Manager

• Proficient in building and deploying cutting-edge AI systems using LLMs like LLaMA and Mistral.
• Hands-on experience in fine-tuning models to create sophisticated LLMOps or AI agents with LangChain/LangGraph.
• Collaborate with other departments to align machine learning practices.
• Lead medium-sized machine learning & Gen AI projects.
• Able to mentor and develop junior team members.

Lead Assistant Manager – Product Development

Human Resources

• Assist the HRBP in aligning HR strategies with business objectives.
• Contribute to workforce planning, talent management, and succession planning.
• Support change management initiatives and drive organizational development.
• Act as a point of contact for employees and managers on HR-related matters.
• Provide guidance on company policies, procedures, and labor laws.
• Collaborate with the recruitment team to ensure timely hiring of talent.
• Oversee onboarding processes and ensure new hires integrate smoothly.
• Support the execution of performance appraisal processes.
• Assist in identifying training needs and organizing development programs.
• Maintain accurate employee records and HR metrics.
• Ensure compliance with local labor laws and company policies.

Manager – HR Business Partner

• Identify, assess, design, and project manage transformative initiatives across client operations
• Collaborate with stakeholders to develop tailored transformation roadmaps
• Lead process redesign initiatives to eliminate inefficiencies
• Drive automation initiatives to enhance operational effectiveness
• Utilize analytics to generate insights and prioritize transformation initiatives
• Work closely with client leadership and cross-functional teams for execution

Senior Manager – Digital Transformation

• Works closely with senior management to develop and implement HR solutions aligned to business strategy
• Provides consultation to business leaders to solve significant people and cultural issues
• Develops people strategies to solve for business problems and achieve desired business outcomes
• Drives key people practices in tandem with Business Leads
• Builds relationships with business leaders to offer thought leadership on vertical/account level people related strategy and execution

AVP, Business HR

Business Analyst

• Act as liaison between the technical and business teams.
• Should be able to connect with Client SME & understand Functionality, Data.
• Should be able to do Data Profiling - Understand the quality of Data and critical Data elements- How to standardize Reference, and master data across systems.
• Work Data mapping, Data lineage docs, data models, and design docs that allow stakeholders to understand data mappings & transformations.

Business Analyst – Offshore

Consultant

• Analyze large marketing and customer datasets to generate actionable insights.
• Build and optimize analytical workflows using Python, SQL, and Advanced Excel.
• Comfortable working independently without impacting quality of deliverables.

Consultant 1

Data Scientist

• Interact regularly with clients to understand business requirements, define analytical problems, structure and communicate solutions and ensure client satisfaction with strong business driving results
• Strong hands-on expertise in data engineering and data management leading large-scale delivery teams
• Primary day-to-day client contact point and often interact with C-level executives.
• Primary client day-to-day contact & ensure client needs are well understood, defined & met
• Serves as the primary interface between senior client management and EXL senior leadership (VPs and SVPs)
• Accountable for delivery governance, ensuring projects are executed effectively and successfully across teams with different team structures and service delivery models. Responsible for driving revenue generating from these accounts
• Oversight of the execution of the project, with on-time delivery every time, ensuring all project goals are met
• Manages team members, including definition of objectives, oversight of execution and evaluation of performance
• Provides thought leadership and delivers business insights to identify and resolve complex issues critical to their clients' success
• Actively contributes to business development and to attracting, retaining, developing, and motivating a team of diverse and qualified staff
• Manages communication between senior EXL partners and clients to update project progress and solicit feedback on project deliverables
• Working closely with BU leaders in the account development planning process to maximize the growth potential
• Developing a deep understanding of EXL's capabilities in Data, Analytics, Digital Operations and Solutions, and working with the relevant SMEs to help drive growth
• Create awareness of EXL expertise and capabilities among the external community; participate in key industry forums, including presenting topics relevant to senior management

AVP – Engagement Manager, AI and Analytics Lead

• Assist in analyzing business processes
• Support development of business requirements
• Document analysis processes
• Perform basic data analysis
• Collaborate with senior analysts.

Associate Business Analyst

Account Manager

• Serve as the primary point of contact for key clients, ensuring their marketing objectives are understood, communicated appropriately to the team and executed on.
• Develop and maintain strong, trusting relationships with internal and external stakeholders, anticipate client needs and proactively offer strategic guidance across all marketing channels.
• Work cross-functionally with teams to translate client goals into actionable marketing strategies grounded in data and analytics.
• Oversee the execution of multi-channel digital campaigns (e.g., paid social, paid search, SEO, display, online video) as well as direct mail in some instances, to ensure alignment with KPIs and business objectives.
• Contribute to campaign performance reports and Quarterly Business Reviews (QBRs) by collaborating with analytics and media teams to review data and insights. Provide value add based on client goals and opportunities and ensure insights are presented in a clear, compelling manner.
• Identify growth opportunities within existing accounts and assist in upselling or cross-selling relevant services.
• Work cross-functionally with media, strategy, analytics, data ops and creative teams to ensure all deliverables meet client expectations and are delivered on time.
• Develop internal campaign briefs that incorporate the objective, strategy and execution plan, etc and lead kick off calls for new campaigns with required teams.
• Develop Scopes of Work (SOWs) and lead the contract process working with EXL and client legal teams and managing the process through contract execution.
• Maintain client financials and complete necessary internal processes to initiate invoices and properly prepare internal documents that inform forecasting.
• Update internal and client status documents and lead calls providing updates on current and upcoming projects and deliverables.
• Lead client meetings, presentations, and campaign performance reviews with confidence and clarity.
• Stay abreast of industry trends, marketing innovations, and analytics technologies.
• Collaborate with internal team leads to ensure cross team processes and templates are used to further increase efficiency.

