Everything To Gain

Technical Account Director

Everything To Gain

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Manage a portfolio of accounts and act as primary technical contact for clients
  • Lead communication between internal teams (product, engineering, design) and clients
  • Oversee successful execution and delivery of technical projects
  • Act as a trusted advisor, understanding client needs and providing tailored technical solutions
  • Drive client success metrics and contribute to strategic growth initiatives

Requirements

  • 1-3+ years of experience in technical account management, project management, or a related client-facing role
  • Proficient understanding of technical project delivery and experience working directly with software development teams
  • Strong analytical and problem-solving skills with the ability to provide insights to improve client outcomes
  • Excellent written and verbal communication skills, capable of engaging effectively with clients and stakeholders
  • Proven ability to manage multiple accounts or projects simultaneously with a client-first approach
  • Familiarity with project management tools such as ClickUp, Slack or equivalent, alongside CRM systems
  • Ability to thrive in a fast-paced environment and remain adaptable to changing priorities
  • Bonus: Technical background or experience in the software industry is a plus
Benefits
  • Unlimited paid time off – we trust you to balance your work and life
  • Remote-first – work from anywhere in the world
  • Tech setup – we’ll provide equipment if needed, based on role requirements
  • Work closely with founders and take a lead role in shaping a fast-growing company’s visual identity
  • Join a high-performance, design-forward culture that values creativity, autonomy, and impact

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical account managementproject managementtechnical project deliverysoftware development
Soft skills
analytical skillsproblem-solving skillswritten communicationverbal communicationclient engagementmulti-taskingadaptability
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