Solutions Engineer

• Lead pre-sales activities to drive sales of Esri Canada products and services (sales calls, site visits, seminars, proposals, trade shows)
• Team up with account managers and industry managers to provide technical support and generate sales
• Advise customers on GIS requirements, strategies, architectures, product selection, and release planning
• Demonstrate ArcGIS solutions that address client business needs and competitive situations
• Assist customers in decision-making regarding software solutions, professional services, partner selection, and training
• Assist clients and partners in integrating ArcGIS technology with products and organizational data
• Support development and delivery of events, collateral and electronic communication specific to Quebec
• Lead post-sales activities to expand product/service use, generate additional sales, and improve customer satisfaction
• Conduct regular key account reviews and follow-ups with sales and marketing teams
• Act as a technical advisor and provide GIS strategy support
• Provide and receive mentoring and training to/from Esri Canada technical staff through seminars, demos, and lunch-and-learn sessions

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