EVERSANA

Client Partner

• Apply Commercial operational services knowledge and project management processes to partner with Business Development and Deployment Solutions leads
• Increase operational efficiencies and provide project support from opportunity pursuit through hand-off to the Account Activation team
• Utilize a systematic approach to inspect business opportunities and identify appropriate SMEs for operational design
• Work closely with Business Development to capture project requirements, scope, and success metrics
• Responsible for post-win Salesforce documentation for all business opportunities
• Mobilize a cross-functional team to establish and document project strategies, schedules, costs, budgets, and resource needs
• Continuously track project activities, risks, and issues to ensure progress on schedule while meeting customer requirements

Client Engagement Manager

Strategy

• Lead the execution of core and advanced Experience Strategy deliverables
• Understand end-user needs, double clicks into user flows to reduce friction and identify emotional connection points while ensuring optimal accessibility & inclusivity
• Ensure alignment with overall brand strategy and create tactical briefs, implementation documentation for program execution
• Determine omnichannel maturity and enable transformation and modular readiness across brands
• Analyze qualitative and quantitative data to generate actionable insights and translating into compelling, data-backed stories
• Support manager and Experience Strategy leadership on organic growth and new business initiatives
• Collaborate with senior leadership to define and develop new, innovative deliverables

Group Director, Experience Strategy

Accountant

• Ensure accurate and timely accounting transactions and reconciliations
• Post entries to the general ledger
• Manage month-end close processes
• Collaborate with employees throughout the organization
• Work with third party auditors for compliance and reporting

Senior Accountant

Therapist

• Function as the primary point of contact within the assigned geographic area.
• Maintain clinical and scientific expertise in oncology and immunotherapy with specific focus in standards of care related to the treatment of CCA and HCC.
• Engage in informed, compliant, robust, and accurate scientific peer exchange around our client’s pipeline, with KOLs.
• Develop and track key opinion leader (KOL) engagement plans.
• Collaborate with R&D Team to support sites and investigators participating in clinical trials.
• Conduct pre-launch KOL profiling efforts.
• Represent our client at medical meetings through Medical Affairs’ Scientific Booth coverage.

Senior Medical Science Liaison – Immunology and Targeted Therapy

• Function as the primary point of contact within the assigned geographic area.
• Maintain clinical and scientific expertise in oncology and immunotherapy with specific focus in standards of care related to the treatment of CCA and HCC.
• Engage in well informed, compliant, robust, and accurate scientific peer exchange around our client’s pipeline, with KOLs.
• Maintain a thorough understanding of the clinical protocols, clinical trials outcomes and related procedures.
• Develop and track key opinion leader (KOL) engagement plans - identify, develop, and maintain long-term collaborative relationships with KOLs within assigned region.
• Engage in medical & scientific exchange with the medical/scientific community including advisory boards.
• Manage ongoing territory planning, development, and engagement activities.
• Manage all clinical program requests and respond to unsolicited requests for information.
• Collaborate with R&D Team to support sites and investigators participating in the company-sponsored clinical trials.
• Conduct pre-launch KOL profiling efforts to enhance depth of product/disease/scientific knowledge.
• Facilitate top account/institution profiling efforts to enhance understanding of patient care pathways, including treatment protocol development and novel therapies.
• Work collaboratively and compliantly with commercial colleagues to assure product strategic imperatives are represented cross functionally in account engagement.
• Respond to and document unsolicited requests for information on clinical initiatives.
• May serve as a resource for investigator sponsored trial (IIT) proposal.
• Provide internal teams with feedback and insights from interactions with KOLs.
• Represent our client at medical meetings through Medical Affairs’ Scientific Booth coverage and other related activities.
• Attend congresses as appropriate and develop meaningful internal reports of the congresses covered.
• Adhere to corporate SOPs and ensure vigilant compliance with relevant legal and regulatory guidelines governing scientific interactions with physicians and healthcare professionals across all activities, including those related to clinical trials, scientific interactions with internal and external groups, and responses to unsolicited requests for medical/scientific information.
• Consistently demonstrate a high standard of excellence in the management of assigned territory while also contributing to the success of colleagues and the MSL team.
• Contribute to the achievement of organizational goals beyond the borders of assigned geographic territory.
• Maintain expertise in clinical data and effectively communicate the scientific and clinical outcomes, economic, and value-based evidence supporting our client's products to healthcare professionals, formulary committee members, and payers.

