Account Executive, Enterprise – Public Sector
Sprout Social, Inc.
Senior E-commerce Business Analyst
ESA - Electronic Security Association
full-time
Posted on:
Origin: • 🇷🇸 Serbia
Visit company websiteJob Level
Senior
About the role
- Document current-state functionality across multiple global e-commerce websites
- Gather, analyze, and write detailed functional requirements for new website features and enhancements
- Write and maintain test scripts to support QA and UAT processes
- Partner cross-functionally with developers, designers, product managers, and business stakeholders to ensure alignment and clarity on project objectives
- Conduct gap analyses and propose process or system improvements
- Follow up diligently on open issues and maintain clear communication throughout project lifecycles
- Support the digital roadmap by contributing thoughtful insights based on user experience, industry best practices, and internal business goals
Requirements
- 3+ years of experience as a Business Analyst with a strong e-commerce focus
- Exceptional attention to detail and documentation skills
- Excellent communication, follow-up, and collaboration abilities with both technical and non-technical team members
- Working knowledge of how APIs function and how they integrate systems within the eCommerce ecosystem
- Ability to translate complex business needs into clear use cases or user stories
- Experience using Jira & Confluence
- Prior involvement in QA/test script development and execution
- Demonstrated curiosity and initiative—willing to ask questions, explore unknowns, and dig into the details
- (Preferred) Experience working in a B2B e-commerce environment
- (Preferred) Familiarity with managing multiple websites across international markets
- (Preferred) Familiarity with Coveo, Epicor Prophet 21, Snowflake and Optimizely B2B Commerce
