Evergreen

Administration

• Support and provide assistance to the outreach team
• Assess leads to identify potential projects for the outreach team to follow up on
• Update project information in various databases via tasks and other notifications
• Keep excellent records to accurately organize work tasks
• Ensure the accuracy of work by reviewing and correcting prior to submission
• Process program-related applications
• Send notifications related to application processing
• Assist customers by answering phones and chats
• Other duties, as assigned

Outreach Administrator

Auditor

• Conduct preliminary home assessment including visual inspection for deferred maintenance (roof repair, moisture damage, mold or pests).
• Detail existing home conditions and opportunities for energy efficiency upgrades including insulation levels, existing heating and/or cooling systems, water heating and appliances.
• Conduct preliminary assessment of home exterior for potential green infrastructure elements using a checklist.
• Conduct preliminary assessment of roof for potential solar installation using software.
• Collaborate with community partners and agencies to support referrals for large deferred maintenance projects.
• Manage tracking, reporting, communication for all projects with multiple partners.
• Conduct homeowner interviews to determine efficiency or comfort needs.
• Work with and build trusting relationships in diverse communities with a focus on underserved customer support.

Outreach Administrator

Energy Specialist, Auditor