Senior Medical Science Liaison – Immunology, Targeted Therapy

• Function as the primary point of contact within the assigned geographic area.
• Maintain clinical and scientific, expertise in oncology and immunotherapy with specific focus in standards of care related to the treatment of CCA and HCC.
• Engage in well informed, compliant, robust, and accurate scientific peer exchange around our client’s pipeline, with KOLs.
• Maintain a thorough understanding of the clinical protocols, clinical trials outcomes and related procedures.
• Develop and track key opinion leader (KOL) engagement plans - identify, develop, and maintain long-term collaborative relationships with KOLs within assigned region.
• Engage in medical & scientific exchange with the medical/scientific community including advisory boards.
• Manage ongoing territory planning, development, and engagement activities.
• Manage all clinical program requests and respond to unsolicited requests for information.
• Collaborate with R&D Team to support sites and investigators participating in the company-sponsored clinical trials.
• Conduct pre-launch KOL profiling efforts to enhance depth of product/disease/scientific knowledge.
• Facilitate top account/institution profiling efforts to enhance understanding of patient care pathways, including treatment protocol development and novel therapies.
• Work collaboratively and compliantly with commercial colleagues to assure product strategic imperatives are represented cross functionally in account engagement,
• Respond to and document unsolicited requests for information on clinical initiatives.
• May serve as a resource for investigator sponsored trial (IIT) proposal.
• Provide internal teams with feedback and insights from interactions with KOLs.
• Represent our client at medical meetings through Medical Affairs’ Scientific Booth coverage and other related activities.
• Attend congresses as appropriate and develop meaningful internal reports of the congresses covered.
• Adhere to corporate SOPs and ensure vigilant compliance with relevant legal and regulatory guidelines governing scientific interactions with physicians and healthcare professionals across all activities, including those related to clinical trials, scientific interactions with internal and external groups, and responses to unsolicited requests for medical/scientific information.
• Consistently demonstrate a high standard of excellence in the management of assigned territory while also contributing to the success of colleagues and the MSL team.
• Contribute to the achievement of organizational goals beyond the borders of assigned geographic territory.
• Maintain expertise in clinical data and effectively communicate the scientific and clinical outcomes, economic, and value-based evidence supporting our client's products to healthcare professionals, formulary committee members, and payers.
• Provide medical support, clinical input, and/or training for internal teams as requested.

Customer Support

• Lead and oversee the Workforce Management, Quality Management, and Operations Training functions
• Design, build, and continuously refine staffing models, forecasts, and capacity plans
• Serve as the organization's subject matter expert on the NICE contact center and workforce management platform
• Partner with Operations and Client Services leadership to develop long-range workforce plans
• Establish and govern real-time management practices across all channels
• Oversee the development and administration of quality monitoring programs
• Direct the design and delivery of new-hire and ongoing training curricula for operations staff
• Analyze workforce, quality, and training trends across sites
• Develop and present executive-level reporting and dashboards covering workforce metrics
• Identify and implement process improvements for the Workforce Management, Quality, and Training functions

Director, Workforce Management, Customer Experience – Quality

Implementation Specialist

• Manage the launch and optimization of speaker bureaus
• Drive operational enhancements and ensure platform performance
• Collaborate with clients and stakeholders
• Conduct system testing and validate functionality

