Graphics Designer

• Lead the development of creative concepts, ensuring alignment with marketing strategies.
• Manage and mentor a team of designers, ensuring the continuous development of skills.
• Oversee the full lifecycle of creative projects from brief to delivery.
• Work with marketing, communications, and digital teams to deliver engaging content.

Lead Assistant Manager – Graphic Design

Compliance

• Assist in preparation of critical documentation like Operations Standard Document (OSD), BISRA (Business Information Security Risk Assessment) etc. for assigned business/operations area.
• Implement controls in operational areas as defined by OSD, contractual requirements and other policies. Liaise with other corporate functions for implementation of EXL policies and procedures.
• Perform and design compliance/audit reviews for assigned business/operations area.
• Monitor risks & controls. Identify/report exceptions and action plans.
• Drive awareness and trainings on key risk and compliance aspects (L&D trainings, corporate trainings and other external/internal trainings).
• Overall responsibility for ‘Compliance Self-assessment’ exercise.
• Facilitate timely closure of issues identified in internal/external audits/reviews.

Senior Executive – Line Compliance

Frontend Engineer

• Assist in developing and maintaining frontend components
• Support frontend application development and deployment
• Document frontend processes and workflows
• Perform basic troubleshooting of frontend issues
• Collaborate with senior frontend developers on projects.

Frontend Developer

Engineer

• An AI & ML Engineer is responsible for designing, developing, and implementing machine learning models and artificial intelligence solutions to solve complex problems.
• This role involves working closely with data scientists, software engineers, and other stakeholders to integrate AI/ML models into production systems and ensure their optimal performance.

Cognitive Engineer

• Design, develop, and deploy machine learning models and algorithms.
• Collaborate with data scientists and software engineers to integrate models into production systems.
• Analyze large, complex datasets to extract actionable insights.
• Optimize AI and ML solutions for performance and accuracy.
• Stay updated with the latest advancements in AI and ML technologies.
• Document and maintain AI/ML models, experiments, and processes.

Full-stack Engineer

• Design, develop, and maintain high-quality, responsive, and scalable front‑end applications using modern JavaScript frameworks such as React, Next.js, or Vue.
• Build reusable UI components, design systems, and intuitive user experiences aligned with product and brand guidelines.
• Collaborate closely with product managers, designers, and backend teams to translate business requirements into technical solutions.
• Develop full‑stack features end-to-end, including front‑end integration with backend APIs, microservices, and databases.
• Optimize web applications for maximum speed, performance, accessibility, and cross‑browser compatibility.
• Implement secure and maintainable frontend architectures following best practices in modular code, state management, and API integration.
• Work with backend technologies (Node.js, Express, PostgreSQL, etc.) to build and maintain REST or GraphQL APIs.
• Deploy and manage applications on cloud platforms such as Azure, AWS, or GCP, including CI/CD integration.
• Troubleshoot, debug, and resolve UI, API, or data-related issues across the stack.
• Stay updated with the latest frontend technologies, frameworks, tooling, and UX/UI trends to drive innovation.
• Ensure adherence to web security standards, version control practices, and code quality guidelines.
• Participate in code reviews and mentor junior engineers on frontend engineering best practices.

Full Stack Engineer

Insurance

• Conduct virtual and onsite inspections of high value homes and small businesses
• Analyze replacement cost value and assess risk
• Complete requisite number of surveys each month to achieve personal revenue production goals
• Conduct property surveys on high value homes, documenting construction materials, and assessing risks
• Generate an estimate replacement cost based on findings
• Observe and assess physical and liability hazards to properties
• Document hazards for underwriting including risk improvement recommendations
• Conduct underwriting surveys and loss control assessments on commercial businesses

Field Insurance Inspector, Part-time

Solutions Engineer

• Develop HTTP, Service Bus, Storage, and Event‑Hub‑triggered Azure Functions in C#/.NET for data collection, routing, enrichment, and dispatch.
• Implement integration SDKs/NuGet packages for common capabilities (logging, correlation IDs, retries, error handling, API clients, SAP adapters).
• Consume and expose APIs via APIM, including request/response mapping to internal canonical schemas and DTOs.
• Interact with Cosmos DB (outbox collections, change feed processors) and Storage Accounts for durable messaging and file‑based integrations.
• Implement structured logging and telemetry using Application Insights and OpenTelemetry standards.
• Contribute to unit, integration, and contract tests; support blue/green and canary releases through DevOps pipelines.

Senior Integration Engineer

Data Scientist

• Lead the design, implementation, and optimization of product analytics strategies.
• Serve as the primary analytics partner for product teams, engaging with senior stakeholders across Product, Engineering, and Data.
• Design and optimize product analytics frameworks (funnels, cohorts, retention, feature adoption, content tests) to drive clear business outcomes.
• Define and implement tracking plans, event taxonomies, and oversee instrumentation for accurate and scalable data collection.
• Ensure data quality, governance, and reliability across analytics pipelines and reporting systems.
• Establish and manage test-and-learn frameworks for product features (A/B, incrementality, lift) with rigorous measurement and analysis.
• Build and refine forecasting models (time-series, causal) for product usage, engagement, and growth metrics.
• Create executive-ready dashboards and KPIs for product performance, health, and growth levers; recommend data-driven actions.
• Partner with engineering and data teams to operationalize analytics solutions (segmentation, triggers, journeys, personalization).
• Lead analytical projects with on/offshore teams; ensure quality, timeliness, and smooth productionization of solutions.
• Stay abreast of industry trends in product analytics, instrumentation, and experimentation; recommend innovative approaches.