Marketing Account Manager

• Manage analytics projects
• Collaborate with teams on data-driven decision making
• Monitor and report on key performance metrics

Manager, Analytics

• Contribute to the design, structure, and delivery of advanced analytics and AI-driven solutions that address complex business challenges.
• Develop a deep understanding of data ecosystems, digital platforms, and information assets to identify opportunities for insight and automation.
• Discover patterns, trends, and predictive signals in large datasets using statistical modeling, machine learning, and AI techniques.
• Apply data segmentation, forecasting, and optimization methods to improve decision-making and operational efficiency for clients.
• Support the development of AI models, intelligent dashboards, and automated analytics pipelines that enhance business outcomes.
• Communicate analytical findings and AI-enabled insights through clear visualizations, storytelling, and presentations to senior and C-suite stakeholders.
• Collaborate cross-functionally with data scientists, engineers, and business consultants to translate analytical outcomes into scalable business impact.

Consultant I

• Design and implement comprehensive analytics and reporting solutions tailored to the healthcare domain.
• Extract, merge, and analyze data from diverse sources such as DB2, Hadoop, and Google BigQuery to deliver cost and trend-based analyses, as well as claims forecasting.
• Build intuitive Tableau dashboards and reports to communicate actionable insights to stakeholders.
• Work extensively with claims, pharmacy, labs, and other patient datasets, ensuring accuracy and compliance with healthcare data standards (e.g., HEDIS, Medicare STAR, CPT, LOINC, SNOMED).
• Apply advanced analytics to support Social Determinants of Health (SDoH) and health equity initiatives.
• Develop and deploy robust machine learning models using Python and SQL for predictive analytics and clustering frameworks.
• Utilize NLP techniques to extract insights from unstructured data, such as clinical notes and patient feedback.
• Work on cloud platforms like Microsoft Azure, Google Cloud, and BigQuery to manage and analyze large datasets efficiently.
• Leverage Hadoop and other big data frameworks for cost optimization and scalable data storage solutions.
• Lead cross-functional teams to deliver analytics projects with accuracy and timeliness using tools like JIRA and Confluence.
• Mentor team members to foster innovation and align with organizational goals.
• Apply deep knowledge of the U.S. healthcare ecosystem to address complex challenges and enhance decision-making processes for stakeholders.
• Provide performance benchmarking and actionable insights to support quality improvement programs.
• Ensure compliance with HIPAA, GDPR, and other healthcare-related data privacy regulations in all analytics processes.
• Position may require travel to various and unanticipated workplaces throughout the U.S.
• Telecommuting is permitted.

Section Manager

Director

• Lead end‑to‑end regulatory reporting and risk transformation engagements for global banking and financial services clients.
• Advise clients on regulatory expectations, supervisory priorities, and industry best practices across multiple jurisdictions.
• Design, implement, and enhance regulatory reporting frameworks, controls, governance models, and operating models.
• Drive initiatives across ERM, ORM, and Operational Resilience, including:
• Risk taxonomy, RCSA, KRI, and loss event frameworks
• Scenario analysis and stress testing
• Business continuity management (BCM), disaster recovery (DR), and resilience testing
• Impact tolerance, important business services, and mapping (people, processes, technology, third parties)
• Support regulatory exams, issue remediation, and interaction with regulators.
• Act as a trusted advisor to C‑suite and senior risk, finance, and compliance leaders.
• Lead, mentor, and develop consulting teams across geographies.
• Contribute to practice growth through solution development, thought leadership, and innovation.
• Partner with sales and leadership teams to support proposals, client pitches, and account expansion.
• Build and maintain strong relationships with key client stakeholders and internal partners.
• Ensure high standards of delivery quality, independence, and risk management consistent with professional services firm requirements.
• Oversee engagement economics, resource planning, and delivery timelines.

Associate Director

Call Center Representative

• Investigating new potential cases and placing outbound calls
• Submitting correspondence to health plan members, insurance companies, and attorney offices
• Coordinating efforts with the subrogation team for maximum recovery
• Complying with HIPAA regulations and EXL’s policies

Call Center Representative, Healthcare, Subrogation

Software Engineer

• Campaign leadership: Own calendar, briefs, targeting rules, build/QA, and launches for Email & Direct Mail; ensure on-time, error-free delivery with clear stakeholder updates.
• Audience & personalization: Translate business asks into segments and dynamic content using Adobe Campaign data model and templates; manage suppressions/seed lists and opt-in/opt-out compliance.
• Direct Mail orchestration: Coordinate list pulls, QA, creative specs, vendor handoff, and match-back reporting for DM alongside digital touchpoints.
• Cross-functional partnership: Work with client data/analytics teams to ensure smooth execution across martech.
• Governance & quality: Uphold brand, legal, and privacy standards (CAN-SPAM/GDPR/CCPA); maintain documentation, playbooks, and campaign audit trails.
• Team guidance: Provide day-to-day direction to Adobe Campaign developers and analysts; review builds, unblock issues, and maintain SLAs.