ESA - Electronic Security Association

Senior Sales Support Specialist

ESA - Electronic Security Association

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $65,934 - $124,740 per year

Job Level

Senior

Tech Stack

Tableau

About the role

  • Collaborate with sales, marketing, finance, and operations teams to enhance sales effectiveness through improved tools, analytics, and insights.
  • Prepare, analyze, and interpret operational and financial results, utilizing internal and external data sources with an emphasis on impactful, actionable conclusions.
  • Identify reporting issues, gaps in processes, and work cross-functionally across the organization to drive timely resolution, analyze sales and margin performance.
  • Improve selling results and overall efficiency within sales organization through behavioral change.
  • Own and manage sales data and reporting infrastructure (e.g., dashboards, KPIs, pipeline analysis, win/loss analysis).
  • Track strategic sales initiatives and provide reporting in timely fashion.
  • Manage, analyze and summarize weekly/monthly buying group and rep group data, create weekly updates for key stakeholders, engage in meetings to communication and provide feedback to ensure maximizing third party rep efficiency.
  • Oversee, analyze, and synthesize weekly and monthly data from buying and rep groups; deliver concise updates to key stakeholders; actively participate in meetings to communicate insights and provide strategic feedback aimed at optimizing third-party representative performance.
  • Manage and maintain records including customer and supplier to ensure accurate accounting for buying and rep groups.
  • Support the execution of company initiatives by tracking project timelines, deliverables, and coordinating resources as needed.
  • Provide performance insights and business intelligence to support strategic decisions across customer segments, sales channels, and product categories.
  • Assist in forecasting, territory planning/optimization, and target setting, aligning with go-to-market strategies and business objectives.
  • Lead continuous improvement initiatives for CRM systems, reporting tools, and sales processes.
  • Conduct root cause analyses and recommendations to drive revenue growth and improve sales productivity.
  • Support onboarding and ongoing enablement of the sales and partners through training on processes, tools, and performance metrics.

Requirements

  • 5+ years of experience in Sales Operations, Business Analytics, Category Support or a similar role supporting commercial teams.
  • Strong analytical and quantitative skills; ability to turn data into actionable insights.
  • Proficiency with Excel and data visualization tools (e.g., Power BI, Tableau).
  • Excellent communication and interpersonal skills; proven ability to collaborate across departments.
Benefits
  • Resideo provides comprehensive benefits, including life and health insurance
  • life assistance program
  • accidental death and dismemberment insurance
  • disability insurance
  • 401k Plan
  • vacation & holidays.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisfinancial analysissales performance analysisreportingforecastingterritory planningroot cause analysiscontinuous improvementKPI managementsales data management
Soft skills
analytical skillsquantitative skillscommunication skillsinterpersonal skillscollaborationfeedback provisionstrategic thinkingproblem-solvingtrainingproject management
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