Senior Engagement Manager, Product Analytics

Manager

• Serve as main client contact, engaging with C‑level and senior stakeholders.
• Track fraud trends and funnels; refine rules/models to balance loss, approvals, and customer experience.
• Assess strategy performance (detection rate, false positives, manual review, referral) and recommend improvements.
• Monitor emerging typologies (ATO, first‑party, synthetic ID, mule/merchant) and adjust controls proactively.
• Own test‑and‑learn: design champion–challenger tests; measure lift; codify winners.
• Oversee decisioning implementation on fraud platforms; ensure audit/controls and documentation.
• Align with Operations on case workflows, dispute/chargeback processes, and agent playbooks.
• Lead and plan analytical projects with offshore teams for smooth execution.

Senior Engagement Manager, Fraud Strategy

Project Manager

• Manage day-to-day execution of EXLdata.ai engagements (demos, POCs, pilots, early rollouts)
• Track tasks, milestones, dependencies, and deliverables across engagement workstreams
• Ensure adherence to defined timelines, scope, and quality standards
• Coordinate across client stakeholders, Engagement Leads, Solution Architects, and delivery teams
• Support alignment on engagement objectives, success criteria, and execution plans
• Facilitate regular working sessions, standups, and checkpoint meetings
• Work with EXLdata.ai agent teams (Data Engineering, Data Quality, Governance, Migration, Annotation, DataOps) to support engagement execution
• Track readiness of data, environments, workflows, and demo assets
• Escalate dependencies or constraints impacting delivery timelines
• Support structured execution of demos and POCs, including environment setup, synthetic data readiness, and workflow validation
• Coordinate execution steps across presales, engineering, and solution teams
• Ensure consistency and repeatability in engagement execution
• Maintain project plans, task trackers, RAID logs, and status reports
• Prepare engagement status updates and execution summaries for Program Managers and leadership
• Proactively identify risks and issues and support mitigation actions

Project Manager – AVP

Vice President

• Build and maintain strong relationships with key Diversified Industries clients.
• Act as the primary contact for strategic discussions, understanding client needs and identifying opportunities for value creation through consultative engagement.
• Lead development of tailored technical proposals in collaboration with cross-functional teams.
• Design innovative solutions in areas like data modernization, data operations, AI, marketing, and finance & accounting, ensuring proposals are practical, competitive, and aligned with best practices.
• Monitor account performance and drive growth through up-sell and cross-sell opportunities in collaboration with Sales and Account leadership.
• Achieve revenue targets by expanding service offerings and leveraging emerging technologies such as AI, cloud, and data platforms.
• Coordinate across advisory, technology, and operations teams to ensure seamless delivery.
• Promote collaboration, resolve interdependencies, and foster knowledge sharing for efficiency and innovation.
• Stay current on industry trends, regulatory changes, and competitive dynamics.
• Contribute to thought leadership through client presentations, webinars, and whitepapers.
• Mentor and guide junior team members, fostering a high-performance culture and building capabilities in client management and solution design.

Senior Associate, Client Engagement Lead

Operations

• Assess fraud operations processes, controls, case management, and monitoring effectiveness, ensuring compliance with internal policies and standardization across business units
• Develop structured recommendations to improve operational effectiveness and loss prevention, leveraging internal and external fraud detection and decisioning processes and tools
• Create executive-ready storylines and presentations to highlight operational performance and process improvement and harmonization opportunities
• Collaborate with senior team members and contribute to the development of EXL’s fraud risk capabilities in the telecommunications domain

Fraud Operations Consultant

Strategy

• Assess the design and effectiveness of credit risk policies, decisioning frameworks, and governance models across various business units and identify opportunities for standardization
• Develop structured insight-driven recommendations for credit risk supported by analysis and industry best practices, leveraging internal and external processes, analytics tools and credit risk platforms (e.g. FICO and Experian suites)
• Produce compelling executive-ready storylines and presentations that synthesize insights and drive decision-making, and highlight process improvement and integration opportunities
• Collaborate with senior team members and contribute to the development of EXL’s credit risk capabilities in the telecommunications domain

Credit Risk Strategy Consultant

Risk

• Assess the design and effectiveness of fraud processes, controls, monitoring and reporting frameworks and case management effectiveness, identifying opportunities for standardization across business units
• Develop structured insight-driven recommendations for fraud risk supported by analysis and industry best practices, leveraging internal and external fraud detection and decisioning processes and tools
• Produce compelling executive-ready storylines and presentations that synthesize insights and drive decision-making, and highlight process improvement and harmonization opportunities
• Collaborate with senior team members and contribute to the development of EXL’s fraud risk capabilities in the telecommunications domain

Lead Assistant Manager – Graphic Design

Senior Executive – Line Compliance

Frontend Developer

Cognitive Engineer

Cognitive Engineer

Full Stack Engineer

Field Insurance Inspector, Part-time

Senior Integration Engineer

Senior Engagement Manager, Product Analytics

Senior Engagement Manager, Fraud Strategy

Project Manager – AVP

Senior Associate, Client Engagement Lead

Fraud Operations Consultant

Credit Risk Strategy Consultant

Fraud Risk Strategy Consultant