Client Engagement Manager

EVERSANA

Client Engagement Manager coordinating project support and increasing operational efficiencies in life sciences at EVERSANA. Partnering with business development and deployment solutions leads to ensure effective project execution.

Posted 7/29/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $86,520 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and operational services within the Life Sciences industry, with a strong focus on client services, account management, and cross-functional collaboration. Proficient in Salesforce documentation and Microsoft Office applications to enhance operational efficiencies and support business development initiatives.

Highest-signal resume keywords

Project ManagementLife Sciences Industry ExperienceSalesforce DocumentationClient ServicesOperational Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Management ProcessesSalesforce.comReporting/AnalyticsData ManagementField Sales OperationsMarket AccessClinical EducatorsEngagement Center ProgramsAnalytical SkillsMultitasking

Soft Skills

Interpersonal SkillsCustomer ServiceOrganizational SkillsPresentation SkillsFlexibility

Tools & Technologies

Microsoft OfficeSharePointExcelPowerPointWord

Industry Keywords

Commercial OperationsField SalesMedical AffairsIncentive CompensationTargeting/Alignments

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Apply Commercial operational services knowledge and project management processes to partner with Business Development and Deployment Solutions leads
Increase operational efficiencies and provide project support from opportunity pursuit through hand-off to the Account Activation team
Utilize a systematic approach to inspect business opportunities and identify appropriate SMEs for operational design
Work closely with Business Development to capture project requirements, scope, and success metrics
Responsible for post-win Salesforce documentation for all business opportunities
Mobilize a cross-functional team to establish and document project strategies, schedules, costs, budgets, and resource needs
Continuously track project activities, risks, and issues to ensure progress on schedule while meeting customer requirements

Requirements

What you’ll need

BA/BS degree or 5+ years of equivalent/relevant experience
Minimum 3+ years of experience in a client services, operational management, or account manager role
Minimum of 3+ years of prior Life Sciences Industry-specific experience working in field sales administration/operations
Basic understanding of Life Sciences Commercial operations to include Field Sales, Medical Affairs, Market Access, Clinical Educators, and Engagement Center programs
Basic understanding of Sales Force Automation, CRM (e.g., Salesforce.com), Reporting/Analytics, Targeting/Alignments, Incentive Compensation and Data Management
Excellent oral/written presentation skills as well as interpersonal skills with the flexibility in dealing with different personality types
Strong customer service and account management skills
Strong organizational and multitasking skills
Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)
Strong aptitude towards usage of automated systems
Strong analytical skills
Ability to translate customer needs into technical requirements

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Professional development opportunities