DevOps Engineer

• This role is client-facing, hands-on technical role that embeds with enterprise customers to deploy AI models and agentic workflows into production environments.
• They bridge the gap between the EXLdata.AI platform team focusing practical application, building, coding, and troubleshooting solutions to solve complex business problems while providing feedback to improve the core AI platform.

AI Forward Deployment Engineer

Full-stack Engineer

• Architect and implement end‑to‑end data solutions using Microsoft Fabric components including Data Factory, Lakehouse, Warehouse, Real‑Time Analytics, and OneLake.
• Design scalable data models, integration patterns, and storage strategies to support insurance datasets such as policy, claims, billing, actuarial, and customer information.
• Create architectural blueprints, reference architectures, and reusable frameworks that align with enterprise engineering and cloud standards.
• Develop and manage ingestion pipelines using Fabric Data Factory, enabling batch, real‑time streaming, and API‑based data integrations.
• Build Lakehouse‑centered architectures to support advanced analytics, reporting, and machine learning workloads.
• Optimize data pipelines for performance, reliability, and cost efficiency across Azure and Fabric environments.
• Collaborate with Data Governance teams to ensure adherence to enterprise data standards, lineage tracking, metadata management, and data quality rules.
• Implement governance and compliance capabilities within Fabric, including cataloging, sensitivity labeling, and granular access control.
• Support regulatory requirements for insurance data, ensuring compliance with NAIC guidelines, state-level regulations, and data privacy laws.
• Partner with cloud engineering and security teams to optimize Fabric deployments integrated with Azure AD, Microsoft Purview, and Power BI.
• Ensure architectural alignment with enterprise cloud strategy, security frameworks, and operational guardrails.
• Evaluate new Microsoft Fabric features, capabilities, and roadmap items, recommending adoption and modernization strategies.
• Collaborate with business and analytics stakeholders to translate domain requirements into robust, scalable data solutions.
• Provide technical direction and architectural guidance to data engineers, analysts, and BI developers across projects.
• Lead design reviews and enforce architectural consistency across data initiatives and engineering teams.
• Define and implement Fabric best practices for performance tuning, storage optimization, and cost governance.
• Establish strong data security models, including RBAC, encryption, data masking, and secure access patterns.
• Monitor Fabric platform health and proactively manage risks, ensuring high availability and operational resilience.

Technical Lead – Fabric

Analyst

• Understand the core credit cards business and the levers behind various decisions
• Analyze large amounts of data to derive business insights and create innovative solutions/models/strategies
• Clear articulation and structuring of business findings to the leadership and key partners.
• Develop and maintain quantitative models to predict default probabilities and potential losses, incorporating statistical software or machine learning methods
• Track and review credit exposures, identify risk concentrations, and recommend risk mitigation strategies to management
• Prepare detailed risk assessment reports and present findings to credit committees or senior management
• Ensure adherence to banking regulations, internal policies, and risk management frameworks

Senior Credit Risk Analyst

Executive Assistant

• Manage, own and execute on a broad variety of administrative tasks for the Head of TPA Operations, including, managing an active calendar of appointments; completing expense reports; and composing and preparing correspondence. Will support 4-5 more leaders within the TPA as needed reporting to the Head of TPA Operations.
• Communicates directly, and on behalf of the Head of TPA Operations with internal stakeholders, external clients, Executive Leadership, advisors, partners among others. Draft, refine, and manage executive-level communication, including briefing notes, talking points, and presentations.
• Researches, prioritizes, and follows up on incoming issues and concerns, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Works closely and effectively with stakeholders to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
• Assists with production of presentations including PowerPoint and Excel formats by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Manage the leader’s complex inbox and calendar, ensuring optimal time allocation for strategic priorities, meetings, and engagements. Monitor and prioritize emails, correspondence, and action items for the leader.
• Oversee travel planning, logistics, and expense management to optimize efficiency.
• Maintain organized records of key discussions, action items, and follow-ups to ensure continuity in decision-making.

Auditor

• In this fully remote position as a Skilled Nursing Facility auditor you will apply your expert clinical knowledge to validate the accuracy of billed charges to ensure the integrity of the paid claim including coding validation, payment accuracy, contractual requirements and compliance with regulations.
• You will utilize industry and EXL proprietary tools in the review process, and will write professional communications documenting audit findings and supporting rationales.
• You will also apply your extensive clinical and industry knowledge to identify audit trends and opportunities.

Healthcare Auditor III, Skilled Nursing Facility / Resource Utilization Group

Account Manager

• Own and grow strategic payer relationships by helping clients adopt clinical services, utilization management capabilities, and technology-enabled solutions that improve performance across domain operations, clinical operations, and medical management.
• Build trusted relationships with senior leaders, understand their priorities, and translate those priorities into high-value solutions that drive growth and long-term partnership.
• Lead disciplined account management by aligning internal teams, driving executive business reviews, monitoring performance, resolving risks, and serving as a steady escalation point for clients and stakeholders.
• Create growth by shaping solutions across clinical services, care management, utilization management, and technical capabilities, and by expanding into new business units, stakeholders, and strategic opportunities.
• Partner closely with sales, operations, product, legal, and solutioning teams to turn complex client needs into compelling offerings and durable business results.

