Lead, Account Management
Entegris
AVP Account Manager – Retail Industry
EXL
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $170,000 - $210,000 per year
Job Level
Lead
About the role
- Client relationship management and growth: manage assigned client relationships across retail and CPG.
- Grow revenue within the assigned portfolio to $30M+ by developing new relationships across multiple buying centers and increasing presence across client relationships.
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos
Requirements
- Bachelor’s degree minimum and preferably post-graduate degree or MBA
- At least 10 years of experience in the BPO and/or Consulting industry with recent experience working with a Retail client portfolio.
- Significant business development, program and delivery management experience to Retail clients.
- Track record as client partner in rapidly growing client relationships
- Track record of interacting and building relationships at CXO level
- Strong executive presence
- Hands-on experience with proposal creation, content development and leading proposal presentations
- Strong leadership, interpersonal, communication, and presentation skills
- Wide variety of BPO, technology and business consulting engagement experience
- Strong knowledge and understanding of AI / ML concepts, promise of Generative AI and other digital transformation solutions.
- Experience collaborating with large, multi-location teams in a matrix structure
- U.S. citizenship or permanent residency required.
Benefits
- Bonuses
- Paid Time Off policy
- Other region specific benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentprogram managementdelivery managementproposal creationcontent developmentpresentation skillsAI conceptsML conceptsGenerative AIdigital transformation solutions
Soft skills
client relationship managementexecutive presenceleadershipinterpersonal skillscommunication skillspresentation skills
Certifications
Bachelor’s degreepost-graduate degreeMBA
