

Cloud Infra Engineer