Serve as a functional Workday expert for the Payroll, Benefits, and Time & Attendance modules, ensuring accurate configuration, testing, and ongoing support.
Partner with Payroll, HR, and Benefits leaders to analyze business requirements, design system solutions, and document functional specifications.
Manage and support open enrollment, payroll year-end, and time/absence cycles, ensuring compliance with regulatory requirements and company policy.
Build and maintain reports, dashboards, and audits that proactively surface data quality issues, compliance risks, and process inefficiencies.
Lead testing efforts for Workday releases, enhancements, and integrations, including test case creation, UAT coordination, and defect resolution.
Collaborate with IT and vendors to support integrations with payroll providers, benefits carriers, and timekeeping systems.
Identify opportunities to automate manual processes and streamline workflows through Workday functionality, integrations, or AI-enabled tools.
Maintain documentation for system configurations, business processes, and change management in alignment with governance requirements.
Provide Tier 2/Tier 3 support for escalated issues, ensuring timely resolution and excellent stakeholder communication.
Requirements
3–5 years of hands-on Workday experience with configuration and support in Payroll, Benefits, and Time/Absence modules.
Strong understanding of payroll processes, benefits eligibility/enrollment, time tracking, and compliance requirements (FLSA, ACA, HIPAA, SOX).
Demonstrated experience supporting open enrollment, payroll year-end, or major compliance events in Workday.
Familiarity with Workday reporting tools (RaaS, BIRT, Calculated Fields).
Experience with integrations (PECI, payroll providers, benefit carrier feeds).
Strong analytical, troubleshooting, and documentation skills with the ability to translate business needs into system solutions.
Proven ability to build relationships across HR, Payroll, Benefits, IT, and vendors, and to manage competing priorities.
Knowledge of Workday Extend, automation tools, or AI solutions for process simplification is preferred.
Experience in a multi-state or global organization with complex payroll and benefits structures.
Familiarity with compliance frameworks (SOX, ITGC) and change management best practices.
Continuous improvement mindset with a track record of simplifying processes and improving data quality.
Benefits
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
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