Territory Account Manager
Rockwell Automation
Director, Strategic Account Management
EvenUp
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $250,000 - $280,000 per year
Job Level
Lead
About the role
- Manage and coach a team of 5-8 Strategic Account Directors, helping them refine their account strategies, client engagement, and revenue growth planning.
- Partner with EvenUp’s executives to set goals, build enablement resources, and contribute to headcount planning as the team scales.
- Support the team in upsell, cross-sell, and renewal opportunities across a portfolio of large, high-touch accounts.
- Oversee long-term account success plans that align with customer objectives and business outcomes, ensuring consistency and excellence across the team.
- Collaborate with our co-founders and EvenUp executives to bring customer insights into product, finance, and operational decisions.
- Establish standards, reporting, and playbooks for account health, renewals, and engagement—laying the foundation for a scalable strategic accounts function.
- Be a trusted partner to key accounts alongside your team, including on-site engagement to strengthen relationships and drive measurable outcomes.
Requirements
- 5+ years in Strategic Customer Success, Key Account Management, or Enterprise Sales, including 2+ years of management.
- Track record managing large, complex accounts with $1M+ in ARR or equivalent scope.
- Proven ability to coach, develop, and scale high-performing account teams.
- Experience working with executives on team goals, resourcing, and cross-functional alignment.
- Comfortable engaging with C-level stakeholders and navigating complex enterprise environments.
- Thrives in high-growth, fast-paced settings with a willingness to roll up sleeves and lead by example.
- Willingness to travel to clients on-sites and events up to 50%.
Benefits
- Choice of medical, dental, and vision insurance plans for you and your family
- Additional insurance coverage options for life, accident, or critical illness
- Flexible paid time off, sick leave, short-term and long-term disability
- 10 US observed holidays, and Canadian statutory holidays by province
- A home office stipend
- 401(k) for US-based employees and RRSP for Canada-based employees
- Paid parental leave
- A local in-person meet-up program
- Hubs in San Francisco and Toronto
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Strategic Customer SuccessKey Account ManagementEnterprise SalesAccount StrategiesRevenue Growth PlanningAccount Health ManagementUpsell StrategiesCross-sell StrategiesRenewal ManagementCoaching and Development
Soft skills
LeadershipTeam ManagementClient EngagementCollaborationRelationship BuildingCommunicationProblem SolvingAdaptabilityStrategic ThinkingStakeholder Management