Vice President, Account Management – Payer, Healthcare

• Manage and execute the implementation of operational processes and systems.
• Support new client onboarding, system conversions, and product implementations.
• Collaborate across departments for smooth onboarding and process optimization.
• Conduct post-implementation reviews to assess success and identify areas for improvement.
• Ensure compliance with regulatory requirements and internal standards during implementations.

Implementation Analyst – Manager

Manager

• Assist in designing, developing, and maintaining ML pipelines covering data ingestion, preprocessing, model training, and deployment.
• Support deployment and scaling of ML models on cloud platforms such as AWS (SageMaker, EKS, Lambda) or GCP (Vertex AI, GKE, Cloud Functions) under guidance from senior team members.
• Contribute to building and maintaining CI/CD pipelines using tools like GitHub Actions or Jenkins for automated testing and deployment of ML workflows.
• Work on containerizing applications using Docker and assist with orchestration using Kubernetes, along with supporting infrastructure setup through Terraform or CloudFormation.
• Participate in implementing model lifecycle components such as model registries, feature stores (MLflow, Feast), and monitoring systems using tools like Prometheus and Grafana.
• Support the tracking of ML performance metrics, data drift, and model drift, and assist in maintaining model health and monitoring systems.
• Develop and maintain data pipelines using tools like Airflow, Spark, and SQL, and work with orchestration tools such as Apache Airflow or AWS Step Functions.
• Collaborate with data scientists to help productionize ML models and ensure smooth deployment into production systems, while contributing to debugging, testing, and improving existing pipelines.

Lead Assistant Manager

Product Marketing

• Engage with prospective clients to identify business needs and shape opportunities for EXL PayMentor™ (EXL’s proprietary digital debt collections solution)
• Lead discovery discussions and define client requirements and scope
• Build and manage a strong sales pipeline and consistently achieve revenue targets
• Develop proposals, commercial constructs, and pricing strategies
• Articulate business value, ROI, and competitive differentiation to clients
• Own client relationships throughout the sales lifecycle: from lead generation to POC as well as post-POC as a relationship manager
• Support go-to-market (GTM) strategies for new offerings and solutions
• Track market trends, competitor activities, and customer feedback to refine sales strategy

Go-to-Market Manager – Senior AVP

• Ensure timely closure of accounts.
• Ensure that the quality of the transactions is in compliance with predefined parameters.
• Ensure adherence to Company Policies and Procedures
• Ensure fair methods are used to collect outstanding balance on the account.
• Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns.
• Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors)
• Prepare reports of the accounts assigned to the team.
• Preparing business review templates for performance review

Consultant

• Gather and document business requirements
• Translate requirements into BRDs/FRDs and user stories
• Engage stakeholders across business and technology
• Support credit risk strategy and policy implementation
• Perform process mapping and identify improvements
• Participate in Agile ceremonies and UAT support
• Maintain documentation and requirement traceability
• Conduct data analysis using Excel/SQL

Consultant I – BA, PM

Artificial Intelligence

• Lead and scale fraud-focused technology and AI services engagements across enterprise clients
• Act as a client-facing lead and trusted advisor, building strong stakeholder relationships and driving strategic fraud initiatives
• Bring hands-on expertise across modern fraud frameworks, fraud operations, risk controls, AI/ML-based fraud detection models, and fraud technology platforms
• Design and implement scalable fraud prevention, detection, and monitoring solutions across digital and enterprise environments
• Provide thought leadership on emerging fraud trends, AI-enabled fraud risks, behavioral analytics, identity intelligence, and real-time detection strategies
• Collaborate with cross-functional teams including engineering, cybersecurity, data science, product, and business stakeholders to deliver measurable outcomes
• Build, mentor, and scale a high-performing fraud technology team, fostering innovation and technical excellence
• Drive successful delivery execution, stakeholder alignment, and achievement of client and business objectives
• Support capability development, solution design, and practice growth initiatives within the fraud and risk management domain

Fraud AI Services Delivery Lead

Art Director

• Develop visual concepts and design systems for integrated campaigns spanning **direct mail, print, digital display, social, web, and video**.
• Translate creative briefs and copy into effective visual executions that align with campaign objectives, audience insights, and brand guidelines.
• Support creative ideation and brainstorming sessions, contributing thoughtful visual perspectives and executional ideas.
• Execute creative from concept through final delivery, balancing strong design with performance and production requirements.
• Lead hands-on design and production for **print and direct mail**, including letters, envelopes, inserts, brochures, and other physical formats.
• Prepare **press-ready files**, ensuring accuracy across layout, typography, color, bleeds, trims, versioning, and printer specifications.
• Manage production details such as personalization, variable data considerations, resizing, and mechanical setup.
• Partner with internal production teams, vendors, and printers to ensure files meet technical requirements and timelines.
• Design and adapt creative for digital channels including display, paid social, and web.
• Support video and motion projects through storyboarding, layout design, and visual direction.
• Review all creative deliverables for accuracy, craftsmanship, and adherence to brand and compliance standards.

Junior Art Director

• Deploy EXLdata.ai into client cloud infrastructure (AWS/Azure/GCP)
• Resolve infra, security, and data pipeline issues in real time
• Customize accelerators and agent workflows for client-specific needs
• Drive measurable value realization from Day 1
• Champion product enhancements back to the EXLdata.ai engineering team
• Deliver white-glove support for clients using our managed platform offering