Speaker Bureau Implementation Manager

Manager

• Lead multiple complex projects in the fleet space, with a heavy emphasis on cost savings and continuous improvement
• Collaborate with field employees, various suppliers, and internal EVS stakeholders
• Focus on fleet projects to ensure benefits are maximized and sustained
• Develop new and improved processes, metrics, and KPIs
• Analyze fleet expenses and processes to identify long-term project opportunities
• Recommend fleet selectors for a more fuel-efficient fleet by 2030
• Establish, implement, and communicate the strategic direction of the department including SOPs
• Ensure DOT regulatory compliance with local, state, and federal requirements
• Deliver expected savings on all vehicle maintenance related projects
• Work closely with Fleet Management Company partner to ensure project support and monitor SLAs
• Evaluate, identify, and implement cost and service improvements with fleet-related suppliers
• Develop and manage fuel program daily activities and projects
• Negotiate discounts with fuel card provider and ensure compliance to policy
• Develop and champion improvement planning processes
• Design and implement a Fleet Dashboard summarizing business performance and financial impact of projects
• Provide support on month-end close activities and implement a best-in-class fleet administrative program
• Manage day-to-day fleet processes with the Fleet Team

Fleet Manager

General Counsel

• Advise internal business teams on compliance with U.S. federal and state privacy laws.
• Draft, review, and negotiate privacy-related agreements.
• Develop and implement privacy policies and governance frameworks.
• Guide internal stakeholders through incident response.
• Conduct privacy impact assessments for new products, services, systems, and data uses.
• Monitor legislative developments and advise on emerging privacy trends.
• Collaborate closely with cross-functional teams to embed privacy into business operations.
• Provide practical, risk-based legal advice on personal and health-related information.

Privacy Counsel

• Oversee and coordinate project management activities within the pharma sector and Complete Commercialization Business
• Ensure projects are delivered on time, within scope, and within budget
• Support the development and implementation of project management standards, processes, and best practices
• Support the planning and execution of pharma projects and cross-functional workstreams
• Support the CCO with key project management client needs
• Coordinate cross-functional teams to ensure project milestones and deliverables are met
• Monitor project progress and performance, identifying and mitigating risks
• Prepare executive presentations and reports
• Help manage project budgets, resources, and timelines
• Ensure compliance with regulatory requirements and industry standards
• Help facilitate communication and collaboration among project team members

PMO Manager – Launch Excellence

Consultant

• Own meaningful pieces of the work: lead defined analyses and project workstreams across research, data analysis, financial modeling, and pricing and market access topics.
• Translate evidence into recommendations: turn data, research, and market insights into clear client-ready deliverables that support strategic decision-making.
• Help drive project delivery: coordinate with colleagues, track progress, support day-to-day execution, and contribute to smooth communication with client counterparts.
• Grow as a consultant and market access expert: deepen your expertise in pricing, reimbursement, access, and life sciences while contributing to proposals, knowledge assets, and a collaborative team culture.

Consultant, Global Market Access & Pricing – French & English Speaking

Consultant, Global Market Access & Pricing

• Own meaningful pieces of the work: lead defined analyses and project workstreams across research, data analysis, financial modeling, and pricing and market access topics
• Translate evidence into recommendations: turn data, research, and market insights into clear client-ready deliverables
• Help drive project delivery: coordinate with colleagues, track progress, support day-to-day execution
• Grow as a consultant and market access expert: deepen your expertise in pricing, reimbursement, access, and life sciences

Client Engagement Manager

Group Director, Experience Strategy

Senior Accountant

Senior Medical Science Liaison – Immunology and Targeted Therapy

Senior Medical Science Liaison – Immunology, Targeted Therapy

Senior Medical Science Liaison – Immunology and Targeted Therapy

Director, Workforce Management, Customer Experience – Quality

Speaker Bureau Implementation Manager

Fleet Manager

Privacy Counsel

PMO Manager – Launch Excellence

Consultant, Global Market Access & Pricing – French & English Speaking

Consultant, Global Market Access & Pricing

Consultant, Global Market Access & Pricing, French & English Speaking

Consultant, Global Market Access & Pricing – French & English Speaking