EverCommerce

Senior People Technology Analyst

EverCommerce

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $140,000 - $155,000 per year

Job Level

Senior

About the role

  • Serve as a functional Workday expert for the Payroll, Benefits, and Time & Attendance modules, ensuring accurate configuration, testing, and ongoing support.
  • Partner with Payroll, HR, and Benefits leaders to analyze business requirements, design system solutions, and document functional specifications.
  • Manage and support open enrollment, payroll year-end, and time/absence cycles, ensuring compliance with regulatory requirements and company policy.
  • Build and maintain reports, dashboards, and audits that proactively surface data quality issues, compliance risks, and process inefficiencies.
  • Lead testing efforts for Workday releases, enhancements, and integrations, including test case creation, UAT coordination, and defect resolution.
  • Collaborate with IT and vendors to support integrations with payroll providers, benefits carriers, and timekeeping systems.
  • Identify opportunities to automate manual processes and streamline workflows through Workday functionality, integrations, or AI-enabled tools.
  • Maintain documentation for system configurations, business processes, and change management in alignment with governance requirements.
  • Provide Tier 2/Tier 3 support for escalated issues, ensuring timely resolution and excellent stakeholder communication.

Requirements

  • 3–5 years of hands-on Workday experience with configuration and support in Payroll, Benefits, and Time/Absence modules.
  • Strong understanding of payroll processes, benefits eligibility/enrollment, time tracking, and compliance requirements (FLSA, ACA, HIPAA, SOX).
  • Demonstrated experience supporting open enrollment, payroll year-end, or major compliance events in Workday.
  • Familiarity with Workday reporting tools (RaaS, BIRT, Calculated Fields).
  • Experience with integrations (PECI, payroll providers, benefit carrier feeds).
  • Strong analytical, troubleshooting, and documentation skills with the ability to translate business needs into system solutions.
  • Proven ability to build relationships across HR, Payroll, Benefits, IT, and vendors, and to manage competing priorities.
  • Knowledge of Workday Extend, automation tools, or AI solutions for process simplification is preferred.
  • Experience in a multi-state or global organization with complex payroll and benefits structures.
  • Familiarity with compliance frameworks (SOX, ITGC) and change management best practices.
  • Continuous improvement mindset with a track record of simplifying processes and improving data quality.
Benefits
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Continued investment in your professional development
  • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
WorkdayPayroll configurationBenefits configurationTime & Attendance configurationWorkday reporting toolsIntegrationsAutomation toolsAI solutionsData quality managementChange management
Soft skills
Analytical skillsTroubleshooting skillsDocumentation skillsRelationship buildingStakeholder communicationCompeting priorities managementContinuous improvement mindsetProcess simplification
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