EverCommerce

Business Development Rep

• Identify, prospect, and generate new business opportunities through outbound outreach, networking, and partnerships
• Develop and execute strategic business development plans to achieve revenue targets
• Build and maintain strong relationships with prospective and existing clients
• Conduct product presentations, demos, and negotiations with key decision-makers
• Manage the pipeline using CRM tools, ensuring accurate forecasting and reporting
• Collaborate with marketing to align on campaigns, messaging, and lead generation strategies
• Analyze market trends, competitor activity, and customer needs to inform growth strategies
• Partner with internal teams to ensure smooth onboarding and long-term customer success
• Attend industry events, conferences, and trade shows as needed

Business Development Representative

Implementation Specialist

• Performing system setup
• Coordinating and performing training
• Overseeing data import progress
• Solving customer-specific workflow issues
• Remain knowledgeable and up to date on all Service Fusion products
• Contribute to the Service Fusion roadmap
• Consistently meet or exceed company performance metrics
• Collaborate with peers and clients on projects
• Represent brand at trade show events

Implementation Manager

Sales

• Achieve overall team sales goals.
• Coach and motivate individual team members.
• Develop team members for current and future opportunities.
• Hire and develop new team members for future growth.
• Analyze sales forecasts, pipelines, and data.
• Collaborate with other Service Fusion departments and sales teams to enrich business.
• Maintain the proper product attach ratio’s (e.g. FusionPay, Flat Rate, emerging products, etc.)
• Utilize Salesforce.com and sales methodology.
• Act as a role model and leader within the sales organization, promoting a can-do culture and positive environment, advising reps on accounts, answering questions, and providing assistance when necessary.
• Assist with sales to prospective clients regarding Service Fusion’s products and services and assist with demos when necessary.

Sales Manager

Solutions Engineer

• Analyze customer needs and participate in the design and architecture of business process solutions.
• Assist customers in the installation, training, customization and deployment of the Fieldpoint Software solution both remotely via web conferences and on-site as required.
• Write SQL and .NET code and custom SSRS reports.
• Provide high-level estimates for design and implementation efforts.
• Communicate statuses, issues, and impacts with relevant client sponsors and process owners.

Software Implementation Consultant

Product Manager

• Define and deliver a clear, customer-led product strategy aligned to business goals
• Spot market trends, customer needs, and innovation opportunities to drive growth
• Build strategy documents with clear use cases, requirements, ROI, and revenue projections
• Craft compelling product positioning and messaging that stands out in the market
• Drive partnership and build-vs-buy decisions with strong commercial judgment
• Proactively identify, communicate, and mitigate product risks across the lifecycle
• Lead end-to-end product delivery; from research to launch and continuous improvement

• Host webinar training sessions joined by multiple customer stakeholders
• Serve as your customer’s main point of contact for a 60-90-day period
• Manage the overall implementation project to ensure on-time delivery
• Provide consultancy to both new and existing customers on best practices in using our software
• Respond promptly to inbound phone calls and emails
• Identify and escalate priority issues
• Manage 15-20 customer projects simultaneously
• Become a product specialist to others within the organization
• Be a solution provider!

Implementation Specialist II

• Own the end-to-end payments experience across EverHealth portfolio
• Align teams to deliver measurable financial outcomes
• Collaborate across different time zones with a globally distributed team
• Report on financial outcomes and develop operational efficiencies

Principal Product Manager – Payments Team

Financial Planning and Analysis

• Primary finance owner of ~$250M of spend across headcount, operating expense, and capitalized expense creating monthly rolling forecasts and budget
• Lead Opex financial close reviews with accounting and segment FP&A teams
• Work directly with functional leads on headcount reporting and planning for forecasting, budgeting, and long-range planning
• Help manage, mentor and train an analyst
• Evolve processes around sales commissions with the Go-To-Market and commercial leadership teams
• Manage vendor spend approvals and vendor analysis
• Become a OneStream power user for the organization to assist financial systems team with new functionality; serve as liaison with the field FP&A teams on OneStream matters.
• Involved in other special projects as they arise.

Senior FP&A Analyst

Marketing

• Support the Service Fusion marketing team with day-to-day execution across growth, product, and customer marketing initiatives
• Assist with campaign setup and QA for email, paid media, and landing pages
• Help maintain and update marketing documentation, playbooks, and process guides
• Support content execution, including blog posts, email drafts, social content, and basic asset updates
• Assist with performance tracking and reporting, helping compile metrics such as leads, conversions, and engagement
• Participate in project coordination, including meeting notes, timelines, and follow-ups
• Conduct basic research on competitors, industry trends, or customer use cases as needed
• Support ad hoc marketing projects tied to Service Fusion’s quarterly priorities