EUPD Research ESG

Account Manager

• You manage our existing clients throughout the entire project lifecycle, ensuring professional coordination, transparency, and a consistently positive customer experience.
• You continuously nurture existing customer relationships, document needs in the CRM, and ensure structured, high‑quality, and reliable communication.
• You systematically identify opportunities for suitable additional services, proactively derive needs, and strategically develop our clients together with the Sales team (upselling & cross‑selling).
• You advise existing clients on relevant offerings such as studies, analyses, certifications, and benchmarks, and assist in selecting the most suitable services.
• You coordinate internal interfaces (Sales, Project Management, Certification Team) to ensure smooth project workflows and prompt responses to customer inquiries.
• You guide clients through certification and analysis processes, ensure transparency, and make sure all information is complete, timely, and of high quality.
• Through active, forward‑looking relationship management, you strengthen long‑term retention and account development, thereby making a significant contribution to sustainable customer growth.

Customer Relations Manager – Corporate Health & Social Sustainability

Sales

• You identify new business opportunities and independently build a strong network in the fields of workplace health management (BGM), sustainability, and HR
• You conduct qualified initial consultations, analyze customer needs, and provide professional advice on our services
• You develop compelling solution proposals and confidently present our portfolio to operational contacts and decision-makers
• You take responsibility for the entire sales cycle: from initial contact and proposal preparation to closing
• You manage existing customers, identify growth opportunities, and further develop long-term customer relationships

Customer Relations Manager – Corporate Health & Social Sustainability

Sales Manager – Social Sustainability, Corporate Health